Asus Maximus Formula Socket Pins Broken

[BNDMOD]

Hi everyone... i just take of the box mine new brand asus maximus formula and when i put in my e8400 i have to make a little more press to to the hook of socket.... when i start my system it doesn't start :s only all light of motherboard till turn on....

I know that all other hardware is right... so i retire my cpu and i notice that same pin of socket are broken or twisted :s ... the problem is that i bought this mobo 2 month ago and like i didn't have any cpu to test it, i take it from the box and see if all bundle was complete, i don't retire the socket protector :s so i don't know if pin was broken from factory or what....

I think that i couldn't broke the pin putting cpu in good position :s so.. what i must to do :s any one could help me, and share a good picture.. of pins or something that i can use to see how to repair..... i don't know if store which sell it will be recognize it.. :s

Please if anyone could help me.. please .... thanks for all

[xytrius]

Wow, that's an expensive board, and I am sorry that it is damaged.

Since it does seem that you were given a defective board, can you just try to return/exchange it? It might help if you spoke to a manager.

Wikipedia has a picture of S775:
http://upload.wikimedia.org/wikipedi...Sockel_775.jpg

I think that it is going to be difficult to straighten bent pins, I would suggest you try the return/exchange.

[xMrBunglex]

Asus' customer service is pretty decent, at least in America. if worse comes to worst, you could probably get an RMA from them over the phone without any proof of purchase. when a motherboard design is less than three years old, it must be under warranty still and they should give you an RMA with no questions asked.

[BNDMOD]

I must wait to 3th of march to talk with people who sell it... i think that they're going to recognize it and change for another one or give me another model .....

I'm looking for a draw of pin... not socket... :d
jejeje i'll try to take a foto... with macro or using a loop(LUPA)

[adya]

no i dont think theyll replace the board since theres damage to the socket pins . on there website it says any damage to pins =no replacement.
if u tell them it came like that im 100% sure theyll say no proof no replacement.theyll say u damaged the pins.
i had a similiar problem with the same board actually .but the retailer i bought the board from actually damaged the pins whilst testing it. but asus said i still have to pay to have it repaired. it cost around $80 au to repair the pins but atleast they do it properly. thats about$100 usd i think not sure. id ring the retailer and send it in for repair via them.

[BNDMOD]

Dam.. :s here in argentina... a person say that it's posible to repair and more or less it's cost 15 dls.... i use a big zoom glass and i see that it has 2 pins broken :s they aren't there :s just not there :s

[VIctorj]

BND|MOD, you need to speak with someone on the 3dgames forums....i think there was someone that fixes mobos and stuff like that.
Habla con alguien en el foro de 3dg, tengo entendido que alguien arreglaba mothers y demas. Suerte.

Good luck.
Victor.

[rintamarotta]

Dam.. :s here in argentina... a person say that it's posible to repair and more or less it's cost 15 dls.... i use a big zoom glass and i see that it has 2 pins broken :s they aren't there :s just not there :s

Then if there are no pins, you can rma it and get new motherboard, just say them that you just did open mobo package and didnt even get to install cpu when you saw that there is broken pins.

[Nanometer]

Then if there are no pins, you can rma it and get new motherboard, just say them that you just did open mobo package and didnt even get to install cpu when you saw that there is broken pins.

The motherboards are packaged by a machine, who would believe that excuse? I don't think that would fly at all.

[ShArKo]

So you broke a new mother and never used?.......mi god.... You now BND MOD in the LGA socket theres only 1 way to put the CPU.....what happen? Try to send the mother to RMA, and just say: "you sold me a broken mother, give me another one"....

Che pero q onda? o sea tenes 1 sola manera de poner el micro man, q paso? no es dificil, tas al horno, encima nunca usaste el mother ? =S

[BNDMOD]

Yes... my friends.... i know that there is one way to put in the cpu... only one.. but.... when i put... by the only way... i had to make more presion to close the socket hook :s so i think there was when pins broken... i don't know why.... the mother is in buenos aires right now.... i only just wait to an answer and them i'll do the best to change it with RMA :d

Thanks for all..

By the way :p ? why do you speak in spanish :p jejeje.. just english jijiji for other way i talk to someone in "galeria Jardin" that repair broken pins and twisty too :d

[adya]

Yes... my friends.... i know that there is one way to put in the cpu... only one.. but.... when i put... by the only way... i had to make more presion to close the socket hook :s so i think there was when pins broken... i don't know why.... the mother is in buenos aires right now.... i only just wait to an answer and them i'll do the best to change it with RMA :d

Thanks for all..

By the way :p ? why do you speak in spanish :p jejeje.. just english jijiji for other way i talk to someone in "galeria Jardin" that repair broken pins and twisty too :d

hahaha there practising there spanish ?lol and they speak better spanish than i do whish is sad since im from chile origanally. but not many people speak spanish here in australia so ive forgotton a fair bit.
i hope u have luck with asus with this one. i hear there better in the usa than in china. i had to rma to china since its near aust. they saw the bent pins and said "NO WAY ,HOSAY" ! ! they said i can pay to have it repaired but it will take 6 months!! i just bought a dfi lanparty x38 instead . stuff that.
good luck though.

[BNDMOD]

Ohhh that so bad :s i don-t want to miss :s 350 dls that i payed it.. :s jejeje.. just to have 2 pins broken... :s yeah... jejeje... i only wait that RMA recognize it...

Jejeje muy poco español se lee en este foro :d jejeje.. y es normal que te vayas olvidando del español rodeado de australianos.. In English... jejeje here we can read litle spanish.... and it-s normal that you-re going to forgetting the Spanish languages.. there rounded of Australian...

[little_scrapper]

Just order another one, swap boards, return the broken one, just get your money back. Its kind of sneaky but if you did in fact receive a defect then I dont see a problem with getting what you paid for.

[BNDMOD]

Well .. i-m trying with RMA...

right now... i-m trying to turn=on other system but i don-t know what happend..... could maximus with broken pin damege my e8400+

[ATijbaroli]

Bad luck but very reckless from you.

[Zerocool65]

I can't just belieave what i'm reading for, you say that you press too hard the micro into the socket and broke one of the pins?, oh my god, you are an animal. like Sharko's Says, it is only one way to put it into the socket, and if it doesn't fit, there is a problem or you are trying bad.

[hersounds]

asus RMA SUCKS! they can't do anything with the same problem on my old striker extreme and you know that!.

dead the striker ave foxconn!

[okorn]

What a terrible mistake!

Poor Formula!

El micro anda?

[BNDMOD]

jajaja..... you don-t know.... jajaja..... i don-t make to much press.. only a bit more than ever....

not enauge to brake a pin.... cpu has only one way to put in... and i know it... i-m not an animal... i-m a person which know the only way to put a cpu... LGA775 just know it....

I-m crossing my finger... with RMA :d

[BNDMOD]

What a terrible mistake!

Poor Formula!

El micro anda?

hey understand this... the cpu.. has been putting by the only way.. it was put into the maximus fine.. not in a wrong way... understand that... i don-t know because.... the p5k that i have to test the cpu.. doesn-t work too :s i don-t know why.... jejeje just turn on.. and stak with all 2900xt-s light turn on :s