After previously failing to address the real issues being faced by owners of its premium priced laptops, Apple has finally admitted that modern MacBook laptops suffer from tricky and sticky keyboard issues. Due to the design of the butterfly key mechanism, heralded as an enhancement at launch, it seems to be much more susceptible to dirt ingress and therefore malfunction compared to more traditional scissor mechanism keys.
HEXUS reported on the introduction of the first MacBook's with the butterfly switch design way back in March 2015. The switches debuted on the thin and light MacBook, which Apple claimed "reinvents the notebook," otherwise notable for including just a single physical I/O port (USB Type-C) which doubled as the charging port. Apple told the MacBook launch attendees that the butterfly switch mechanism helped it slim down the keyboard component of the laptop by 34 per cent.
As indicated in the intro the butterfly switches have in the last three years, as they have been introduced in a growing roster of new laptops (at least 9 models), earned a reputation for poor reliability. For keys that were described as providing greater precision and four times greater stability, this can only be described as a failure.
In June Apple issued a support article with instructions about how to clean its laptops fitted with the butterfly keyswitches. The task involved rotating and angling your MacBook while blasting compressed air into the keyboard at various angles. If the home remedy didn't work Apple advised afflicted users to visit an Apple Store and seek help. However, reports claim such trivial sounding repairs on machines out of warranty could cost in excess of US$700.
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