TFC Monsta - Need a laugh?

I thought i would use TFC 1/2" ID 3/4OD Compression fittings on my TFC Monsta rad. This was a mistake.

When i was leak testing i noticed some tiny drips around the bottom of both fittings so i stopped the pump and they seemed finger tight as they were but i thought ok they need to be tighter so i gave them each a 1/2 turn with my pliers and turned on the pump, same thing little drips.

I though the hoses may have slipped but i was pretty careful putting them on so i decided to check and dismounted the rad and took off the fittings, hoses were fine, i tightened everything up as best i could and tried again, same thing.

Annoyed i took it off and stuck on some DD FatBoy 1/2" Barbs w/ jubilee clips and worse luck a bigger drip, at this point i was freakin out so i tried some EK 1/2"ers i had spare and again drips.

So since i thought it was something to do with the threads on that side on the monsta i flipped it over and put the fittings on the other side, guess what no drips. Yay! only no, not Yay! 2 mins later and 1lr approx of fluid pumped in there is a hissing coming fromt the other side of the rad at the holes i have the plugs in and a trickle rapidly dribbling out. I freaked stopped the pump....ooops didnt get the restop plug in quick enough and the whole bottom of the case floods with liquid. Disaster.

Well long story short the base of the thread housing for the 1/4" fittings had hairline cracks on both sides.
I was livid, i really dont think i over tightened these, but i suppose i must have.

Result, one wrecked Monsta.

If using TFC 1/2" comp fittings make sure they dont lever the thread housing against the body of the rad and create these hairline cracks.

I cant find any info on the Feser site stating that they are not compatible, as they look just like they are and unless i have herculean strength i am unaware of then i cant see exactly what i did.

Anyhoo after two hours of mopping and kicking things i can now see the funny side...:D

Damn that really sucks.

Rma.

No pic? I'm interested in seeing how easily a $300 radiator can be damaged.

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Originally Posted by aspire.comptech

Rma.

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thats if you can.....

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Originally Posted by JOCKTHEGLIDE

thats if you can.....

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Seems to me, that he did nothing wrong when attaching the barbs, and the thing leaked right out of the box.

If Feser didn't RMA it, I sure as hell wouldn't buy another one from them.

Quote:

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Originally Posted by aspire.comptech

Seems to me, that he did nothing wrong when attaching the barbs, and the thing leaked right out of the box.

If Feser didn't RMA it, I sure as hell wouldn't buy another one from them.

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they dont respond to emails one bit....you RMA through who you purchased it to from what I understand about the feser company.....

Here is an odd twist, i bought most of the parts in this build from one store and they offered some install insurance with all i bought.
Since I didnt want this service i thought i had not asked for it, but it comes included and you need to remove it as an option when paying - i missed this, but i was in a hurry and didnt remove it. I actually meant to get in touch and cancel it but forgot, i checked their email and its on the list, so hopefully i am covered.

I will take a pic before i send it off.

Anyone else using the same fittings with one of these?

Looks like barbs for me otherwise. :(

I have used the feser fittings on their quad and no leaks....im thinking it might be from you twisting too hard or it came from the factory that way and they didnt test it before leaving? I had a leak in my rad, but foudn out its my fault I had a screw too long and punctured a hole in the radiator itself.....feser is just hard to get with through contact period they wont even look at their emails from what I understand. I dont know why they offer 5 year warranty on a radiator that they dont even have an RMA process or check emails in general.

Quote:

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Originally Posted by affiliate13

Here is an odd twist, i bought most of the parts in this build from one store and they offered some install insurance with all i bought.
Since I didnt want this service i thought i had not asked for it, but it comes included and you need to remove it as an option when paying - i missed this, but i was in a hurry and didnt remove it. I actually meant to get in touch and cancel it but forgot, i checked their email and its on the list, so hopefully i am covered.

I will take a pic before i send it off.

Anyone else using the same fittings with one of these?

Looks like barbs for me otherwise. :(

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Quote:

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Originally Posted by JOCKTHEGLIDE

I dont know why they offer 5 year warranty on a radiator that they dont even have an RMA process or check emails in general.

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Masters of marketing

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Originally Posted by JOCKTHEGLIDE

I have used the feser fittings on their quad and no leaks....im thinking it might be from you twisting too hard or it came from the factory that way and they didnt test it before leaving? I had a leak in my rad, but foudn out its my fault I had a screw too long and punctured a hole in the radiator itself.....feser is just hard to get with through contact period they wont even look at their emails from what I understand. I dont know why they offer 5 year warranty on a radiator that they dont even have an RMA process or check emails in general.

