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Thread: ausus p5w dh bios chip problems?

  1. 07-31-2006, 09:50 PM #76
    alpha0ne
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    Got my P5W DH on Friday with the 502 bios, luckily I have a borrowed 830D so no worries for me but I really feel for all the non tech ppl who cant even flash a bios

    I only bought the Anus due to the fiasco with my DFI 975X/G replacement (first one did not recognize my ES E66 no matter which bios) not arriving as promised, I was told I would have a board Tuesday and still waiying Friday

    Then when the second board arrived yesterday the suplier expects me to pay to send them both back before I even get a refund on the first board..............yer right, I stopped believing in santa clause a looooong time ago
    lots and lots of cores and lots and lots of tuners,HTPC's boards,cases,HDD's,vga's,DDR1&2&3 etc etc all powered by Corsair PSU's
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  2. 08-01-2006, 02:04 AM #77
    Chewbroccoli
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    Ok, this is it. The last grain of sympathy I had for Asus is gone.

    They keep refusing to send me a chip

    All they say is "Go to your local computer shop", hell no, they 'll take my computer for 5 days and charge me $ 30 for a 3 minute job

    Also, which number should I call for support?
    There are 3 numbers on the box, one in Taiwan, one in the USA and one in Germany...
    (I live in Belgium)

    Too bad I can 't mail to Portia Chang, she seems to help people out, but I get errors when I try to send her a mail
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  3. 08-01-2006, 03:32 AM #78
    adam3544
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    Maybe there is a solution.
    Read here:
    http://forum.overclock3d.net/showthr...2697#post72697
    or even better here:
    http://www.overclock3d.net/news.php?...oe_bios_issues

    Adam
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  4. 08-01-2006, 04:57 AM #79
    Artmic
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    Quote Originally Posted by Chewbroccoli
    Ok, this is it. The last grain of sympathy I had for Asus is gone.

    They keep refusing to send me a chip

    All they say is "Go to your local computer shop", hell no, they 'll take my computer for 5 days and charge me $ 30 for a 3 minute job

    Also, which number should I call for support?
    There are 3 numbers on the box, one in Taiwan, one in the USA and one in Germany...
    (I live in Belgium)

    Too bad I can 't mail to Portia Chang, she seems to help people out, but I get errors when I try to send her a mail
    Portia covers the UK i think, you have to call ASUS at this number instead
    if you are in North America - 502 995 0883
    http://datingsidorsingel.com/
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  5. 08-01-2006, 04:57 AM #80
    Artmic
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    Mike from the INQ sent message back that he got some more emails complaining about this situation, they are on it.
    http://datingsidorsingel.com/
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  6. 08-01-2006, 10:26 AM #81
    Tallman
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    Quote Originally Posted by Artmic
    Mike from the INQ sent message back that he got some more emails complaining about this situation, they are on it.
    Mine is one email he got. He sent one back to me leting me know he is on it


    On another note, I fina;lly got in touch with that lady Kara for a new chip. First she told me $5 ground and $20 for overnight. Then I asked why I needed to pay more money to get my $230+ board working as advertised.
    Then I told her I was told ground shipping was free. She asked where I heard that and I told her Xtremesystems.org. She said "hold". After about 30 seconds she comes back and says, "OK, free ground"
    Took my name adress and phone#. Never asked for board serial# or anything.
    Current
    Asus P5W DH Deluxe (1503 bios); Boxed E6700(week 23)@3.6 Ghz 1.5 vcore 24/7; 3.75 Dual 32M ;boots @ 3954; 4 Gig member
    Scythe Mine 3 ; BFG 7600GT OC ;
    OCZ EL 2X1 gig PC2 8000 Platinum XTC Extreme Edition 4-5-4-15 @ 4-4-4-12
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    Westinghouse 47 inch 1080p LCD Monitor

    Retired
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    Backup
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  7. 08-01-2006, 11:34 AM #82
    Artmic
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    Quote Originally Posted by Tallman
    Mine is one email he got. He sent one back to me leting me know he is on it


