My RMA was very good.
The only semi-complaint is the webpage with the word document. We Linux/FreeBSD folks don't like *.doc files. If you could change to PDF (or, of course, a web form) that would be better.
The HZ sticks I got from RMA did less speed when I first tested them than the ones that broke. It later turned out that a different CPU liked the new ones better and the new sticks did indeed go higher than the original ones. The same CPU that liked the HZ better did much less on my TCCD. So I learned a valuable lesson on the way. Next time I'll send you my CPU for testing

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