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wtf :down:

Wonder if they would have helped?
http://www.xtremesystems.org/forums/...d.php?t=216401

Don't know.

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Originally Posted by lennox

Masters of marketing

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No, no, no...you mean hype. Clearly their "marketing dept" doesn't know what it's doing either. I mean come on, a frog humping a fan??? :ROTF:

Why e-mailing Feser? Reseller must take care about the problem with end-user. Feser work out RMA for reseller, Standard practice. Do you call GM if your car broke or dealership?

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Originally Posted by *|T2D|*PopovS

Why e-mailing Feser? Reseller must take care about the problem with end-user. Feser work out RMA for reseller, Standard practice. Do you call GM if your car broke or dealership?

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Welll..... in some cases its easier to go to the Manu directly. Western Digital HD's for example. RMA straight through them.

But you are right... the obligation is on the reseller.

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Originally Posted by *|T2D|*PopovS

Why e-mailing Feser? Reseller must take care about the problem with end-user. Feser work out RMA for reseller, Standard practice. Do you call GM if your car broke or dealership?

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How about EVGA, XFX, BFG, Asus, among others. Real companies aren't afraid of the direct RMA process.

Guys, you are not reasonable. Feser is small company with dozen people or so. Why compare them to large corporation like Asus, who has hanfull of customer service personell?

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Originally Posted by Waterlogged

No, no, no...you mean hype. Clearly their "marketing dept" doesn't know what it's doing either. I mean come on, a frog humping a fan??? :ROTF:

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lol, I don't know if that qualifies as marketing. That seems more like a lonely night with Photoshop and a bottle of whiskey. :shrug:

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Originally Posted by *|T2D|*PopovS

Guys, you are not reasonable. Feser is small company with dozen people or so. Why compare them to large corporation like Asus, who has hanfull of customer service personell?

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us as the end user dont care how many people are in the firm. in this day and age, all emails must be responded to. this isn't 1997 when people didn't know how to email. i sent an email to my local pc shop (2 person firm) and they responded to my email. if TFC wants people to buy their products, they need to respond to email, phone calls, fax (may be dying but still used so they should have the option) within 24/48 hours time.

Laugh? Mate you got me crying in my beer.

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Originally Posted by KaptCrunch

cracked due to using NPT in a BSPP/F ?

BSP = British Standard Pipe

BSPP = British Standard Parallel Pipe

BSPF = British Standard Parallel Fixed. This thread needs a gasket or seal to be gas/liquid tight.

tapered fitting in a striaght hole, last 1/3 of thread will spread bung

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Kapt, his first sentence, he says he used Fester comps...which are BSPP.

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Originally Posted by aspire.comptech

Rma.

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+1

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Originally Posted by JOCKTHEGLIDE

thats if you can.....

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I dont see why he cant... He didnt do anything to the rad which would show he fubard it. Sorry but a barb should screw on without much problems and not leak. And the Fatboys have a recessed oring, so something is definitely fubard with the rad.

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Originally Posted by JOCKTHEGLIDE

they dont respond to emails one bit....you RMA through who you purchased it to from what I understand about the feser company.....

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Talk to Bundymania and bentlya... they seem to have close ties with fesser.

However its to your best interest and faster to go back to the store you bought it from.

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Originally Posted by lennox

lol, I don't know if that qualifies as marketing. That seems more like a lonely night with Photoshop and a bottle of whiskey. :shrug:

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HAHAHA, oh that was good! :clap:

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Originally Posted by *|T2D|*PopovS

Why e-mailing Feser? Reseller must take care about the problem with end-user. Feser work out RMA for reseller, Standard practice. Do you call GM if your car broke or dealership?

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no, but you do call corsair, asus, evga etc..if you have an issue that needs to rma.....

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Originally Posted by LOUISSSSS

us as the end user dont care how many people are in the firm. in this day and age, all emails must be responded to. this isn't 1997 when people didn't know how to email. i sent an email to my local pc shop (2 person firm) and they responded to my email. if TFC wants people to buy their products, they need to respond to email, phone calls, fax (may be dying but still used so they should have the option) within 24/48 hours time.

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which is essentially what I did....though I solved my own problem, but feser never responded not even, "what did you do wrong" email...no nothing...notta....single spec not even a hello thanks for buying our most expensive radiator.....not even, "your a jerk for messing it up".....you get the idea.....

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Originally Posted by JOCKTHEGLIDE

no, but you do call corsair, asus, evga etc..if you have an issue that needs to rma.....

