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Old 10-23-2009, 11:53 PM   #251
strike
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nop
I tried looking dealers from europe but no luck

mine purchased from sidewinder and my plate is on way to spain

thanks Gabe
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Old 10-24-2009, 05:23 AM   #252
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The baseplate arrived - and Swiftech even included the allenkey needed





The is that I am invited to a big party that starts in 3 hours..... and tomorrow I will have a helluva hangover
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Old 10-24-2009, 08:28 AM   #253
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Looks good, could you roughly guess how much gap there is between the 2 there? if its above 5mm, 10mm etc.

my 45º compressions look similar in sizing to those 45 elbows so it should fit well.
I just got mine and put on 2 45s with BP 1/2 3/4 comp fittings. No problems here.
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Old 10-24-2009, 08:52 AM   #254
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maybe a generic 775 to 1156/1366 conversion bracket would be an idea?
That's what we would do anyways. But it doesn't change the nature of the problem (cost for small series) -

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@ gabe (and others): can i ask you a question? i need to know if i can put 2 compression fittings for my Tygoon 1/2ID 3/4OD, thanks for the answer

edit: i mean these or maybe better these

Yes you can.


chilledpc has the new back-plates? :p
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Old 10-25-2009, 09:53 PM   #255
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It's not always possible (Apogee drive for example will not be 1366/1156 compatible), but we are certainly concerned about this and always do our best to provide an upgrade path.

We weren't contemplating doing the GT either, but I am having second thoughts about this. The issue is that the cost of making small series, necessitates using laser cut technology, which would make the GT brackets quite expensive ($15 each).

Any user feed-back will be appreciated.

Thanks in advance.
What about waterjet, may be a bit cheaper than laser, and should give a nice result in the end. And you could cut all of your upgrades out of one sheet of stock. Not sure the laser cost run per hour though.
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Old 10-26-2009, 06:32 AM   #256
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I just got mine and put on 2 45s with BP 1/2 3/4 comp fittings. No problems here.
Cheers mate, just waiting on aussie stores to stock em!
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Old 10-26-2009, 11:20 AM   #257
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Hey Gabe,

I grabbed an XT last week, but after I opened it up, it seems to have some manufacturing defects. I contacted michelle, is she the right person for this issue?

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Old 10-26-2009, 11:21 AM   #258
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Hey Gabe,

I grabbed an XT last week, but after I opened it up, it seems to have some manufacturing defects. I contacted michelle, is she the right person for this issue?
From a thermal and hydraulic standpoint, these minor imperfections will not cause any measurable degradation whatsoever. We cannot even consider them cosmetic defects since they are hidden inside the block. We view this as an acceptable norm deviation, and they passed QC.

These do not qualify for RMA. However, as a customer service accommodation we are always willing to please the customer and replace the plate.
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Old 10-26-2009, 02:40 PM   #259
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i dunno 'bout you gabe, but dont want any loose copper pins in my pump for example...

if thats the kind of quality i can expect.. it looks like i'll be buying a heatkiller.
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Old 10-26-2009, 03:23 PM   #260
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Hmmm, have never seen things like that 0_0
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Old 10-26-2009, 03:27 PM   #261
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i dunno 'bout you gabe, but dont want any loose copper pins in my pump for example...

if thats the kind of quality i can expect.. it looks like i'll be buying a heatkiller.
+1 on that.
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Old 10-26-2009, 03:39 PM   #262
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i dunno 'bout you gabe, but dont want any loose copper pins in my pump for example...

if thats the kind of quality i can expect.. it looks like i'll be buying a heatkiller.
Oh, get a life, you're WAY overreacting.
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Old 10-26-2009, 03:45 PM   #263
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i dunno 'bout you gabe, but dont want any loose copper pins in my pump for example...
Of course not, and you wouldn't either. These are thoroughly inspected, and blown with a 120 PSI jet many times during the manufacturing process. if pins are loose, they will be ejected during cleaning.

Tha'st not "the quality you can expect either". That's a minor deviation from the "perfect" norm.

@waterflex: you couldn't have seen it anywhere. As far as I know, we are the only company in the world making a pin that small (0.25mm).

