Cauthon says he tried to reset the TV to factory settings, but the reset procedure available online didn't work. When the software engineer contacted LG, the company told him to visit one of their service centers, where one of its employees could reset his TV.
This angered Cauthon because factory reset procedures shouldn't be secret, but also because the service center visit implied a $340 bill. The ransomware asked Cauthon to pay $500 to unlock his TV.
As one commenter on Twitter pointed out, it would be cheaper to buy a new TV. "Avoid these 'smart tvs' like the plague," Cauthon added following his discussion with LG.
Halfway the movie a fake FBI warning popped up stating, ?Suspicious files have been found and your attendance of the forbidden
ographic sites has been fixed. For this reason your device has been locked. Information on your location and snapshots containing your face have been uploaded the on the FBI Cybercrime Department Datacenter.?
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