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Thread: Sharing my OCZ PSU RMA Experience, my 1st RMA ever!

  1. #1
    Xtreme Member
    Join Date
    Jul 2006
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    104

    Sharing my OCZ PSU RMA Experience

    This is my first RMA for anything, I am a newbie to this. I just contacted OCZ to set up a RMA for my ModXStream 700W PSU. It seems everyone has had nothing but good RMA experience from them, lets see how things go.

    Timeline of events:

    7/22: Computer just turns off, boots up again and turns off. Dead. From the looks of what happened, I was sure the PSU went bad. Confirmed with a working PSU.

    7/25: Received a response from OCZ to RMA. I sent a copy of my invoice record from the online retailer I bought it from. (Dont have the shipping paper anymore) Now I am without a PSU until I get the new/refurb on from OCZ. Waiting for RMA approval.

    7/27: PSU Mailed out. Too bad they didn't ship one to me in advance. Looks like I will be without a working computer in the interim.

    8/2: They shipped it out. Looks good so far, will be expecting it in a week.
    Last edited by pogiman; 08-04-2011 at 04:07 PM.
    Mobo|Gigabyte P55A-UD3P
    CPU|i5 760 @ 4.2GHz 1.22V
    RAM|G.Skill 8GB (2GBx4) 9-8-7-20
    Graphics|HD 4890 1GB @ 970/1100
    Cooling|MCP655>Apogee>Maze4>MCW30>360 GTX Extreme (3x delta 130CFM!)|Hi-Flo Res
    Power|OCZ Modxstream 700W
    Storage|320GB RAID 0 Intel SSD X25-M G2, 4x2TB WD20EARS
    Audio|SB Audigy 2 Platinum ZS w/ NE5532+Rubycon caps, EMU 0404 USB w/ ELNA Cerafine caps+BB 2132U opamps
    Cans|Denon D2000 Markl Mod and cable mods
    Home|CM Stacker 830
    Display|2x Samsung 2333W

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