Quote Originally Posted by Barso View Post
My only disappointment with Brian and primochill is that they did not return my emails.
But apart from that, for whatever reasons he did not return my emails they have pulled through and I know I will be buying from them again.
Many other companies would have brushed this under the carpet and moved on but Brian did not.
I own my own business involved in construction and have met so many people and companies that have blamed bad workmanship on bad materials and ignored the customer complaints knowing all to well that most people will just move on.
Brian did not and for that I will be more than welcome to recommend primochill and Boxgods work to anyone.
Well done Brian for stepping up to the mark in a time were most people think good customer service has disappeared.
I am sort of torn on the not answering emails thing. As a person who buys stuff I know I like to be kept informed etc..on the other hand, I know that dealing with large numbers of people (customers) is something I could never do...very likely the reason I am either designing something in Solidworks or in my shop tinkering. I agree with Db that he (Brian) just needs to hire a person, even part time, who handles community relations type stuff.

Quote Originally Posted by JoeBar View Post
The design is very nice. However i don't like single bay res. They need to be full at all times and create vortexes.

A dual bay split res for dual loops would be great though!
Dual bay is coming =)