Quote Originally Posted by Nocturnal
Since when did they start giving back refurbished motherboards? I did have one incident in which they shipped me the motherboard just in a box and it was crushed beyond being usable. They resent me another one and that one came fine.
To my knowledge all consumer level mainboard vendors send out used boards for RMA exchanges. The number of boards that come in that are actually broken is just too low. DFI claims 3% which is probably a lie but interesting nontheless. With that many working boards in house not sending them out would be a waste.

Now, the real question is why doesn't Asus actually test one customer's return before sending it to another. I wonder who'll get my bathed board now

If you don't like that you'd have to go Tyan or Supermicro. Or rely on your online shop to give you a RMA guarantee that says you get a new board off the shelf.

Packaging was OK on all my Asus returns. Still haven't powered up the "new" board I got.