Human speech recognition isn?t perfect either, which is shown by the Switchboard and CallHome benchmarks. Machine learning-based speech recognition may not yet be quite as good as humans in real world usage, but just the fact that word error rates are now similar means that speech recognition software is getting close to achieving true human parity, or even surpassing humans in speech recognition.
These latest improvements also mean that Microsoft?s own services that take advantage of speech recognition, such as Cortana, are going to become increasingly more useful and less frustrating to use. Microsoft's latest achievement, along with Google's recently announced near-human level accuracy in machine translation, synthetic speech generation that sounds almost as good as humans, and better-than-human image recognition all show that we're living in a time when machines are beginning to truly understand humans and the world around us.
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