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One day they will have hundreds of people and call center. Today they don't and it's only 24 hours in day... But hey, that is all of topic.

What I meant to say to OP... sorry about you thing and it's good that you have a solution to it...

Quote:

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Originally Posted by JOCKTHEGLIDE

which is essentially what I did....though I solved my own problem, but feser never responded not even, "what did you do wrong" email...no nothing...notta....single spec not even a hello thanks for buying our most expensive radiator.....not even, "your a jerk for messing it up".....you get the idea.....

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yea that sucks balls, i won't be buying feser's overpriced crap as long as theres something remotely close, even if it performs worse.

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Originally Posted by DarthBeavis

Wonder if they would have helped?
http://www.xtremesystems.org/forums/...d.php?t=216401

Don't know.

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Thanks DB, ive had sleep on it and for this rad i will ditch compfittings and return to my barbs for peace of mind, i had wanted a nice tidy overall look but ive manage to botch that long before now. Those may very well have worked but i suppose i am just shell shocked from that mess last night.

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Originally Posted by KaptCrunch

cracked due to using NPT in a BSPP/F ?

BSP = British Standard Pipe

BSPP = British Standard Parallel Pipe

BSPF = British Standard Parallel Fixed. This thread needs a gasket or seal to be gas/liquid tight.

tapered fitting in a striaght hole, last 1/3 of thread will spread bung

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Hi Kapt'n aye i did wonder was i using properly threaded fittings but unfortunately they are TFC ones, i did notice they shipped little 3/8 ID one and wondered why not 1/2"ID - i wonder if this is why?
Dunno though; i am happy to accept it was my own fault unless someone else encounters the same problem.

I would just hope to spare any other folks the grief.

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Originally Posted by Fragger

Laugh? Mate you got me crying in my beer.

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When mopping it all up last night i couldnt believe my misfortune, more anger than sorrow. That would have been what i felt today had i not realised i had cover.

@ Everyone else,

I promise i will get pix of the cracks tonight, i didnt have time this morning before work, i hope my camera can show the damage well enough.

Man I just did the same thing LOL Definitely not as disastrous though, the bottom fitting on my radiator was leaking couldn't figure out why changed fitting a few times always leaking then I eventually tightened it so much that it stripped out the g1/4 socket on the rad :( (Magicool Elegant acrylic tanks). I managed to fix it though, ran up to the store and bought some gorilla glue, this stuff is awesome it works with metal and plastic, so I applied some to the threads on both the fitting and the rad let sit for 5 mins then assembled it, let dry for couple hours and filled her up, no more leaks! Probably will never get that fitting out of there but owell losing an 8 dollar fitting is better than losing a 100 dollar rad!

Hope everything works out okay for you!

That's another advantage to plastic fittings--new users, or even experienced users working a cramped space can over tighten a fitting--it happens. If the fittings plastic and something bad happens, it happens to a $3 fitting and not a $100 block or in your case a $300 radiator. For the record, just based on your articulate and well thought out post I would bet you did NOT over tighten the fittings. Sad Fesser does not stand behind their products better then this. I hope it works out for you.

Did you contact Feser yet?

try contact feser, or else you'll get the biggest paper weight.

I got an RMA from the etailer, they are picking it up shortly.
I just need to get it off the case, drained and boxed.

Im going out this evening so itll be tomorrow before i can do this, they will prolly
collect it on tuesday and since i am in Ireland and they are in England it will most likely take another few days to inspect and turn the order around.

If they dont want to help me out then ill will try Feser directly, i just thought this would be faster.

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Originally Posted by *|T2D|*PopovS

Why e-mailing Feser? Reseller must take care about the problem with end-user. Feser work out RMA for reseller, Standard practice. Do you call GM if your car broke or dealership?

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If feser had retail stores, like a GM car dealerships, then yes you would go to the feser store. Or the asus store or the EVGA store.

So your example does not apply, because its not the same business model.

In the world of computers RMA is part of the territory my friend, it is only a matter of time before defective parts arrive at your doorstep...I wonder if you'll sing the same tune when you pay for something that doesnt work, and then you have to wait weeks before getting a replacement, plus pay the shipping, yada yada yada

Feser should RMA, and furthermore could offer a list of compatible/recommended components and some best practices, like torque specs for thier 300 dollar radiator, it would ease headaches and help with the marketing image.

You guys fesser makes nice stuff.. i dont see why u guys are bashing fesser so much.

The only problem with fesser is the price. But some people who can get over that obstacle, fesser is a great brand.

