i am sorry but they are as*s*oles for putting that out in that condition! (talking about the original F5 posted)
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i am sorry but they are as*s*oles for putting that out in that condition! (talking about the original F5 posted)
F5 is on the US site now.
No they don't I was on the global site.
I just called gigabyte. At least they'll let me ship the ds3l I got an rma# for last week and the X48T in one box so I can save some postage. The service rep did confirm on the telephone that it's indeed a bad bios and it has been replaced at the main d/l site.
boy, oh boy!...at least they have a little common sense....still, they would not be in this condition if they did the proper check of the bios.
....Never in my life of overclocker I saw something like this happening (8 years). Specially considering these boards cost 300 bucks upwards and in the old days 200 was already way too much
i know...i am selling mine for a "song and a dance!":D
heh, you joined in 2002..... I see you were here in the beginning of the golden days as well
It's hard to picture the scenario. :shrug: They write the bios, check it with whatever kind of software tools they use, and zip it up? How would they not be sitting there with boards, testing this stuff?? Man, I want that job. A box full of cpus and ram and a table full of torture racks! You listening gigabyte? Hell I'll do it for free, just keep the UPS trucks coming :rofl::ROTF:
:lol: There's a queue for that job :)Quote:
Originally Posted by loonym
:lol:Quote:
Originally Posted by Ace
Just got off the phone with Gigabyte he told me to RMA it. He had me take out each stick of ram to test it, nothing worked then he said return it.
hey you guys...have you see this funny flick on drinking: http://www.funnieststuff.net/viewmovie.php?id=657
Add another dead MB person to the list.
I updated about 8 hours ago using the @BIOS feature to upgrade to F5.
I'm pretty sure it went to the Taiwanese site (first on the list), and after that my mobo refused to boot (infinite beep/off/on routine)...
I have sent an email to Gigabyte support regarding this, but am yet to hear from them...
This is the first time I bought a Gigabyte board, I've had it for 4 days, and had nothing but trouble. :mad:
I can't believe they released a faulty BIOS to the public, and I also can't believe they left it on the site after people complained about it!
I'm not sure my reseller will even agree to replace this board (and RMAing it will probably cost me when it reaches customs)...
Let's just say that currently I'm very very sorry I didn't listen to a friend who told me to buy an ASUS board :(
There were a few sites to choose from in the @BIOS program (2 were in Taiwan if I recall correctly).
I went for the first one on the list.
After that, all hell broke loose...
I don't know if it's the old or new (for all I know I may have grabbed it seconds before it was replaced), all I know is that the @BIOS program told me that F5 BIOS is available, I updated it without a problem, and the next thing I know my machine is constantly beeping and turning itself on and off...
I am infuriated as I am yet to hear from Gigabyte support as to what I'm supposed to do to resolve this...
The handling of all of this is VERY amateurish if you ask me (nothing on any website, no official statement)
Even if I RMA the board it will probably take close to a month until I get it back, and I will probably have to pay local customs as well making all this even more frustrating...
So if I want a working system by next week I will probably have to purchase a new motherboard...
Yes those symptoms are most definitely the faulty bios that I flashed. It acts as if it went perfectly and then just into that endless loop of rebooting itself. They should really be ashamed and perhaps even liable that anyone was even able to aquire and flash that bios after they had already known about a problem for at least 1 full day. Disgraceful. :down: Unfortunately, I'm afraid the only resolution is rma so I think you should just skip waiting to hear from support or trying any kind of dialogue (unless you phone them) and go straight to requesting an rma# to get things moving as quickly as possible.
It's really quite easy to request an rma, at least in the US. I simply went to gigabyte USA website, then in the support menu choose USA Support>USA Customer Care. At the page that opens select end user and you'll be at the rma request page. From there it's simply a matter of filling out an online form. You'll get a request confirmation email almost immediately, followed (at least in my case) by an rma confirmation notice a few hours later, with the rma# and instructions. Unfortunately (again, and that's a lot of unfortunates) you'll have to pay to ship the board to them. Once they receive it, it should be a matter of a simple bios reprogram so turn around time, hopefully, is quick. Again, this is the process for US, other regions may handle this completely different and a direct phone call would be the best option in that case.