It's a real techical challenge to make these guys. We thrive to maintain a perfect score, but when there is a minor miss, QC people have the authority to allow it thru if they feel positive that it does not present a risk to the user.
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Old 10-26-2009, 03:48 PM   #264
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i dunno 'bout you gabe, but dont want any loose copper pins in my pump for example...

if thats the kind of quality i can expect.. it looks like i'll be buying a heatkiller.
I don't see any loose metal there, but as far as HK goes, have you ever seen a rep on these forums from HK?

At least Gabe comes onto the forums on a regular basis so you can bring issues like that up to him.
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Old 10-26-2009, 03:56 PM   #265
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I've been a swiftech user for many years, and this is the first time I've encountered something like this in one of their blocks. In any case, Michelle already contacted me about a replacement, so no big deal other than a little time lost completing my build.
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Old 10-26-2009, 04:24 PM   #266
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I don't see any loose metal there, but as far as HK goes, have you ever seen a rep on these forums from HK?

At least Gabe comes onto the forums on a regular basis so you can bring issues like that up to him.
Watercool has their own forum. I visit it from time to time. It's great.

Quote:
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@waterflex: you couldn't have seen it anywhere. As far as I know, we are the only company in the world making a pin that small (0.25mm).
one free internet for the first to guess this block. (see attachment)
Attached Images
 

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Old 10-26-2009, 04:34 PM   #267
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I've been a swiftech user for many years, and this is the first time I've encountered something like this in one of their blocks. In any case, Michelle already contacted me about a replacement, so no big deal other than a little time lost completing my build.
Yes, because over the years, we have been pushing the enveloppe. As I said above, these little guys (0.25mm pins) are a real technical challenge.

Another factor to consider is the fact that production always improves over time, as we improve our know-how.
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Old 10-26-2009, 04:35 PM   #268
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challenges are meant to be overcome, not to be used as an excuse.
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Old 10-26-2009, 05:07 PM   #269
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challenges are meant to be overcome, not to be used as an excuse.
you can interpret it as an excuse, I said it as an explanation. I also said above "Another factor to consider is the fact that production always improves over time, as we improve our know-how " which validates that point. In any given manufacturing process, there is a ramp-up stage.
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Old 10-26-2009, 05:18 PM   #270
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Im looking forward to seeing the risk decrease to the point where I'll be able to consider the XT a viable option, then.
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Old 10-26-2009, 06:33 PM   #271
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http://www.xspc.biz/photo/deltav3/2.jpg

seems to be a normal thing, look at all the messed up pins...

and ChielScape it's a Thermalright XWB-1

and they DON'T machine the block like swiftech does. they use plates of copper with notches cut in them stacked then soldered into place. though i'm not 100% sure it's soldered in place, i do know it is not machined the same way.
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Old 10-26-2009, 10:35 PM   #272
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Hey Gabe,

I grabbed an XT last week, but after I opened it up, it seems to have some manufacturing defects. I contacted michelle, is she the right person for this issue?

I'm a huge swiftech fan. Seriously, big fan, but I'd be pretty upset if I recieved that block.

When I bought my danger den torture rack, I was real excited. Everyone (that gets a sample to review) always raved about the quality. When I got mine, some of the holes were badly over drilled. It was pretty ridiculous to me and although it 'passed QC', I most likely will never do business with them again. Oh and I'm going to tell people about it.

This may seem overly harsh, but I guess that's the trade made in QC vs. Cost. I know it's a numbers game, but I expect 'as advertised'.

Really though, I'm a big swiftech fan. Don't send me a block like that though.
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Old 10-26-2009, 11:16 PM   #273
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crap, hope this quality thing is not a problem on a lot of blocks. i bought 3 bran new swiftech blocks, and all 3 have problems . i thought i was the only one and just got extremely unlucky, but does not seem like it.
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Old 10-28-2009, 12:41 PM   #274
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As of yesterday we started shipping all Apogee XT's with 1156 back plates. I will update the website asap.
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Ordered mine! Hopefully the baseplate has clean machining
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Old 10-28-2009, 01:00 PM   #275
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Mr gabe, is that Swiftech XT already launch the AM2+ mounting yet? I know there's some desperate AMD fan out there like to use this great WB including myself....
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