    On another note, I fina;lly got in touch with that lady Kara for a new chip. First she told me $5 ground and $20 for overnight. Then I asked why I needed to pay more money to get my $230+ board working as advertised.
    Then I told her I was told ground shipping was free. She asked where I heard that and I told her Xtremesystems.org. She said "hold". After about 30 seconds she comes back and says, "OK, free ground"
    Took my name adress and phone#. Never asked for board serial# or anything.
    Geee this boards reputation is growing lol
    NO BS, give me the bios chip routine is working well.
    http://datingsidorsingel.com/
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  8. 08-01-2006, 12:32 PM #83
    Chewbroccoli
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    Seems to be working for people in USA and UK, but I'm stuck in Belgium and for some reason they just won't help me... (sent 3 mails, they just won't help me)

    I think I'll mail them a link to this topic
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  9. 08-01-2006, 01:04 PM #84
    Artmic
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    Quote Originally Posted by Chewbroccoli
    Seems to be working for people in USA and UK, but I'm stuck in Belgium and for some reason they just won't help me... (sent 3 mails, they just won't help me)

    I think I'll mail them a link to this topic
    You need to get like 200 people to hit their phone lines in one day and they will get the message
    http://datingsidorsingel.com/
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  10. 08-02-2006, 06:55 AM #85
    Artmic
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    Ok got my new ASUS bios chip, fedex dropped it off.
    Of course ASUS don't specify what the chip has been flashed to... i hope it is something at or above the 0801 bios that they have on their site.
    http://datingsidorsingel.com/
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  11. 08-02-2006, 12:52 PM #86
    Tallman
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    Fairly quick

    I never thought to ask when I could expect mine. I was just happy they agreed to send it for free.
    Current
    Asus P5W DH Deluxe (1503 bios); Boxed E6700(week 23)@3.6 Ghz 1.5 vcore 24/7; 3.75 Dual 32M ;boots @ 3954; 4 Gig member
    Scythe Mine 3 ; BFG 7600GT OC ;
    OCZ EL 2X1 gig PC2 8000 Platinum XTC Extreme Edition 4-5-4-15 @ 4-4-4-12
    OCZ 600 Watt GameXtreme SLI; 2 WD2500KS SATA2 (raid 0); Win XP Pro Sp2;
    Westinghouse 47 inch 1080p LCD Monitor

    Retired
    PD 805 (lapped) @ 4.01; OCZ EL 2X1 gig PC2 8000 Platinum XTC Extreme Edition 4-5-4-15 @ 3.3.3.8 1:2 on 805 ;
    Backup
    Asrock 939dual; +3500; 2X512 Corsair XMS 4400 2.5-4-4-8; stock cooler; BFG 6800 GS; Seagate 80 gig; Antec 400 watt
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  12. 08-02-2006, 01:15 PM #87
    Chewbroccoli
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    Woohoo, finally got them to send me one

    For people in Belgium (don't know if he covers Holland too): nick_geurds@asus.com
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  13. 08-02-2006, 02:00 PM #88
    Artmic
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    Quote Originally Posted by Tallman
    Fairly quick

    I never thought to ask when I could expect mine. I was just happy they agreed to send it for free.
    Best case you will wait 24-48 hours, at worst, 4-5 days maybe, depending how they shipped it.
    http://datingsidorsingel.com/
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  14. 08-02-2006, 02:24 PM #89
    Tallman
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    Quote Originally Posted by Chewbroccoli
    Woohoo, finally got them to send me one

    For people in Belgium (don't know if he covers Holland too): nick_geurds@asus.com

    Belgium, my grandparents on dad's side were from there. Guess that makes me 1/2. The other half is Heinz 57 variety I think.
    Current
    Asus P5W DH Deluxe (1503 bios); Boxed E6700(week 23)@3.6 Ghz 1.5 vcore 24/7; 3.75 Dual 32M ;boots @ 3954; 4 Gig member
    Scythe Mine 3 ; BFG 7600GT OC ;
    OCZ EL 2X1 gig PC2 8000 Platinum XTC Extreme Edition 4-5-4-15 @ 4-4-4-12
    OCZ 600 Watt GameXtreme SLI; 2 WD2500KS SATA2 (raid 0); Win XP Pro Sp2;
    Westinghouse 47 inch 1080p LCD Monitor

