Fried my DFI X58 UT T3eH8

[Origin_Unknown]

Bulldog, do you mean that even running an aftermarket cooler on your cpu woids warranty on the motherboard?

i think it means chipset not cpu

[Fafeifa]

I don't know why people keep supporting this kind of company, if they have done the research they wouldn't be in this situation. I mean there are literally tons of threads where DFI stiffed their customers and looked the other way. Well this adds to the lengthy list of unhappy DFI customers. bulldog just laughed at the customers face (by saying that he had y equipment), washed his hands (not his fault and yada yada) and went his merry way.

[rusty]

I don't know why people keep supporting this kind of company, if they have done the research they wouldn't be in this situation. I mean there are literally tons of threads where DFI stiffed their customers and looked the other way. Well this adds to the lengthy list of unhappy DFI customers. bulldog just laughed at the customers face (by saying that he had y equipment), washed his hands (not his fault and yada yada) and went his merry way.

qft!
avoid like a plague. this company should end like abit. However, poor abit had much better products than bs dfi.
go for a company that stands by it's products.

[Fafeifa]

To people that hopes DFI goes bankrupt well i have some news, the company's stock price and trend doesnt look very promising haven't bothered to look into the financial statements but i think is a no brainer that they are not very good.

Well i say that because companies operating under loss will cut cost anywhere they can so a good tip is to look into the financials statements and stock prices, may be bulldog is so sour because soon he will be looking for a new job.

[eva2000]

To people that hopes DFI goes bankrupt well i have some news, the company's stock price and trend doesnt look very promising haven't bothered to look into the financial statements but i think is a no brainer that they are not very good.

LOL that isn't DFI the motherboard manufacturer, it's diamond field international

DFI Details

Diamond Fields International, Ltd. engages in the exploration and development of diamond resource properties in Namibia. It also explores and develops diamond and gold resource properties in Liberia; a nickel property in Madagascar; and a zinc copper project in Zambia. The company is headquartered in Vancouver, Canada.

[Origin_Unknown]

lol fail fafeifa - trying to stir the hornets nest without reading

[ChaosMinionX]

ownd

[Bulldog14]

Bulldog, do you mean that even running an aftermarket cooler on your cpu woids warranty on the motherboard?

As long as the use of the aftermarket cooler doesn't result in any permanent damage to the board then no, your warranty remains intact. Simple common sense and careful application of amcs can avoid most problems.

[jcool]

go for a company that stands by it's products.

Still looking for one, heh. I thought that was DFI...
I mean who else is out there? Assus? They certainly don't stand by their market-flodding number of products either, I have RMAed like 3 or 4 Z7S Workstation-Boards that cost in excess of 400€ each because they simply die after half a year - nobody over at Assus even aknowledged these boards have a problem to date

Not gonna unload dirt on the other manufacturers here now, but in my many years as a systembuilder, I have seem them all screw up one time or another. Even Abit screwed up in the end.. the IX38 had badly misdesigned VRMs, for example.

[Earzz]

Even Abit screwed up in the end.. the IX38 had badly misdesigned VRMs, for example.

Well not only in the end.
I had a AN8 Fatal1ty SLI, worst board ever.

[sjakie666]

and what happend to abit . But it is just wierd that dfi reacts this way.... I hope that DFI learns from this... and that they didn't make the same mistake with their p55 series.

[woffen]

UPDATE:

I've been contacted by DFI and they are trying to figure out what happened. Not sure I will get a new board or anything but at least they are looking in to it and are being very polite about it.

So things are looking much better and already having someone making an effort is nice.

[SoulsCollective]

I've also been contacted by DFI, and have been asked for details.

It seems that someone is reading this thread.

[v0dka]

Nice. and I must admit, from personal experience I have seen nothing bad from DFI. One RMA but it went flawless. So I was very surprised to read Bulddogs first reply here about the burned PCB policy. For a number of other reasons too, but lets not go there again.

[rintamarotta]

To people that hopes DFI goes bankrupt well i have some news, the company's stock price and trend doesnt look very promising haven't bothered to look into the financial statements but i think is a no brainer that they are not very good.

Well i say that because companies operating under loss will cut cost anywhere they can so a good tip is to look into the financials statements and stock prices, may be bulldog is so sour because soon he will be looking for a new job.

Sorry to spoil your fun but Look here


Anyway, great that someone in dfi seems to be starting contacting people with polite way.

and what happend to abit . But it is just wierd that dfi reacts this way.... I hope that DFI learns from this... and that they didn't make the same mistake with their p55 series.

Well i think they will fix this pcb problem in next revisions of theyr x58 board.

[rusty]

Still looking for one, heh. I thought that was DFI...
I mean who else is out there? Assus?
.

I guess you've missed me saying about Evga. Their Rma service is very good I'm not gonna say excellent cause I'm sure there gonna be people who'd disagree. But my experience with them is awesome.

[Tat3]

UPDATE:

I've been contacted by DFI and they are trying to figure out what happened. Not sure I will get a new board or anything but at least they are looking in to it and are being very polite about it.

So things are looking much better and already having someone making an effort is nice.

I'm not sure how much this kind of thread can effect people buying DFI mobos in future, but DFI seems to take this quite seriously.

If they give you free mobo back I probably get DFI mobo for my next build too. I like this T3eH8 very much.

[Kampfzerstorer]

I understand that DFI needs to protect themselves against frivolous RMA's. I'm all for that. Their premise as I understand it seems rather harsh though:

Given a certain type of damage to the motherboard, warranty is automatically void because they cannot prove the source of the damage.

Hmmm. I don't know what to say. Doesn't seem very consumer friendly to me. I'm not sure if I still want to spend my money with a company with this type of policy.

There is also this other gray area where companies like to pat themselves on the back advertising a product as targeting a certain type of use (overclocking) yet any overclocking voids warranty as it is "non-standard" use of the product. On the one hand I can somewhat understand the company's side of the coin, but on the other hand I feel that this is slightly misrepresenting the product. The only reason I was buying it in the first place was because you told me that it was for overclocking! This one could easily be argued either way though.

[Jor3lBR]

+1 for DFI RMA. They don't talk much but they get the job done with no questions asked.

[jcool]

I guess you've missed me saying about Evga. Their Rma service is very good I'm not gonna say excellent cause I'm sure there gonna be people who'd disagree. But my experience with them is awesome.

...right. I've had a few dead 680i's from them, but then again, all 680i's were bound to die sooner or later
Got them all replaced too.

[rusty]

...right. I've had a few dead 680i's from them, but then again, all 680i's were bound to die sooner or later
Got them all replaced too.

I didn't hear people complain about evga rmas

[BulldogPO]

DFI´s warranty policy is really weird.
Needs "little" adjusting hammer....

[SF3D]

Only good DFI is a dead DFI



Really disappointed to see thread like this. Those PCB and PWM errors can happen without even touching the settings.

[BulldogPO]

ROLF! If motherboard is inteded and designed for overclocking you should not overclock, eh??

I did have DFI LP X45-T2R that did die three times, even with CPU on default clocks, some of DFI boards are good and some of them are totally garbage.

[SoulsCollective]

Perhaps, and I'm not going to get into that debate, but the issue here is that DFI is without any kind of investigation or proof whatsoever making a blanket assumption that every case of PCB damage is caused by misuse and therefore will not be covered under warranty. You can't do that. Leaving aside the whole "overclocking boards should have an overclocking warranty" issue, you simply cannot as a manufacturer refuse to even entertain the possibility that failures could occur as a result of a manufacturing defect, and to flat-out deny any warranty where it would require DFI to replace the entire motherboard. It's immoral, unethical and quite probably illegal.