The numbers on ther radiators speak for themselves. I even own 2 fesser rads, so no sensless bashing, the OP is very stressed most likely cuz a 270 dollar radiator came defective.

But he just got unlucky, and needs someone to take care of him.

You brought this from scan.co.uk? yes as they have the insurance, scan are really good with RMA's. IF they don't sort it out, it's they job to do it. They operate the RMA and go though TFC.

TFC do, do RMA as the warttey you got on card should say what to do?, and a admin here, had a faulty Triple, if you look though this section posted this week, and has all been sorted. TFC service is a bit Crud in the UK, manly as no one wants to work with the company.

But now Aqua Tuning in coming to the UK run by Pascal, From Aqua Pc's, but thats a different story.

Hope it all gets sorted for you :).

=[

That's horrible. I'd be livered if that happened to me.

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Originally Posted by NaeKuh

You guys fesser makes nice stuff.. i dont see why u guys are bashing fesser so much.

The only problem with fesser is the price. But some people who can get over that obstacle, fesser is a great brand.

The numbers on ther radiators speak for themselves. I even own 2 fesser rads, so no sensless bashing, the OP is very stressed most likely cuz a 270 dollar radiator came defective.

But he just got unlucky, and needs someone to take care of him.

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Feser should still reply to mails

Good brand = Good custotemer service! Else they are "just" good products when they work..

Keep in mind we're not all in the same country and speak English. If I owned a small company and only had a handful of English speaking people, I sure as heck wouldn't want to be answering RMA calls from folks that spoke other languages. Trying to understand angry customers who speak a language you may only partially understand (and likely would misunderstand a good portion of the time) would be setting yourself up for real failure.

I believe that may be part of why smaller companies often work "Through" the retailer, particularly when their products sell internationally. The reatailers are the ones who are setup to handle those sorts of issues in these niche markets, and they are also the ones who should be the first line if there are issues like shipping damage that would enter the same channel. How would you separate RMA "Manufacturing defect type" issues from shipping damage issues, etc. The manufacturer may have sent the rads in perfect condition to the retailer, but there could have been damage between the retailer and the buyer. It may have even been poor packaging on the retailers end, or miss packaging. So I think it's rather tricky to separate correctly and why there is that general "retailer is the first contact" protocol.

FWIW, I've had no problems with my TFC480 and I've tried and used all sorts of barbs including TFC compression fittings and multiple test platforms and a couple of rebuilds now. I'm currently using XSPC standard barbs on my TFC480 and I've used a wrench to crank those on, no problem.

Anyhow, I couldn't say enough good about the QC on my TFC 480, both my TFC480 and my HWlabs 480GTX were my highest quality radiators I've owned to date. They both came in perfect condition and I've had no issues with either of them.:up:

Can't say I like compression fittings though, I don't like any of them. I've had leaks myself and darn near started a fire because of compression fittings. I'll stick with standard barbs and clamps...they work better for me.

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Originally Posted by Martinm210

Can't say I like compression fittings though, I don't like any of them. I've had leaks myself and darn near started a fire because of compression fittings. I'll stick with standard barbs and clamps...they work better for me.

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Aquarium heaters running? :p:

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Originally Posted by dsumanik

In the world of computers RMA is part of the territory my friend.

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Yes, but not always RMA provided by vendor directly to customers. I have worked for HighTech companies for 15 yeas in distribution and believe me for certain companies and on certain markets everything goes trough channel network. If you sign as reseller of Feser, part of agreement is providing RMA to end users.

+1 on Martin's comment.

it doesn't matter who the RMA goes through, feser or the retailer. they still need to answer their emails and phone calls.

EK answered my emails, and even shipped me a spare part i needed (for a price)
Swiftech answered my emails and even shipped me 2 spare parts i needed (for free)

RMA, i dont care who its through, as long as me (the end customer) gets my working product fast. if feser doesn't want to have any RMA's through them, they better have a good system set up w/ the retailers to make up. they should AT LEAST respond to their emails for those asking about the RMA process and direct them to someone who can help them

I dont think I buy the language issue, I've been to germany... and every single person I encountered spoke english perfectly fine...

but hey, scan is taking care of you and I bet that will turn out fine ;) :up:

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Originally Posted by affiliate13

Here is an odd twist, i bought most of the parts in this build from one store and they offered some install insurance with all i bought.
Since I didnt want this service i thought i had not asked for it, but it comes included and you need to remove it as an option when paying - i missed this, but i was in a hurry and didnt remove it. I actually meant to get in touch and cancel it but forgot, i checked their email and its on the list, so hopefully i am covered.