    Retired
    PD 805 (lapped) @ 4.01; OCZ EL 2X1 gig PC2 8000 Platinum XTC Extreme Edition 4-5-4-15 @ 3.3.3.8 1:2 on 805 ;
    Backup
    Asrock 939dual; +3500; 2X512 Corsair XMS 4400 2.5-4-4-8; stock cooler; BFG 6800 GS; Seagate 80 gig; Antec 400 watt
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  15. 08-02-2006, 04:35 PM #90
    ewitte
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    They shipped mine Fedex overnight for the $5. I've already placed it in the MB. Pretty quick and painless.
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  16. 08-02-2006, 05:19 PM #91
    Eastcoasthandle
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    so which is it? 701, 801 or 901? I'm confused....
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  17. 08-02-2006, 05:25 PM #92
    JJMM
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    Also, did anyone try :
    http://forum.overclock3d.net/showthr...2697#post72697
    ASUS P6T Deluxe | BIOS 1403 | Intel I7 920 @ 3900 | Windows 7 build 7100 |6 Gb G.Skill F3-12800C8 | GeForce 8800 GTS | Maxtor 500Gb times 2 in RAID 0| Swiftech H20-120 3a | Seasonic 600 W
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  18. 08-02-2006, 05:32 PM #93
    Yraen
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    Quote Originally Posted by Eastcoasthandle
    so which is it? 701, 801 or 901? I'm confused....
    I talked to an Asus tech today and he told me that the 901 is the one that supports Core 2 Duo. That's what he got when he looked it up in his computer anyway.
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  19. 08-02-2006, 06:32 PM #94
    hausner
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    Quote Originally Posted by ewitte
    They shipped mine Fedex overnight for the $5. I've already placed it in the MB. Pretty quick and painless.
    They told me overnight for 20$ and ground for 5$ FTW ?
    |::| i7 920 3849A914
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  20. 08-02-2006, 08:35 PM #95
    Artmic
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    Quote Originally Posted by hausner
    They told me overnight for 20$ and ground for 5$ FTW ?
    Call them back and tell them about fraud, and about the box that says it "Supports Conroe"
    Nag them until they send it for free.
    http://datingsidorsingel.com/
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  21. 08-07-2006, 08:01 AM #96
    mine
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    Quote Originally Posted by Thorburn
    Honestly I think its unacceptable that they charge $5 for a new BIOS chip when the box says Core 2 Duo on it, support out of the box is certainly implied, I was lucky I had a Pentium D to flash it with already.
    yes
    we are discussing an open letter to asus here in HWluxx forum ..

    and we will get in close contact with german press.

    asus -support is unbelievable here in Germany

    http://www.forumdeluxx.de/forum/showthread.php?t=255970


    I never (let me repeat NEVER ) in 5 weeks got an answer for a simple question concerning availability of a 350 $ WS motherboard ..

    and yes ... I filled out their disgusting online request sheet 3- times !
    Last edited by mine; 08-07-2006 at 10:58 PM.
    Der Freyheitsmuth, der von dort herueberwehte nach Deutschland, hat freylich hie und da die Nachtlichter umgeworfen, so dass die rothen Gardinen an einigen Thronen in Brand geriethen, und die goldenen Kronen heiss wurden unter den lodernden Schlafmuetzen; - aber die alten Haescher, denen die Reichspolizey anvertraut, schleppen schon die Loescheymer herbey, und schnueffeln jetzt um so wachsamer, und schmieden um so fester die heimlichen Ketten, und ich merke schon, unsichtbar woelbt sich eine noch dichtere Kerkermauer um das deutsche Volk. Armes geknechtetes Volk! Verzage nicht in deiner Noth. H.H.1830
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  22. 08-07-2006, 08:41 AM #97
    Haltech
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    If you make enough noise, you will get results...


    http://www.theinquirer.net/default.aspx?article=33523
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  23. 08-07-2006, 09:29 AM #98
    Artmic
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    Quote Originally Posted by Haltech
    If you make enough noise, you will get results...


    http://www.theinquirer.net/default.aspx?article=33523
    Nice
    I think ASUS should be held accountable for their motherboard advertisements, if it says it will run Conroe out of the box, then it should.
    http://datingsidorsingel.com/
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  24. 08-07-2006, 09:36 AM #99
    Haltech
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    Youre absolutely right. I believe they will have to do a mb revision to fix all of these problems. I only bought this board because of the Intel guys said Asus is the best with this platform. So far, its looking like gigabyte and MSI is kickin Asus's ass all over the place on the 975/965.
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  25. 08-07-2006, 06:06 PM #100
    ruler22
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    what does Asus ask for when u ask for a new BIOS?

    Im planning on calling them up so i can get a BIOS about the same time when I get my mobo, but dont want to be caught off guard if they ask me about serial #'s or anything like that
    Thermaltake Armor
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