Unfortunately, that's what I was hoping to hear from Intel the first time I saw the bug, but no one ever said that -- from 2 different Intel people by email (I have a copy of the emails), and three different people on the phone. They all said I should not get the message, even after I showed them the screenshots or they did their own tests, so no miscommunication there. I even have the recorded voicemail ;o)Originally Posted by gtj
Thanks gtj -- you may be right...which means you are more knowledgeable than the poeple who handle customer technical support [Ignore this:as well as the people who do all their testing and escalation cases (they did tests on one system for me after "escalation")...] As I said before this thread is really a good place to get good advice, you very likely know more than them. And no way to talk to someone in their engineering department of course, but that's normal. So that's why companies have FAQ sections and detailed manuals to explain unexpected behaviors or small glitches/bugs...
My point is, they could say there is a small bug in the display and resulting misleading error message and explain what you just did, but this explanation should come from Intel, it shouldn't be hard for them to find it out. As I said, in Vista an error message pops up because there are "no drivers installed" in the SMBus device manager, so Vista normally thinks there is a bug and you forgot to install the drivers. That's what I hope is the case, why can't Intel just reply that? And how did they manage to not get the bug for people who install IDCC...?
[Ignore this: I guess I'm asking too much from Intel -- they are the same as the other motherboard manufacturers, so no need to pay extra... And I should know there are bugs, I mean between Vista and the rest, the philosophy is as long as it doesn't BSOD, forget it, it's fine...probably ]
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