Quote Originally Posted by LowRun View Post
Well, i got a board with the warped socket in the days and unlike DFI support in the US they told me they wouldn't take care of the shipping cost, after i mailed them back telling them (in a very polite way) that i didn't understand why it should cost me anything when it was a 100% DFI mistake, they just ignored me. You can't possibly do worst in my opinion unless you insult your customer of course.
Hmmm I look after all such matters and I do not recall such a case. Which board was it? That said I do recall a discussion a few months ago with someone regarding shipping costs. If you require further clarification on the matter you can PM me or email me at support at dfi-europe dot com.