Just wondering what happened to the great people @ shoppts.com?? I noticed there site really hasn't been updated in a while it seems, and there contact info says "soon" Did they move?
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Just wondering what happened to the great people @ shoppts.com?? I noticed there site really hasn't been updated in a while it seems, and there contact info says "soon" Did they move?
Don't know the details but I do know what happened.
Petra Sold the Business to "Sidewinder computers"
really???? Hmmm thanksQuote:
Originally Posted by Kurz
they certainly still haven't shipped the order that I paid for in 2009. There's plenty of other reputable sellers out there...but none with gel stuff. :(
swc or pts?Quote:
Originally Posted by van_arnam
do you email invoice?
ygpmQuote:
Originally Posted by van_arnam
Hondacity: Petra's. I confirmed with Quoc that I wanted the parts shipped. I have never had a problem with Sidewinder service-I have received PM's back quickly about the smallest of details and always had orders turned around promptly.
ygpm back. do your own paperwork.
do your own paperwork?
very polite..tsk tsk
:shakes:Quote:
Originally Posted by van_arnam
You do realize that Petra no longer owns Petra's (sounds strange...) and hasn't for quite a while, and Sidewinder now owns Petra's? If I had to guess, something got either lost or forgotten in the changeover - did you ever follow up on anything with them (until now)?Quote:
Originally Posted by van_arnam
facepalm.
Given the situation I think you need to be a bit more understanding. The fact Petra went out of his way to PM you and help you out even though he no longer owns the buisness says a lot.Quote:
Originally Posted by van_arnam
Obviously we don't know the details of the PM or the situation but your last remark makes this sound like you are being very stubborn and unwilling to resolve the situation.
On a side note it makes me sad that Petra is no longer running the shop and I can no longer purchase WC supplies from him. Thank you Petra for all you have given to the watercooling community.
So the store in San Jose is closed?
Yes. Most things are all out of stock on his website now and what is left should now be shipping from Sidewinders IIRC.
Sidewinders is getting their Yates from him though.
I'm gonna miss my hand signed thank you notes. That was a seriously good gesture on Alex's part and I would like to see SW adopt that measure, just to see something of Petras stay alive. I've never had an issue SW that wasnt resolved very quickly and without stress so I'm glad that a place I can trust is now taking over.
As for the bad mojo post, well I can understand being irate with a long running issue. But there really is no need to air it in a friendly, public forum that way unless there is no other option. From my dealings with Petras, I just cant imagine that you are at that point.
damn, almost all of my WC gear is from Petra's, such a shame :(
I emailed Quoc several times over the course of this spring-no responses. I was never told to contact Gary until now by PM.
It's true-I'm not exactly patient in this situation. I'm sorry not to have known Petra and his shop in its heyday which obviously all of you respect a great deal-this was my first and only purchase.
Truth be told, out of what i had ordered...I'd settle for some "Gel Stuff".
Hmmm I don't know if Quoc was checking the email this spring or not, since at that point Petra's was in Sidewinder's hands :shrug:Quote:
Originally Posted by van_arnam
Damn, apparently I made an interesting post! I'll miss u guys @ petra's..... We go back a little bit with my business adventure. Never could have done it without you guys.......IM VERY THANKFUL FOR EVERYTHING YOU ALL DID FOR ME
It was a pleasure to have worked with you :)Quote:
Originally Posted by newls1
thank you for all the great service that you gave to many of us. You will be missed.Quote:
Originally Posted by Petra
petra's was what many etailers should strive to be
You make it sound like I died or am leaving XS or something... :rofl:Quote:
Originally Posted by tommrussell
Yeah, why all the long faces :eek:, he's still around (maybe that is reason for the long faces :rolleyes:? :rofl:)
sorry , didn't really mean to make it sound like i should send flowers :), what i meant was your service will be missed your store was THE best and i wish you all the best in all your new adventuresQuote:
Originally Posted by Petra
:rofl:Quote:
Originally Posted by Petra
didnt i sound like that to you @ gooc also?
I was like Alex.. what are you going to do now... :rolleyes:
And i think you replied.. "play for now, but if i dont go home and make dinner wife will kill me.". :rofl:
I bought several items from PTS.
Now I'm really pissed because no other stores sell to Brazilians that are traveling in USA.
Even Gary from sidewinder refused my last order since he got scammed by some country fellow citizens.
Jab Tech is not renewing its stocks either. Performance-Pcs accepts money orders only.
:(
I wish Petra had sold its clients list to sidewinder than we could still make business. Gary only trusts old customers.
Hey man,Quote:
Originally Posted by leo_bsb
Sorry to hear that. Try using international money order or TT with Gary. Might work.
Wes
the costs involved on money wire are prohibitive. I just bought more than $200 on blocks directly from EK because of sidewinder didn't take my order. Eddy did a great service, but I'll have to wait more to get the blocks and will probably pay import taxes. I always have some friend traveling to US that could bring this kind of item in their luggage and I would not have to pay international shipping and taxes.Quote:
Originally Posted by wesley
So, I loose time and money, Sidewinder loose a costumer.
The issue with sidewinder was some guys around here calling their credit card issuer and lied about not receiving their packages. That way the credit card issuer blocked the payment and Sidewinder lost money.:down:
Importing goods without paying taxes... against the law.