I will take a pic before i send it off.

Anyone else using the same fittings with one of these?

Looks like barbs for me otherwise. :(

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Was this scan.co.uk?

hey i agree feser makes great stuff I have two of their quads and they are awesome and I bought a monsta myself, but after no respones to my emails..well I find that aweful cusomter service like i said I found out my own problem with the help of some folks on the board price was not important to me since I have two quads and their monsta.....from them and have always liked their rads over others.

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Originally Posted by NaeKuh

You guys fesser makes nice stuff.. i dont see why u guys are bashing fesser so much.

The only problem with fesser is the price. But some people who can get over that obstacle, fesser is a great brand.

The numbers on ther radiators speak for themselves. I even own 2 fesser rads, so no sensless bashing, the OP is very stressed most likely cuz a 270 dollar radiator came defective.

But he just got unlucky, and needs someone to take care of him.

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This thread is worthless without pics.


:) Had to say it, buddy. :) Hope everything works out with the reseller.

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Originally Posted by DdotRoq

This thread is worthless without pics.*snip

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Yes sorry ive been flat out last few days. See below.

Here you can see the damage, i hasten to point out that i would not have tightened the fittings to cause this if i had known they were aprox 2mm too thick. It was on the second attempt with the comp fittings when i used the pliers thinking they were not on securely enough having checked the hoses already.

So here you can see circled where the paint has split at the base of the thread housing/collar where the liquid was seeping out, however the liquid must have been coming out from under the the thread of the comp fittings (seal must not have been making contact with thread housing)prior to me over tightening them on the second attempt - trying to fix one issue created the other i think, you can also see where the base of the fittings had levered against the slanted end of the rad.

Enjoy! :D

http://tmsireland.com/xeon/damage.jpg

Hmm, I just ordered a monsta and some Bitspower 1/2 id 3/4 od compression fittings for it. Do I need some spacers or anything to avoid this happening?

can you take pics from a couple more angles please?

@BH: I would think spacers would be ideal.

@DB: i took a whole bunch but that was the only one that came out clear, ill take a few more when i get home tomorrow.
Where would you like me to focus, ill try to get them best i can.

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Originally Posted by affiliate13

@BH: I would think spacers would be ideal.

@DB: i took a whole bunch but that was the only one that came out clear, ill take a few more when i get home tomorrow.
Where would you like me to focus, ill try to get them best i can.

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side view please

it looks like the casing is broken.

What exactly do i need to get? I just placed the order with FrozenCPU not but 15 minutes or so ago, would like to call and get them to add whatever I need to the order but I can't find any kind of spacers on thier site, is there another name for them?

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Originally Posted by bluehaze

What exactly do i need to get? I just placed the order with FrozenCPU not but 15 minutes or so ago, would like to call and get them to add whatever I need to the order but I can't find any kind of spacers on thier site, is there another name for them?

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You don't need the spacers.


@affiliate13, the only time I've seen that kind of damage done is when some kind of major shock is applied to the mounting bung (dropping the rad on it, hitting a fitting on something hard). That certainly doesn't look like it's from over tightening. I can also see a wear ring from the o-ring so that looks like it was properly seated to start with. You probably just opened the crack up further when you used the pliers.

@BH:
I have some i got with my XSPC Razors to stop the inlet out lets getting blocked by long threads.
Not sure if there is another name for them.
Wish i thought to use try them tbh.

@WL:
If thats the case then it must have happened at the factory as the box was undamaged and the packing from the supplier was good.

Ill take more shots when i get home tomorrow so you guys can get a better view of this.

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Originally Posted by Waterlogged

You don't need the spacers.

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OK Thanks, cus I can't find them! :ROTF:

you might want to try to call JB weld if the seller wont do nothing about it :D anyhow do you guys know how to make the radiator black again after some of the paint chips off without making it look too ghetto? I have some marks on my rad also like that....where the black chipped off.

Quote:

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Originally Posted by affiliate13

Yes sorry ive been flat out last few days. See below.

Here you can see the damage, i hasten to point out that i would not have tightened the fittings to cause this if i had known they were aprox 2mm too thick. It was on the second attempt with the comp fittings when i used the pliers thinking they were not on securely enough having checked the hoses already.

So here you can see circled where the paint has split at the base of the thread housing/collar where the liquid was seeping out, however the liquid must have been coming out from under the the thread of the comp fittings (seal must not have been making contact with thread housing)prior to me over tightening them on the second attempt - trying to fix one issue created the other i think, you can also see where the base of the fittings had levered against the slanted end of the rad.

