I have not dealt with returning CPU's to Tigerdirect but I have returned a 920 to Compusa whom they own. I bought a 920 that took way to much vcore to hardly hit 4.2GHz, brought it back to Compusa and they let me swap it for a new one without asking a single question.
I suspect the retailers don't care because they return them to Intel and probably charge back Intel for the full cost. Intel probably test the chips and sells the working ones to OEM's in batches.
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