GIGABYTE Barcelona RMA Center

[Marco André]

Hello ,

The headquarters of many hardware manufacturers are located in Taiwan and that's the place where most of tech gadgets are built. GIGABYTE as its Headquarter offices and two production plants in Taiwan.



But... For most of us Taiwan is on the other side of the world and sometimes we experience problems with products and we need to activate the warranty service so the product can be repaired or replace.

In some cases, the products need to flight back to the HQ and that takes time causing problems to end user, reseller and even to distributors. In order to work closer to the costumer and improve the overall service quality, GIGABYTE has some RMA centers around the globe. Recently, a new RMA center opened, it's located in Barcelona, Spain.

For now on, the RMA process will be much faster for the people living in Portugal, Spain and some more countries from Western/South Europe. I hope your motherboards don't need to visit this location very often but I want to share some pictures! My english isn't very good and I know you prefer pictures than my boring text, so... let's get straight to the business!

Inside a more quiet room, some machines to fix some major problems with the most sensible components. If the problem is caused by the chipset, it will be like new after a replacement. In Barcelona, GIGABYTE can do it!

If it's needed to replace the Northbridge.



Remove and replace the Southbridge its work to another machine.




After receiving a new Northbridge, here's a motherboard during the process of Southbridge removal.



A small collection of some chips from repaired motherboards.



To remove the slots, no matter which kind, here's the machine for the job! You can see it has been busy! The extractor is there to absorb the fume from the process of soldering removal.



If the problem is a bit easiest than that, MOSFETs, capacitors and other "small" chips, there's another table assigned with hot-air guns, soldering
iron with soldering station and, again, the extractor.




Now the testing area, here you can see the technical guys with very nice equipment to verify the motherboard status. Some small tools we can't see on the pictures are the in the dreams of most xtremsystems users. And man... These guys now how to handle them!




They also repair some problems here and they work really fast! A video would be nice but this time was impossible...



Of course they need to stock lots of components and accessories. No matter what, they need to keep everything in place and organized.

From electric components



To connectors, coolers, slots




and other items we are not used to see off the motherboard.



There are some areas inside the RMA center where you can see piles and piles of boxes and color boxes ready to move



Every artist need motivation! A feminine presence is always a pleasure and welcome!



Hope you enjoyed this small trip to the Barcelona RMA center in Barcelona


Sorry for my english!