First, looking forward to some new pics and products.

Second, wow, it's good to know that person was banned already. Wonder what site he is a regular on now? It's a shame people take things like this way too far. I guess I am lucky that I have not had an issue with either my original white banned unit or the replacement one without the white stripe. I don't think I have ever seen a product that had an issue require that someone threaten an individual over it, it's utter crap. Seriously, how many companies have had issues? Let's see:

Mountain Mods - Shipping damage due to lack of packing material, unless you count trash as packing material.
Koolance - Rusty fittings.
BP - Fittings that fall apart.
Swiftech - GTZ backplate shorting out some MB's.
EK - Some FC blocks shorting out GPU's due to lack of standoffs.

That's just 5 that I can remember off the top of my head and I do not think Eddy, Vincent, Ben, Gabe or Dean ever got a threat over it. Issues got resolved one way or another, some people complained and some people chalked it up to "crap happens". I understand when you have something go bad like this you want to scream and blame someone, but I have had various issues and I haven't felt the need to threaten anyone. If breaking your motherboard or card is going to break the bank, then you shouldn't be messing with anything dealing with water cooling, overclocking, modding, etc. as all have the potential to brick your stuff. I am not saying people shouldn't complain or raise a stink over stuff, but threatening someone over this or any other issue is just, well, retarded and doesn't get you anywhere.

Geno - It's sad this happened to you and more importantly your wife. I appreciate the fact that you have brushed it off as an annoyance and have kept coming in here to either answer questions, try to help people and show us some new products. Keep it up!