Enjoy! :D

http://tmsireland.com/xeon/damage.jpg

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Originally Posted by DarthBeavis

side view please

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Hey DB, with my zoom and macro this is as good as i can get:
http://tmsireland.com/xeon/side.jpg

If you need another ill try again with my friends camera, it gets shipped away on Wednesday.

a photo tip for you mate - you just need more light and your macro will easier find the focus points it needs and you will be able to get close like you want. get a few lamps together or even take it outside in the day time to get the light you need - remember flash is not the answer :D

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Originally Posted by SNiiPE_DoGG

- remember flash is not the answer :D

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:up:

seriously... i've been taking a PhD (Press Here Dummy) camera for my business trips wehre i have to take hundreds of shots of runway/models/apparel/shoes and dicovered that no-flash yields much MUCH nicer pics...

only in that the point and clicks shutter stays open longer and i get lot more blurry pics...

now i have a Rebel XSi and pics with no flash is just amazing!
http://i44.photobucket.com/albums/f9...0/IMG_0134.jpg

just to derail a thread here and there... :D

Had another crack at it.
With flash and without.

http://tmsireland.com/xeon/side2.jpg
http://tmsireland.com/xeon/side3.jpg
http://tmsireland.com/xeon/side4.jpg
http://tmsireland.com/xeon/side5.jpg
http://tmsireland.com/xeon/side6.jpg

Looks like the fitting was hitting the rad and when you screwed it tight it pulled up on the port you were screwing it into making the crack? I take it 3/4compression won't fit without hitting the rad where you have the paint chipped off? If so i am going to have to get some 45's or something in order to use my 3/4 compressions :/

that spells RMA

RMA it.

Ahhhh, I see what happened. Used pliers or something to screw the fitting down and it used the edge of the rad as leverage to move the bung hole and crack the weld. Good to know actually that the side can interfere with fittings.

That's right...I said it....You broke your bunghole!

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Originally Posted by affiliate13

I thought i would use TFC 1/2" ID 3/4OD Compression fittings on my TFC Monsta rad. This was a mistake.

When i was leak testing i noticed some tiny drips around the bottom of both fittings so i stopped the pump and they seemed finger tight as they were but i thought ok they need to be tighter so i gave them each a 1/2 turn with my pliers and turned on the pump, same thing little drips.

I though the hoses may have slipped but i was pretty careful putting them on so i decided to check and dismounted the rad and took off the fittings, hoses were fine, i tightened everything up as best i could and tried again, same thing.

Annoyed i took it off and stuck on some DD FatBoy 1/2" Barbs w/ jubilee clips and worse luck a bigger drip, at this point i was freakin out so i tried some EK 1/2"ers i had spare and again drips.

So since i thought it was something to do with the threads on that side on the monsta i flipped it over and put the fittings on the other side, guess what no drips. Yay! only no, not Yay! 2 mins later and 1lr approx of fluid pumped in there is a hissing coming fromt the other side of the rad at the holes i have the plugs in and a trickle rapidly dribbling out. I freaked stopped the pump....ooops didnt get the restop plug in quick enough and the whole bottom of the case floods with liquid. Disaster.

Well long story short the base of the thread housing for the 1/4" fittings had hairline cracks on both sides.
I was livid, i really dont think i over tightened these, but i suppose i must have.

Result, one wrecked Monsta.

If using TFC 1/2" comp fittings make sure they dont lever the thread housing against the body of the rad and create these hairline cracks.

I cant find any info on the Feser site stating that they are not compatible, as they look just like they are and unless i have herculean strength i am unaware of then i cant see exactly what i did.

Anyhoo after two hours of mopping and kicking things i can now see the funny side...:D

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I have used DD Fat Boy Barbs on my FESER 360 and not any issues I would say the RAD is defective send it back and get a replacement:up:

Looks like extensions are a must when using larger fittings on this rad to clear that edge.

The bunghole is cracked. Send the broken radiator and bunghole back to fester (LOL.. i love that name)

that's hilarious that Feser's own fittings don't fit. they should spend less time photoshopping frogs and more time paying attention to the details. fail? :rofl:

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Originally Posted by lennox

that's hilarious that Feser's own fittings don't fit. they should spend less time photoshopping frogs and more time paying attention to the details. fail? :rofl:

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Who needs research and testing when you can just send threatening letters to those who oppose you? :up:

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Originally Posted by Sly Fox

Who needs research and testing when you can just send threatening letters to those who oppose you? :up:

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Could be worse. At least no one is claiming water-boarding was involved. :ROTF: Well, if water-boarding was involved there better have been no 90 fittings in the plumbing and surely no mixed metals.

