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Thread: Seagate firmware update bricks 99.9% 500 GB 7200.11 Barracudas

  1. #51
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    Both my 500GB drives bricked, should have read this thread before doing the update Anyone have any ideas on how I could recover my data? Only one drive has data I want off it, and there is about 350GB worth of stuff on it. Is SpinRite my best bet?

  2. #52
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    I just bought a 500GB 7200.11 last week for storage. Haven't transfered anything to it yet. I'll have to see how this plays out in the next couple of days.
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  3. #53
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    From what I can gather you just need to find a copy of your original firmware to flash back with, the data should still be intact on the drives.

    The firmware bricking issue isn't what bothers me as much as its supposed attempt to fix some possible reliability issue, it just feels like a ticking time bomb.

    Personally I keep a majority of my data backed up but that still does not address the paranoia and confidence loss after reading about these issues.

    While I haven't had a seagate drive fail in at least 5 years I've had a couple western digitals fail just last year. So needless to say I'm not 100% enthused about the situation.

    Maybe its time to give samsung drives a shot, I tried to stick with the names I trust the most but it sure seems its all getting to be a shot in the dark for reliability these days.
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  4. #54
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    I feel bad for anyone who has a 7200.11 right now.

    That said, though I may not recommend Seagates for awhile, I do hope I can again. 6 months, a year from now maybe. I guess we'll see how this firmware issue plays out, it would be great if they could learn from it and wind up putting out higher quality firmware with extensive testing behind it. I've always found their drives to have an excellent price:performance ratio, and a very competitive performance - usually leading on first release of a new series.
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  5. #55
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    It isn't reasonable to assume an entire manufacturer should be avoided just because you've had a couple of their drives fail. There's a big difference between a random drive death and something like the IBM Deskstar 60GXPs. ALL HARD DRIVES WILL FAIL. Most will kick the bucket within five years.
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  6. #56
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    good thing i was buying WD drives when everyone was saying not too cuz now all those seagate buyers are kicking themselves.
    i have multiple 500 and 1tb WD Green drives and have never had a single issue with them.
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  7. #57
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    Quote Originally Posted by Karak View Post
    No signs of failure
    ...yet
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  8. #58
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    I've got 5x 1TB 7200.11s in raid5 with all my data on it now Time to backup, and check my serial #s when I get home. Went with Seagate for the 5 year warranty, maybe it wasn't worth it.

  9. #59
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    Im not sure why this is such a big issue.

    I have purchased over 40 seagate ".11" and have only had a problem with about 3. and two of those issues werent even related to firmware issues.

    Finally the one that was related as soon as you flash it you can get access to the drive and your data is fine.

    More damage is caused by knee jerk reactions to people shouting about lost data and taking uneducated action, then the problem itself.

    This is no "deathstar"

  10. #60
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    I guess stepping back and looking at the situation its something that happens to every vendor at some point. Kinda sucks when it happens from a brand you trusted with a solid prior track record.

    Just look at what Nvidia recently went through with their gpu's and faulty soldering and all the laptops and possible desktop parts that where affected. Does that mean I won't buy an Nvidia product again, no, but I will wait until they get the issue resolved before doing so.

    It would seem I can't even find the 7200.11 500gb drive even listed for sale at newegg right now either, they do have the 7200.12 500gb listed though.
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  11. #61
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    Interesting that the firmware update also works for Maxtor Drives. Perhaps it is true that newer seagates are just re badged maxtors
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  12. #62
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    I have a 7200.11 320 GB baracudda that is apperently affected

    i'm curious if the firmware update will brick the 320 version... or if the 320 version has any reports of failure in the first place

    also if I did the firmware update and it was sucessful would it format the drive or would I still have all my data

  13. #63
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    Im so glad I decided to stop buying Seagate. After the nightmare it gave me with... 500gb 7200.10 series (ironic?), I promised I wasnt going to buy Seagate anymore. I havent even RMAed the drive.

