G.Skill Europe RMA policy & procedures

[JohnnyV]

After one of the 2 sticks died on me I returned them to the shop exactly 1 month ago. Still no new modules for me

Webshop is saying they send my modules together with other modules to Germany and theyr'e waiting for new sticks to be sent. Thank god I have replacing memory otherwise I would be really angry.

[Leeghoofd]

I contacted Gskill europe with my filled in RMA form ( to be found on the website ) They are (were ) based in your country !!!!
Believe me the webshop will have caused a delay as they waited for enough RMA's, stuff to send to... I got a reply 2 days later that they Gskill were sorry I had an issue with the ram and I got my RMA number... thing is and it's clearly stated on the packaging that YOU have to do the RMA for best efficiency AT YOUR COST ofcourse (shipping)... I got my new HZ kit after 2 weeks...

Same deal with monitors, printers etc... if you cannot swap it at your pc shop do it yaself... this is one reason I still prefer to have contact with the salesman at a shop and not only via webpages...

[|SiLA|]

when it'll be available again rma for europeans?

[|SiLA|]

bump

[GSKILL TECH]

i really don't know. i don't have any right to answer this question actually. but i will ask Taipei

[|SiLA|]

no news yet when it'll be available again rma gskill for europeans?

[|SiLA|]

no news yet?or someone i can ask to and get some answer since you can't give me(with no offense)

[SwIeRsZcZ]

Hello ! I am stayin in Europe and recently have sent my memory G.skill ddr3 pi black on RMA to Taipei (Taiwan) . I have already contacted with G.skill and my memory had been delivered succesfully and replacement will be send back this week . and here is my questions: Does anyone know if they send them back via UPS , FedeX or other courier ?? Thanx for info .

[|SiLA|]

Hello ! I am stayin in Europe and recently have sent my memory G.skill ddr3 pi black on RMA to Taipei (Taiwan) . I have already contacted with G.skill and my memory had been delivered succesfully and replacement will be send back this week . and here is my questions: Does anyone know if they send them back via UPS , FedeX or other courier ?? Thanx for info .

fedex(the local, our local is SDA) and you have to pay the custom which sucks badly

[Eeky NoX]

Yep true same for me here in the Comoro Islands in the Indian OCean (Mayotte depending from France Rep.)

I just burned a stick of Perfect Storm 2x2gb PC17066 C8 a couple of days ...after only 1month and a half being using them :/

The system (EVGA P55 FTW + i5 750) seems to run normal now without the broken stick.
But being using the GSkill Cooler and never have set the vDimm over the specs (1,65v)
I'm worried about this issue and wanna know if that can come from a bad serie or else oO

Thank you
EeKy NoX

[Hampti]

Hello. I've here a Kit of the good old F1-3200BWU2-1GBGH 512MB with UTT-BH5 and no chance to get them run on different boards so they have a defect. So my question: The BH-5 would be not produced today so which Rams do i get instead of them?

[GSKILL TECH]

This would most likely be the replacement

F1-3200PHU1-1GBZX

Thank you
GSKILL TECH

[Hampti]

One Set? Or only one Dimm?

[GSKILL TECH]

That is a single DIMM kit.

Thank you
GSKILL TECH

[|SiLA|]

there's still no Europe support for GSkill defective products?Now I have 4(four) bad kits

[GSKILL TECH]

You can send it to our Taiwan office, turn around time is fairly quick.

Thank you
GSKILL TECH