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Originally Posted by Sly Fox

Who needs research and testing when you can just send threatening letters to those who oppose you? :up:

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or they DONT RESPOND AT ALL!!!!!! :mad::p:

affiliate13, I take back what I said earlier in the topic.

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Originally Posted by bluehaze

Looks like the fitting was hitting the rad and when you screwed it tight it pulled up on the port you were screwing it into making the crack? I take it 3/4compression won't fit without hitting the rad where you have the paint chipped off? If so i am going to have to get some 45's or something in order to use my 3/4 compressions :/

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Seeing these better pics, I now believe ^^this^^ is what happened. :yepp:

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Originally Posted by Waterlogged

affiliate13, I take back what I said earlier in the topic.




Seeing these better pics, I now believe ^^this^^ is what happened. :yepp:

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how can the fesers own fittings hit it? Unless it was manufactured wrong :shrug: as in the holes way to close to the curve there.

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Originally Posted by JOCKTHEGLIDE

how can the fesers own fittings hit it? Unless it was manufactured wrong :shrug: as in the holes way to close to the curve there.

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BAH! I'm not sure what to think about this anymore. The whole thing looks poorly designed in that area to me. It could have been done by the Fester fittings, or the pliers, or the WC gremlins that run around randomly wrecking everyones builds. I simply don't know anymore.:hitself::confused2:zombie:

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Originally Posted by Waterlogged

BAH! I'm not sure what to think about this anymore. The whole thing looks poorly designed in that area to me. It could have been done by the Fester fittings, or the pliers, or the WC gremlins that run around randomly wrecking everyones builds. I simply don't know anymore.:hitself::confused2:zombie:

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Those two marks on the tank are in line with the knurling for the fitting, if they were made by the fitting it would be one continuous mark. Sorry for the OP but it looks to me like he screwed up the radiator with a tool, most likely needle-nose pliers from looking at the pics. If you look at the marks you can see that they are heavily gouged by something in two very distinct places inconsistent with what the knurling would cause.

There is nothing wrong with the design, sorry OP it sucks for you but if you actually get an rma you should be singing praises for whoever gives it to you!

Quote:

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Originally Posted by Waterlogged

affiliate13, I take back what I said earlier in the topic.

Seeing these better pics, I now believe ^^this^^ is what happened. :yepp:

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Yes, i couldnt work out why liquid was initially seeping from the fittings, i thought the hoses had slipped; i had felt the fittings were hand tightened well enough.
I should have realised that it was unlikely that both hoses would have slipped but as ive not used comp fittings previously i thought it was me.
Convinced it was the hoses i took it all off and re-mounted before getting the pliers out and wrecking the rad, using barbs late on in the saga was little more than re-arranging deckchairs as the flood waters rose around me.

Quote:

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Originally Posted by JOCKTHEGLIDE

how can the fesers own fittings hit it? Unless it was manufactured wrong :shrug: as in the holes way to close to the curve there.

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Dunno, 45s or spacers would have prevented this.
I had some spare 45s but i cut my tube holes right over the inlet/outlets where the rad was to be mounted so striaght fittings or barbs were my options.

@HellCamino,
Yeah i wrecked it alright, but not before successive mounts and checks.
I got the pliers out when i got desperate, TFC 1/2" fittings do not fit this rad with out spacers.

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Originally Posted by affiliate13

@HellCamino,
TFC 1/2" fittings do not fit this rad with out spacers.

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That is pretty dumb, I haven't tried any of the feser fittings, all of mine are koolance and only low profile 90's. Anything that doesn't need a low profile 90 gets a standard barb in my builds.

On a positive note, I bet you never do anything like that again!

Quote:

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Originally Posted by hellcamino

Those two marks on the tank are in line with the knurling for the fitting, if they were made by the fitting it would be one continuous mark. Sorry for the OP but it looks to me like he screwed up the radiator with a tool, most likely needle-nose pliers from looking at the pics. If you look at the marks you can see that they are heavily gouged by something in two very distinct places inconsistent with what the knurling would cause.

There is nothing wrong with the design, sorry OP it sucks for you but if you actually get an rma you should be singing praises for whoever gives it to you!

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Its a tough call did the crack happen when because he tightened down the fitting with some needle nose pliers or was it just bad manufaturing.