    F- to Seagate

  14. #64
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    Quote Originally Posted by Karak View Post
    Just to bring some optimism to the discussion - i have Barracuda 7200.8 250 GB(for 3 or more years) and 7200.10 500 GB (since series 10 release). No signs of failure
    that's because, according to seagate's lists, these drives aren't affected at all, you know...
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  15. #65
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    Quote Originally Posted by [XC] Lead Head View Post
    Interesting that the firmware update also works for Maxtor Drives. Perhaps it is true that newer seagates are just re badged maxtors
    Hope not. I've had bad experiences with Maxtor in the past. Lots of Vaio machines used to use them and I've seen many failures.

  16. #66
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    I updated my 1.5Tb 7200.11 to SD1A and still have lockup issues.
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  17. #67
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    Wow, glad I did not update mine. I got 2x500GB in RAID1.

  18. #68
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    Quote Originally Posted by arnemetis View Post
    I've got 5x 1TB 7200.11s in raid5 with all my data on it now Time to backup, and check my serial #s when I get home. Went with Seagate for the 5 year warranty, maybe it wasn't worth it.
    I'm the OP, and as I said, I've had a 500 GB 7200.11 die from the original bug. I'm currently using one that is from a Seagate RMA (it says Recertified drive on it).

    Quote Originally Posted by highoctane View Post
    It would seem I can't even find the 7200.11 500gb drive even listed for sale at newegg right now either, they do have the 7200.12 500gb listed though.
    It's back now:
    http://www.newegg.com/Product/Produc...82E16822148288

    They pulled it before. Now we can add more negative reviews about it. I've already added mine, I gave it 1 egg because one of mine failed.

    Quote Originally Posted by ghost_recon88 View Post
    Both my 500GB drives bricked, should have read this thread before doing the update Anyone have any ideas on how I could recover my data? Only one drive has data I want off it, and there is about 350GB worth of stuff on it. Is SpinRite my best bet?
    SpinRite is most likely useless to you at this point, this is a firmware issue. The only way you can hope to recover it is if the HDD is still being detected by the BIOS, and you flash the firmware to an older revision. Otherwise, you'll have to RMA it, and possibly opt for the free Seagate data recovery service.
    Last edited by AgentGOD; 01-20-2009 at 11:51 AM.
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  19. #69
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    i used to be a WD+Seagate man.

    But last year orso ive only been buying Samsung, hitachi and WD for myself and when building PCs for others.
    Dunno y i havent bought any Seagates in the last year but now im happy i havent.

    Stil got 2x320 7200.10 in raid in this PC. Been thinking of upgrading them for a while now and the urge has been getting bigger and bigger everytime i read more bad news about Seagate.

    Think its time for them to start firing some people. Cause tbh this looks like a few guys overthere are pretty incompetent
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  20. #70
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    Quote Originally Posted by Starscream View Post
    i used to be a WD+Seagate man.

    But last year orso ive only been buying Samsung, hitachi and WD for myself and when building PCs for others.
    Dunno y i havent bought any Seagates in the last year but now im happy i havent.

    Stil got 2x320 7200.10 in raid in this PC. Been thinking of upgrading them for a while now and the urge has been getting bigger and bigger everytime i read more bad news about Seagate.

    Think its time for them to start firing some people. Cause tbh this looks like a few guys overthere are pretty incompetent
    Well, I think happens in a recession. But yeah they should have AT LEAST tested the firmware BEFORE releasing and bricking drives, not AFTER .
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  21. #71
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    People should really think more often about the old wise saying: If it isn't broken, don't fix it!
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  22. #72
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    Quote Originally Posted by XS Janus View Post
    People should really think more often about the old wise saying: If it isn't broken, don't fix it!
    Quote Originally Posted by AgentGOD View Post
    I'm the OP, and as I said, I've had a 500 GB 7200.11 die from the original bug. I'm currently using one that is from a Seagate RMA (it says Recertified drive on it).
    My hard drives qualify.
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  23. #73
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    oh eff me running... I have one of these as a storage drive... time to backup!

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  24. #74
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    Quote Originally Posted by revenant View Post
    oh eff me running... I have one of these as a storage drive... time to backup!
    Yeah I got the Western Digital Caviar Black right after I had one 7200.11 fail on me... as a safe backup disk.
    .:: Gaming PC Specs ::.

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  25. #75
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    I updated my firmware to SD1A and it fixed nothing. Same issue. I called Seagate and they recommended RMA. I'd rather wait for a working firmware than getting a recertified drive.
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