Unfortunately it would seem that there is no RMA option on worldwide sites...
I can't believe they don't refund shipping on THEIR error...
Unless I get some response from their support, I just have a 300$ CPU holder...
Thanks very much for trying to help loonym, you've been infinitely more helpful than Gigabyte's support.
I UNBRICKED IT!!! :up::up::up:
Follow the instructions here:
http://forums.mydigitallife.info/showthread.php?t=2105 (post by nijel, you need to sign up to see the picture, so I put it here).
It is for a different motherboard, but the flash device is exactly the same!
(I took a snapshot with my camera to make sure it's the same chip and it is).
I tried this last night without success (till 3am :( ), but today I tried it again, and managed to get my backup BIOS to flash the main BIOS!!!
I had EVERYTHING disconnected (especially disconnect the HD, it tries loading a backup from there and keeps failing when it manages to boot).
Take your BIOS battery out, only keep 1 DIMM of RAM, the GFX card and a keyboard.
Keep trying to short circuit the pins in the picture of the main bios, you may get odd results, but if you don't give up you may just revive your board with F4!!!
Method that worked for me is to short circuit the pins a bit after power on.
I can't take any responsibility if you totally nuke your board, but I'm pretty sure this method is safe (as long as it is done correctly), because at times I would short circuit the pins like no tomorrow (believing there is nothing that can be done to save it). So if mine survived, I'm pretty positive yours will do.
Try to spread the word regarding this, so people don't have to pay for a new mobo!
I don't know about you guys, but I am NEVER touching GIGABYTE again and will NEVER upgrade my GIGABYTE BIOS!
I wish you all luck in unbricking your motherboards and thanks all for the support!!!
HEY, CONGRATULATIONS!!!...WTG!:up:
where did you or how did you find that information?
Very interesting indeed. It really makes perfect sense that the hard drive needs to be disconnected now that you've said it. With that hooked up it would naturally try and seek that hidden partition that it creates to store bios info. I have my board packed but I'll pull it out and give this a go..
@Ace-a-Rue
I kept searching for more and more information regarding this, and eventually came across a german thread (thank the lord for google translator :) ) which linked to that site.
@loonym
As I said, I tried that method for like 3 hours yesterday night with no luck.
Only today did I manage to get it to work, I have no idea what I did differently...
I hope you report back with good news!
I'am not going to mess with mine, It booted once with the F5 bios then stopped working again so it going back toGB.
stiil, GREAT INTERNET SEARCHING!:up:
probably the grounding was not sufficient (resistance was not zero)...i had that problem with grounding in the past with IC chips.Quote:
@loonym
As I said, I tried that method for like 3 hours yesterday night with no luck.
Only today did I manage to get it to work, I have no idea what I did differently...
You can run this memory on x48t-dq6 right?
http://www.newegg.com/Product/Produc...82E16820220333
i didn't see that particular memory on gigabyte memory list but they do show one patriot module...take a look: http://www.gigabyte.us/FileList/Memo...a-x48t-dq6.pdf
if you are interested, i am selling my GSkill DDR3 memory used on this board...PM me if you are interested and we can negotiate price.
these are the modules...proven on this board: http://www.newegg.com/Product/Produc...82E16820231167
sli ready only applies to nividia chipsets...memory will most likely work on intel chipset boards but not at the specs it says.
For those interested, the reply from GIGABYTE came today.
To cut it short, they basically requested to remove battery and short circuit the "clear cmos" pins.
The reason the backup doesn't work, and I quote:
"However, if system boot failed, probably there’s something wrong during BIOS flashing and caused BIOS corrupted that would make secondary BIOS doesn't work either."
There is no mention of the faulty F5 BIOS in the reply despite me specifically mentioning it in the question (as well as the resulting infini-reboot).
To me, this reply is an insult.
They do not take responsibility and are showing disrespect to their customers (and not just any customers, the most high paying ones! I do not believe for a second that they are not aware of the faulty F5 BIOS they released, enough days have passed for everyone to be updated).
I am very happy I managed to unbrick my machine, I installed STEAM on it and ran a game for a few good hours to see that my system is stable.
I wish you all luck with your boards (be it with getting it back quickly from GB or trying the method to "unbrick" it).
LOLoL...this was my response from Gigabyte tech support "We have no known issue with it, we have tested the F5 in our lab without any issue. Please redownload it"
me TOOO about unbricking your board!
you have to understand the liability issue with admitting to a huge error like this...once you put it on paper, it opens them up to be sued for negligence and if that negligence caused harm to you or your business, you can see how that would help you to WIN!
the other thing about oriental culture...this is not to be taken in any way of condemming them; it is an explanation...they, not all, most likely the men, have this certain characteristic about acknowledging a mistake has been made....we, some americans, have the same problem...my wife was one..LOL:D...now she does acknowledge if she is wrong but not back way ago when she was younger; ut-eh!;)
again, this is not a slam on their culture...i am just trying to show you that a little understanding of why they won't admit to doing anything incorrect or wrong.
Mine couldn't be rescued so it's on it's way to California as I type. I still have an ongoing email dialogue with gigabyte tech support. Some of it is quite humorous. Maybe when they get sick of my baiting and quit responding I'll repost here. :D
That's tough m8 :mad:Quote:
Mine couldn't be rescued so it's on it's way to California as I type.
However if something amusing can ever come out of this I'm sureWill be it :ROTF: Look forward to it :up:Quote:
I still have an ongoing email dialogue with gigabyte tech support. Some of it is quite humorous. Maybe when they get sick of my baiting and quit responding I'll repost here.
Yes like the old Bios Saviour :) - proper stuff :up:Quote:
this is a lesson to all of us that having 2 bioses (one as a back up) is not fool-proof unless you can manually select the 2nd bios via jumper method....this "Auto" stuff, in this situation, is for the 'birds!'
Sorry to hear it didn't work for you loonym, how long did you try?
It took me about 4 hours in total to revive it (but then again, it would have cost me a lot to ship it to them even if they did admit to an error, which they didn't).
Ace-a-Rue: I understand what you're saying, but something along the line of "it's a known problem with *specific* configurations" would have been better (and doubt it would help with suing). The fact that just getting them to acknowledge the problem would have taken so many mails is what maddens me...
How many mails was I supposed to write until Gigabyte support agrees to RMA? Only God knows probably...
Also, they're lucky it didn't get in any papers (I'm quite surprised actually... maybe it's not that a popular board, or maybe most people don't update BIOS. I only wanted to update mine because I thought maybe it would support my memory DIMMs better...)
And the reason I choose ASUS from now on is simple, they have a method of booting ANY BIOS VERSION from USB in case you brick your machine.
Now THAT I call backup (assuming it works naturally)...
I surely spent considerably less than 4 hours and as to cost, as I already mentioned I had another board going back for an unrelated rma so both shipped in one box. I didn't have to exchange any emails with gigabyte to obtain an rma number, nor did I have to wait. It was simply a matter of filling out a simple online request and I received the rma# about 2 hours later. Not sure how asus got into the topic but I'll add
I've had unrecoverable asus boards, as well as no post doa's. I had the opportunity to try a p5e3-prem-wifi@n a few weeks ago. While it's undeniably a great clocker it's not without flaws. In fact sometimes it's plain buggy. Having tried both, I prefer the x48t hands down.
gigabyte made a huge apology to Asus for fabricating a story of problems for the latest board Asus was releasing...because of that, i doubt they wanted a whole lot of press out of this mess with a bad bios release killing many of their premiere X48T boards.
Asus is good but i heard many user complaints about their tech support being very arrogant with their customers....just be warned...it is usually not greener on the other side of the pasture when it comes to mobo makers.
Since we're critiquing asus I'll add this. Their lineup is so extensive that sometimes I think they have a difficult time providing equal support, bios or otherwise for all their boards.
why not bash asus in a gigabyte thread...LOL:D
The thing that bugs me with Asus is as said their support , also what REALLY ANNOYS, you can't easily flash back to an earlier bios.
Last Asus board I had
Asus P5E3 Deluxe Wifi One solution :-
Offical Thread ASUS P5E3 DELUXE/WiFi-AP Problems, Workarounds, BIOS info. Crazypinoy9 #382It works , but just to flash back to earlier Bios :lol::shrug:Quote:
Right in the middle of the writing of the bios shut the power off from the computer. Next turn your computer back on and put in your asus driver cd and let the bios recovery do its magic.
P5k was the same you needed a certain version of Afudos to be able to flash back .
So while Gigabyte screwed up royally , as usual the truth is no bugger's perfect :rofl:
i heard about not being able to flash back to an older bios...could you find the correct afudos program to flash with an older bios?
EDIT...wait a minute...i think i came across that problem on my Asus P5B...same thing; almost positive.
There are always variations :) as I said the P5K worked with an old Afudos. The P5E3 on the above or as i found later How to Flashback Bios , the main point is why should we need to :shrug: Who's the Nanny at Asus who decides we can't :mad:Quote:
i heard about not being able to flash back to an older bios...could you find the correct afudos program to flash with an older bios?
yeah, i hear you about Asus into this control about flashing back.
finally sold my board, memory and Q6600...it was not due to the bad bios...i had mine already boxed up to sell before the giga released the official 'dorked';) bios
have to say it was a VERY good board...i'm ready for abit's IP45 or IX48 board..bring it!;)
looks like gigabyte put out an updated "F5" offical bios and they have a special "FLASHSPI.EXE" and Autoexec.bat included...so...no "Qflash" is my impression to get F5 flashed...might be the problem; that is the built-in Qflash program...if they changed the boot block and Qflash doesn't update that area, that would cause your bios to continuously to loop.
It would be interesting to decompile both those F5 bios and see what the actual difference is. Even opening them with ami tools might show something. Maybe I'll look into that if I get really bored. The way qflash works I think it's really hard to tell if it's flashing the boot block or not.
if you use the "FLASH895.EXE," which is package with F4, that will flash the boot block...but now they have the other flash program...could be the same and they just renamed it.
Sounds about right to me .Quote:
Originally Posted by Ace-A-Rue
Sounds like your just waiting for Abit then now :lol:
Yep be interested to hear if you get bored :ROTF:Quote:
Originally Posted by loonym
YUP!...if no Abit, i will be floundering in electronic la-la land!:D
:lol: I don't think this is Kansas .... It's electronic la-la land:rofl:Quote:
YUP!...if no Abit, i will be floundering in electronic la-la land!
you PASS the American Movie history question...CONGRATULATIONS!:ROTF::rofl:
:rofl::up:Quote:
you PASS the American Movie history question...CONGRATULATIONS!
We've worked over asus, should we have a go at abit next? :D
they are fair game especially in light of there delinquent release of the IP45 and IX48 (maybe no release;))
Aye not much sport there , especially in view as Ace says of the no shows :lol:Quote:
We've worked over asus, should we have a go at abit next?
anybody have an interest in the biostar Tpower IP45 board?...was looking at that one...might just forget abit and go over there to see how that does...people are getting excellent FSB's out of it.
:eek2:Quote:
anybody have an interest in the biostar Tpower IP45 board?...was looking at that one...might just forget abit and go over there to see how that does...people are getting excellent FSB's out of it.
Looks like we are :rofl::shrug:Quote:
We've worked over asus, should we have a go at abit next?
Haven't checked out the Biostar :D
Waiting for abit could set you back a generation or 3 the way things are going. I don't have any first hand knowledge of the biostar but the threads I've read here all seem quite positive. I bought a p45 for a cruncher but in the end with my choices being biostar and msi the neo3 won because of the budget factor.
At least :lol:Quote:
Waiting for abit could set you back a generation or 3 the way things are going
Last MIS board I had was a neo 754. MSI comnfuse the Cr*p out of me , so many boards , all with the dsame fecking name :shrug::ROTF:
Link:Quote:
Universal abit lays-off more staff
As of the end of July 2008, most of the Research and Development team have been laid off, and between 3-4 people from almost every engineering department from Quality Control to Field Application Engineers too. Everyone from the previous PM team who designed the likes of the MAX and Fatal1ty series that many enthusiasts grew to love have all moved on over the last year. There doesn’t seem to be much left of what was once a prosperous and productive team well worth recognition. Some of those PM members went to Biostar, and others went to Foxconn
http://www.tweaktown.com/news/9878/u...aff/index.html
this was posted over in the IP35 Pro thread by Kadozer
Be interesting to see what take Nathan - AbitUK has on that news.
And the smart arse telling the other they have to produce some mobos to sell them:ROTF::shrug:Quote:
Maybe that's why nobody from abit has posted here in awhile. I can picture a couple guys in a small office with crates for desks arguing over who should answer the phone.
i thought i would have my biostar TPower I45 by now but it won't make it until monday or tuesday.
my new thread:D http://www.xtremesystems.org/forums/...d.php?t=196973
Firstly I want to say what a great forum this is and there really are some well informed people here. I have been surfing around trying to get to the bottom of the F5 bios fiasco and thankfully I found some great info here. Sorry to hear about all the boards that had to be RMA'd, I trashed a nokia phone once and it sure feels miserable.
I do have a question, I was going to update to the F5 bios because I have my computer dynamically overclocked and the standard DES doesn't work with it. DES advanced is meant to support overclocking but what I want to know is will it enabled my cores to load to 80% plus before the core speed increases? Because now it'll climb from 2Ghz to 3.8Ghz without actually loading all 4 cores.
Thanks in advance.
sounds like you are really talking about "EIST" and "C1E?"...those two Intel features are the ones that roll back your power consumption and multi to conserve power while you are in an idle state...when you attempt to put a demand on the cores, the Mhz, vis-a-vis multiplier, will increase up to default to handle the demand...in order for 4 cores or 2 cores to all be engaged up to 80% or more, means the program has to be designed to engage all the cores simultaneously.
you can open "Task Manager" and click on the "Performance" tab, as you manipulate your program, to see how many cores are at work.
as to this forum, i think it is one of the best ones around!...WELCOME!:):up:
Firstly thanks for the reply. I did have it hard clocked through bios initially with my cpu going from 2Ghz to 4.2Ghz in one step then I started fiddling with gigabytes cpu intelligent accelerator feature which I think is great, because it overclocked gradually but was sadly percentage limited to around 20% even though real figures were around 25%. I managed around 3.7-3.8Ghz with that, which I didn't mind as it was a better way to use the computer from day to day.
I was perhaps thinking DES advanced would give me more loading before the core speed began to increase but that doesn't seem likely and that's why I thought about risking an F5 flash.
I am going to do some research to try and get my CAD program to utilise my cpu better, so thanks for the tip.
Does anyone know if it safe to use the updated F5 Bios dated 21/07/08?
Good question, I am wondering the same thing myself, if you go back a few pages I think the USA site has a recent one. Check carefully, I know I will. Also is everyone using Qflash or is there something better now, I know people have been complaing about @bios.
right now, with feedback from other users who flashed, i'd say YES!
Has anyone got update on there motherboards that they sent in to GB for repair?
Not sure what kind of update I should get but they sure take their sweet time. I can check the status at gigabyte site but all it says is "Open". They've kind of quit responding to my mails after I cornered them about the faulty bios. :p:
I'm heaps scared to update my Bios. I just started my holidays, and it would suck to brick my board and have a week of nothing to do
I had no troubles flashing with qflash until that release that they pulled.
Thanks for the replies!!
Is anyone dynamically overclocking and using DES advanced at the same time? I am curious to know if it actually affects core loading at all. Best of luck to those that rma'd, hope your up and running soon. Oh and if I was on holidays, I probably would flash, just in case you have a prob, you have time to try and do something, imagine spending every week night trying a rescue.
No , must admit didn't get round to that. :)Quote:
Is anyone dynamically overclocking and using DES advanced at the same time? I am curious to know if it actually affects core loading at all.
See things still seem muddled In la-la land
it's hard to fathom abit will ever be a real contender moving forward since their layoffs across the board...they might release some boards which they had in the pipeline but don't expect good bios support...i think they really sealed their fate in concrete...rumors are abound and once the momentum gets rolling, it all over except for the fat lady singing!:D
I find it a little disturbing and also a statement on the defensive posturing of people at abit, that 'AbitUK' lashed out with a flame at Bluetooth, owner of OCWB. Bluetooth is a great guy and very well connected. I'd trust him much quicker than 'AbitUK', he seems like yet another in a long line of abit yes men.
denial within the organization is very evident!...when my airline company was going down the tubes, i wanted to believe it was going to dig itself out of the hole...my wife could see it because she was set back from making that company work!...she was able to collect all the data and analyze it objectively...i was just to close to the inner core to believe it was going down the tubes!
Just got my hands on the F6a Bios
Hows this Motherboard and Watercooling? Any Waterblocks for the NB and also the any restrictions with Backplates for CPU waterblocks/heatsinks.
Im looking to use Gskill 4 GB DDR3-1600 @ 7-7-7-18 (I see OP has this kit) and my QX9650 clocked to round 4.2 or higher (I have this on my 780i right now)
Is a 450 FSB Ok on this board and does it work with 1800 mhz ram? I see alot of G skill's oc'd to 1800 with no problems at 7-7-7-18-1T (1.9 volts)
Just updated to F5 21/07 via Qflash. Worked fine.
Thanks for the feedback zoolio.
The F6a bios is available through the official gigabyte forum at tweektown. I just flashed the same bios as zoolio, worked fine. Will see if it clocks higher and give DES advanced a run whilst overclocking. All they need now is a better CIA2.
if you mean 450 FSB using a 9 multi that should be no problem.
i had GSkill DDR3-1600 memory and about the highest was around 173x speed...i didn't want to use over 2.0v for Vdimm...i think i tried 2.05 but it didn't allow me to go any higher so i retreated to max of 2.0v...probably my sticks were not creme of la creme!;)
i just looked around and i couldn't find it!
http://forums.tweaktown.com/f69/ga-x...-f5-yet-27229/ This tread contains a thread from one of the Gigabyte Tech Staff, who offers to email the F6a BIOS to you if you ask him. I have been emailed the BIOS.
Interesting, thanks. I mailed him.
Yes you get the same feeling here . must agree.Quote:
denial within the organization is very evident!...when my airline company was going down the tubes, i wanted to believe it was going to dig itself out of the hole...my wife could see it because she was set back from making that company work!...she was able to collect all the data and analyze it objectively...i was just to close to the inner core to believe it was going down the tubes!
Yes it was uncalled for. :up:Quote:
that 'AbitUK' lashed out with a flame at Bluetooth, owner of OCWB. Bluetooth is a great guy and very well connected. I'd trust him much quicker than 'AbitUK', he seems like yet another in a long line of abit yes men.
I haven't applied the latest beta bios yet. Going to wait for a bit more user feedback before I apply it.
Well zoolio I certainly don't mind being a guinea pig but I still have to wait for my board to come back from rma.
lonesome blues..HUH!:)