My take on it is this:

I should not have assumed that Feser 1/2" fittings would have fitted despite appearing to fit just fine until i started pumping.
Ive looked at the marks closely and i would say 2/3mm taller thread housings or 2/3mm larger gap between the thread housing and the slanted body of the rad would have prevented this.

Given that Feser know what size their fittings and rads are and how popular 1/2" fittings are i can see why they wouldnt have checked this.

However blame rests with me for getting the pliers out in the end, i simply ran out of things to try and assumed they were just not tight enough.
What annoys me is that even now i cant imagine that there is anything i could have tried/checked that would have resulted in me not getting the pliers out.

Ho-hum, just the way it is im afraid.

Well at least you did that on your own build. I did it to a friends build before and pulled the damn bung hole right off. Why? Because I was obviously not thinking and used pliers for the fitting and could not figure out why it just kept leaking. So not to be outdone by this fitting I wrenched really hard and fitting complete with bung hole was in hand and water all in the bottom of the case and leaking on to the table and my lap then the floor. An interesting experience to say the least especially since the fitting was missing it's o-ring and all I needed to do to begin with was change out the fitting or put on a o-ring.

I guess this is why the rad comes with 3/8 5/8 fittings even though originally they said it would come with 1/2 3/4. Oversight on thier part? Seems kind of crappy but I am glad I saw this before trying to put 3/4 fittings on the one I have coming as looks like I could have very easily done the same. They should put a warning in the box!

Stranger and stranger...

Just a little update.

I got an email from the supplier stating they have tested the radiator found the cracks and are replacing it under normal warranty and not with the insurance.

I asked why under normal warranty and not insurance if it was me using the fittings that likely as not created the cracks, they guy i spoke to was helpful but not the tester so his opinion was limted to saying that if they had felt i was to blame they would have invoked the insurance to cover it.

I think it was me tightening the fittings too hard in the end, so i am curious to know what Feser will make of the returned item.

Bluehaze, did yours arrive ok and install fine?

My replacement should be here tomorrow and i will be using my trusty DD fatboys so we can prolly close this discussion up unless anyone else can add more info.

anyhoo, just thought you guys would be curious to see how it panned out in the end. :)

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Originally Posted by affiliate13

Stranger and stranger...

Just a little update.

I got an email from the supplier stating they have tested the radiator found the cracks and are replacing it under normal warranty and not with the insurance.

I asked why under normal warranty and not insurance if it was me using the fittings that likely as not created the cracks, they guy i spoke to was helpful but not the tester so his opinion was limted to saying that if they had felt i was to blame they would have invoked the insurance to cover it.

I think it was me tightening the fittings too hard in the end, so i am curious to know what Feser will make of the returned item.

Bluehaze, did yours arrive ok and install fine?

My replacement should be here tomorrow and i will be using my trusty DD fatboys so we can prolly close this discussion up unless anyone else can add more info.

anyhoo, just thought you guys would be curious to see how it panned out in the end. :)

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maybe everyone around is showing better customer service including Feser? Feser will have to eat the cost.

Quote:

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Originally Posted by Sadasius

Well at least you did that on your own build. I did it to a friends build before and pulled the damn bung hole right off. Why? Because I was obviously not thinking and used pliers for the fitting and could not figure out why it just kept leaking. So not to be outdone by this fitting I wrenched really hard and fitting complete with bung hole was in hand and water all in the bottom of the case and leaking on to the table and my lap then the floor. An interesting experience to say the least especially since the fitting was missing it's o-ring and all I needed to do to begin with was change out the fitting or put on a o-ring.

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lol, this is why watercooling requires a little finesse ;)

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Originally Posted by DarthBeavis

maybe everyone around is showing better customer service including Feser? Feser will have to eat the cost.

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Yes, seems so.
This is troubling, since i had insurance and it was entirely my fault (though it still irks me that the fittings were too big by 2mm) the point of this insurance was for accidental install damage so these circumstances would surely define just that.
The only one to benefit from this is the insurer as no claim has been made.
Just seems like a waste.

One good thing came out of the whole ordeal, when returning the damaged unit i released i had neglected to return the 140x3 rubber noise damper so now i have one for each side. :D

Quote:

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Originally Posted by affiliate13

Bluehaze, did yours arrive ok and install fine?

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Yep mine arrived, and it works fine with Bitspower 1/2ID 3/4OD compressions. They are very close and almost touch that part of the rad as yours did but I can see a sliver of light between there. You must have tightened them very hard to do that or else recieved a defective product. Not sure...