MMM
Results 1 to 25 of 753

Thread: Post your recent Q6600 purchases here (The Lookout for g0)

Threaded View

  1. #11
    Xtreme Enthusiast
    Join Date
    Jun 2007
    Location
    Canada, eh?
    Posts
    824
    Quote Originally Posted by palese View Post
    No your not I was assured a G0 stepping was shipped to me and in fact was told G0 stepping was all ncix had, well ncix has shipped me a B3 If I did not call ncix before placing the order I would understand this, but when I am told by ncix that G0 is all they have in stock and this is what I would receive then this is not awesome service
    Rather than assume that we've short-changed you intentionally, it may have been a good idea to wait 'til morning and give us a call and see if we can figure out what went wrong.

    Posting all over the internet about how you've been bait&switched (which you haven't by the way...) is not an appropriate way to tackle this problem.

    We do not sort items by serial number. Only by part number. It's completely impossible for our system to have intentionally selected a B3 for you.

    I don't know who you talked to who assured you that all of our stock was G0, but if you called a retail store (and there are no females answering the phones at our shipping warehouse), then it's VERY possible that they have all G0 at that particular retail location.

    There are people on this forum suggesting that sniveling and complaining about things is the best way to get a problem solved.

    Here's a valuable tip: treat people like you would want to be treated. Calling in whining loudly complaining about something is NOT going to get you better service. There is a person on the other end of the phone with the power to help you and if you want them to help you, it's a good idea to be nice about it.

    I've flagged this post for someone to have a look at. I'm sure we will find a way to get this problem resolved so that you're a happy customer. Just try to be patient and we'll do what we can for you. Whomever you talked to shouldn't have assured you of that, and even if she did, she may have been right, and she may have assumed that if you're calling a retail location that you're planning to come to the retail location.
    Last edited by LinusTech; 07-25-2007 at 11:59 PM.
    Please note: I am not here to provide any kind of official NCIX support on these forums.

    For faster (and official) service please contact me at Linus@ncix.com, or please contact our customer care team at wvvw.NCIX.com (Canada) or wvvw.NCIXUS.com (America)

    Heatware: http://heatware.com/eval.php?id=25647

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •