So si the Typhoon 3 fixed?

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Originally Posted by DarthBeavis

Spoke with Geno today. He said they have a small batch of the new parts in . . .he is tapping and assembling them to be sent out for those who have submitted an RMA

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That's good news!!!
I suppose international users like me need to wait for a bit longer.
I still have not gotten any reply e-mail on my RMA request.

I received one reply long ago, but nothing since.

I still have little faith but I'm hoping to be wrong. If I get a replacement, I guess I'll have to buy a new motherboard to replace the soggy one and get the machine running again. Been stuck on a laptop for over a while now waiting for different things.

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Originally Posted by meanmoe

I received one reply long ago, but nothing since.

I still have little faith but I'm hoping to be wrong. If I get a replacement, I guess I'll have to buy a new motherboard to replace the soggy one and get the machine running again. Been stuck on a laptop for over a while now waiting for different things.

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Ouch... got some parts soaked from the leak?

that´s good news DB thanks a lot

I´m from spain and it almost past 3 months since my RMA

working with my laptop to! because the T3 leak on my SSD Grrrrrrrr

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Originally Posted by strike

that´s good news DB thanks a lot

I´m from spain and it almost past 3 months since my RMA

working with my laptop to! because the T3 leak on my SSD Grrrrrrrr

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Wow, more leak damage story. Lucky I haven't even assembled my system.

I don't know if I should be happy or sad at the moment...

On one hand, the system has not been assembled and my current system is giving me troubles. I'm really starting to think my system will be outdated by the time it got assembled.

On the other hand, quite lucky that I read all the reported cracks and rechecked my T3 before assembly.

I live in the UK and have a cracked T3 waiting for exchange,
The problem I have is that primochill have left it for me to exchange it with the vendor I purchased it from.
But does Brian or BG know when they will be shipping these new T3's to the UK and how will we know they are the new design?
I have a 2nd T3 in my PC and I can already see cracks around the top mounting screws on the pump housing that were not there 2 weeks ago.
I have now taken that T3 out and am now left with playing the waiting game as primochill and BG are treating me and the vendor like mushrooms (kept in the dark and fed S**T).
The only saving grace I have at the moment is a recent re-release of planescape torment,a widescreen mod and recent mod fixes on my wife's laptop.

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Originally Posted by Barso

I live in the UK and have a cracked T3 waiting for exchange,
The problem I have is that primochill have left it for me to exchange it with the vendor I purchased it from.
But does Brian or BG know when they will be shipping these new T3's to the UK and how will we know they are the new design?
I have a 2nd T3 in my PC and I can already see cracks around the top mounting screws on the pump housing that were not there 2 weeks ago.
I have now taken that T3 out and am now left with playing the waiting game as primochill and BG are treating me and the vendor like mushrooms (kept in the dark and fed S**T).
The only saving grace I have at the moment is a recent re-release of planescape torment,a widescreen mod and recent mod fixes on my wife's laptop.

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Really? I bought mine from performance pcs in the US.

When I contacted them about the crack, they told me to take it up to primochill.

Logged the RMA request in Primochill website with some pics of the cracks, but no reply yet.

Hey guys, I took a break from WC endeavours and was in Japan for a few months...I havw been running my T3 nonstop since i bought it when it came out. My Pc has been running the entire time without being turned off even while I was gone. My T3 doesn't leak and has no cracks. I have been out of the loop, where are they leaking exactly? do they all leak in the same spots? I was pulling out my gtx 295 blocks this week and now I am scared to put that thing back in,LOL!!

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Originally Posted by BringerOdeath

Hey guys, I took a break from WC endeavours and was in Japan for a few months...I havw been running my T3 nonstop since i bought it when it came out. My Pc has been running the entire time without being turned off even while I was gone. My T3 doesn't leak and has no cracks. I have been out of the loop, where are they leaking exactly? do they all leak in the same spots? I was pulling out my gtx 295 blocks this week and now I am scared to put that thing back in,LOL!!

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The cracks are mostly around the screw locations.
ALL screw locations, including the ones we're supposed to secure the T3 to the case (sides), and the pump retention plate (back).

Check out the pic in the first page.

Oh Crap, mine never leaked, but there is a crack next to the left fill port just like in the first picture........damn......:(

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Originally Posted by BringerOdeath

Oh Crap, mine never leaked, but there is a crack next to the left fill port just like in the first picture........damn......:(

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Are you sure its a crack? Maybe just an imperfection from the moulds. Check if there is one on the other side too..

I have just checked my third T3 and saw the water level had dropped slightly.
I looked under the T3 and it has been leaking onto my NZXT sentry LX fan controller and then onto my 6Xspeed pioneer bluray player.
The best advice I can give anyone is to get it out of your PC until primochill can confirm when the new ones will be going out.
I have had both types of T3, the first one with the thick yellow band and the one that is in now is the T3 with no band and the allen key fixtures for the pump backplate.Both faulty.
Both leaking from the screw fixtures on the side.
I have not overtighened them and my D5 pump has been on 2 so very little vibration.
The bottom line is that they went cheap on the materials and we are now paying the price.
Way to go primochill.
I have emailed you and got no return

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Originally Posted by Barso

I have just checked my third T3 and saw the water level had dropped slightly.
I looked under the T3 and it has been leaking onto my NZXT sentry LX fan controller and then onto my 6Xspeed pioneer bluray player.
The best advice I can give anyone is to get it out of your PC until primochill can confirm when the new ones will be going out.
I have had both types of T3, the first one with the thick yellow band and the one that is in now is the T3 with no band and the allen key fixtures for the pump backplate.Both faulty.
Both leaking from the screw fixtures on the side.
I have not overtighened them and my D5 pump has been on 2 so very little vibration.
The bottom line is that they went cheap on the materials and we are now paying the price.
Way to go primochill.
I have emailed you and got no return

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I´m so sorry about your issue about this T3 stuff
hope the new T3 will solve all the problems

Atually, the crack on mine is only superficial. still no leaks anywhere or cracks by the mounting holes....I guess I was just lucky....What's the fail rate percentage on these?

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Originally Posted by BringerOdeath

What's the fail rate percentage on these?

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New math:

T3 + FR= %
%>= way too flippin' high (wtfh)
wtfh>= utterly unacceptable (u2)
u2 = T3

Someone tell Bono.

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Originally Posted by warriorpoet

New math:

T3 + FR= %
%>= way too flippin' high (wtfh)
wtfh>= utterly unacceptable (u2)
u2 = T3

Someone tell Bono.

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http://cruciality.files.wordpress.com/2009/02/bono.jpg

*Facepalm*

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Originally Posted by ButtSprinkles

http://cruciality.files.wordpress.com/2009/02/bono.jpg

*Facepalm*

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Looks like he missed, unfortunately...

Do they even know when they'll tell us more info? They've said nothing.

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Originally Posted by ButtSprinkles

http://cruciality.files.wordpress.com/2009/02/bono.jpg

*Facepalm*

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miGRAINE, mi GRA-A-A-AINE
Always pain before the res is torn!

Not a peep from Primochill so far.

Could anyone who got the new ABS version let us know.
We're dying to get any kind of update on this issue.

At the very least we want a confirmation that they are indeed working on the problem.

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Originally Posted by warriorpoet

miGRAINE, mi GRA-A-A-AINE
Always pain before the res is torn!

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ITS NOT A TUMOR... in our Govenator's voice.

I can understand your frustration washu.
I have also invested alot of time, patience and money in this product and ithas failed.
The very least primochill owes me is a return on my RMA email to them.
I know they are probably investing all of their time getting a revised T3 to market but at least answer your emails.
Being self employed myself I know how important customer service is, even in a recession where it is even more important.
Remember customers only come back when they have been looked after on their first visit.

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Originally Posted by Barso

I can understand your frustration washu.
I have also invested alot of time, patience and money in this product and ithas failed.
The very least primochill owes me is a return on my RMA email to them.
I know they are probably investing all of their time getting a revised T3 to market but at least answer your emails.
Being self employed myself I know how important customer service is, even in a recession where it is even more important.
Remember customers only come back when they have been looked after on their first visit.

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I agree with your frustrations about communication and am trying to get them to respond to your emails.

Thanks for the help DB much appreciated.
I am willing to be patient with Geno and Brian as innovation should always be supported.
I understand that at times fault slip through the net.

Please let me know when you guys are contacted back. I backed the T3 so I feel partly responsible for people having bought it (assuming anyone listens to my posts anyways). I will bust my tail to make sure they take care of you all.