Has anyone order anything from them recently? I'm just curious if anyone is actually answering the emails or if the site is on hiatus?

I ordered a bunch of fans early november, one of them arrived completely damaged, the blades just fell apart from the motor. I emailed them asking for a replacement, it took a few weeks(and a few emails from me) to answer me, and they sent me a replacement on November 24th with a shipping number.

Thing is, the shipping number says it still hasn't received a package and i sent them an email 2 weeks ago without an answer. I've order things from them before, but it seems they tried to avoid me, and then just straight up lied to me.

what should i do?