Eh sounds like bum luck, but I think you're jumping the gun here.

I agree their service is a bit lacking, but I've never had problems with their products.

In fact.. i've never had anything but hard drives die on me for any reason other than my error.

Sad to hear their customer service let you down, but honestly their products aren't any more likely to break than any other brand's. I realize "problems with DFI" or "why I won't buy DFI again" wouldn't have been quite as fun of a thread title, but it would've been a bit more appropriate.