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Thread: [News] Been There, Done That: HP New Firmware Update Locks Non-Original Ink Cartridge

  1. #1
    Join XS BOINC Team StyM's Avatar
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    [News] Been There, Done That: HP New Firmware Update Locks Non-Original Ink Cartridge

    https://www.techpowerup.com/237048/b...ink-cartridges

    H has gone and done it once again: they've re-issued a firmware update that locks printing for users who make use of non-original HP ink cartridges. This move by the company isn't new; in September 2016, they did just that, through a seemingly dormant "time bomb" implemented in new printers' firmware that stopped their operation should a non-original ink cartridge be detected. Businesses who were looking to save some money on expendables that are usually more expensive than liquid gold and who had started using non-original ink cartridges for their printers saw their activities on hold - and that likely costed them more than original cartridges ever would.

    Later on, in October 2016, and facing considerable backlash due to its actions, HP reversed the built-in firmware lock with a software update that forced users to look up the appropriate software manually on HP's website and then install it on their printers. Original cartridge authentication is done through an original HP security chip, which is checked against security systems embedded on the printer so as to confirm the cartridge's authenticity. The company itself admitted that "A cloned product with an original HP security chip will work," and that "HP's dynamic security recognizes refilled and remanufactured supplies that contain the original HP security chip." HP apologized, at the time, for what it called "miscommunication" on their part. Their apology, however, has been thrown at the weeds by now; we here at TPU did say that users should "(...) remain wary of any eventual future update that might break non-original cartridge compatibility - again."

  2. #2
    Xtremely High Voltage Sparky's Avatar
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    I can see having it throw an alert when you put the cartridge in, stating hey this isn't an HP cartridge and print quality may be inferior, blah blah...but let me print!

    I swore off HP printers a long time ago though.
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