And I don't get how people "block" payment on there credit cards. In situations where I have had non legit purchases to my credit card there was nothing they could do.
do you have a PayPal account? if you do you can shop at Ppcs and SWC no problem .Quote:
Originally Posted by leo_bsb
I hope this doesn't spell and end to Petras Gel Stuff. I don't know what that stuff is, but it works incredibly well.
You ain't been using that for games with the Mrs again have ya?:rofl:Quote:
Originally Posted by voigts
Item # 1782T64 @ Mcmaster will give you a 12" square of "Petra's Gel Stuff". ;)Quote:
Originally Posted by voigts
I oughta start buying it and selling it then :rolleyes: :ROTF:Quote:
Originally Posted by Waterlogged
That's a lot of gel stuff...:up:Quote:
Originally Posted by Waterlogged
Lol, I love this warning on the product page... "Should not be used for implantation in the human body."
It sounds like it depends on the card issuer. Ideally, if you call your credit card company and tell them a transaction on your statement wasn't properly authorized, they would launch an investigation to confirm that you're being truthful (ie. contacting the vendor, matching IPs, etc.) and potentially track down the people committing the fraud. Unfortunately, the assumption most issuers make these days is that a) someone got your credit card information and used it to make a purchase without your authorization or b) are easily convinced that the vendor is trying to scam the cardholder in some way so they reverse the charges. Great if you're a consumer with a legitimate issue caused by fraud carried out in your name. Very harmful to small - medium businesses who watch their margins shrink under chargeback fees and, potentially worse, an increased acquirer discount because all of a sudden they're deemed to be operating a "high risk" business.Quote:
Originally Posted by Bun-Bun
are you any kind of specialist on Brazilian laws?Quote:
Originally Posted by Bun-Bun
it is NOT against the LOCAL law to bring goodies in your baggage when traveling to USA. It is completely LEGAL. So, shut up, please :up:
regarding the CC issue, if you didn't understand, don't bother.
I'm sorry to sound rude but I don't like posts like yours, sounding like "I'm the forum police, this is against the law..." bla bla bla.
As I told before, the scam was to order from sidewinder and after some weeks call the CC issuer complaining about not receiving the packages.Quote:
Originally Posted by Geezer
The issuer opened an investigation, Sidewinder show some documents, even pictures, of items shipped. The issuer took the consumer side and Sidewinder lost money.
This is what I understood from the facts Gary told me. He could always correct that if I'm wrong.
thanks dude. If I need on the future I'll send you a PM.Quote:
Originally Posted by quattro_
But! But! couldn't sidewinder track where package arrived and shipper/postoffice that handed over pack had to get sign from buyer to receive his/her package ? And preferable had to check their ID ?Quote:
Originally Posted by leo_bsb
YEAH!!!Quote:
Originally Posted by Captain_Harlock
i bought some yates and got a nice hand written note with it
and i only spent 20 bucks
I certainly miss not having a shop I can stop by locally to get all the nifty specialized bits of kit Petras used to stock.
It's not just the lost money for the sale itself. That's what I'm trying to explain. If you order $100 worth of goods from a vendor, they ship the goods, and then you protest the charges with your credit card company and they take your side, the vendor loses more than the $100 from their merchant account. They get nailed with a chargeback fee and if they get too many chargebacks, the fee their acquirer charges to handle the transactions can go up.Quote:
Originally Posted by leo_bsb
I wouldn't blame any business owner for refusing to do business in any part of the world where a credit card company can get away with something like that. It's probably not a reflection on SWC's attitude towards its potential customers in South America.
Gonna cherish my good old Petra's Tech Delrin DDC top till the end of time then. :(
Locally? Oh, come on, PTS was only local when you were in High School and/or on break. I drove parts 200 miles down to you most of the rest of the time (granted, it's not like I had to go out of my way or anything). :rofl:Quote:
Originally Posted by aspire.comptech
BTW, you gonna be up for the Edwards AFB open house show next year? If so, you're welcome to crash here.
Hmm, that reminds me.... I have a project to finish. ;)Quote:
Originally Posted by Zeus
Well you do have a point there, but there were more than a few occasions where being able to drive over and get something was nice. And I swear, those personal deliveries were absolutely ridiculous, haven't found better service anywhere and probably never will.Quote:
Originally Posted by Petra
About the air show, I'd love to go and thank you for the offer, but that's just a little far in the future, damn them for skipping a year.
You going to go to Miramar this year?
no, they used cheap 'no signature requirement' shippment.Quote:
Originally Posted by Blueking
:(
I agree the first part but I have to disagree the second.Quote:
Originally Posted by Geezer
Sidewinders does not care about costumers on South America. They could find another payment method or charge for credit check like they used to do on some years ago.
I really don't care anymore, I'll spent my money on others stores. :D
Damn, sorry for necroing this thread, but ordered something from PTS on January 2, 2013, not knowing about this as I have not ordered anything from them for 3 or 4 years, but needed new tubing and a kill coil. This explaines why it has not arrived and no response to my email.
Oh well, will try and contact sidewinder.
Wow, that was a hell of a thread necro... :zombie:Quote:
Originally Posted by linflas
On the other hand, you also brought some information that's in this thread [and somewhat unrelated to the sale of PTS, but related to its products] that I'm not really supposed to talk about back to the surface... :rolleyes:
I wish PTS still existed :( Other stores just don't cut it by comparison.