Originally Posted by
Weedsqueezer
OK guys, I am troubleshooting this DOA Supermicro Superserver 7037A-I purchased 45 days ago. The motherboard is a Supermicro X9DAI. this will by my second of these systems now, spec?d the same.
Xeon e5-2696v2 x2
W7000 Firepro
Wintec memory 32GB 4x8gb sticks server series 3RSH160011R5H-16gk
My First built system is running fine.
This new one is not posting. I have no Video. I?ve swapped all parts between the 2 machines. Memory, videocard, and cpu?s all check out on my other X9DAI. I even bought a e5-2603 to insure it wasn?t an old bios.
I contacted Supermicro directly today to troubleshoot my errors. With the entire machine re-assembled I started it for him so he could hear the post beeps. There were 3 quick beeps right away..(power, usb and ps2) confirmed by the tech. Then a series of 5 beeps WITHOUT the long beep that would indicate memory issues. The supermicro rep then said ok that is not memory. 5 beeps is a video or USB issue. This I found in supermicro?s manual. I then removed the memory and powered it back up for him. It made the first 3 beeps like before then went immediately to 5 beeps and a long. This indicates no memory as it should have. He then asked what kind of RAM I was using and when I said wintec server series, to his immediate reply came, your problem is RAM. We don?t test that RAM so that is the problem.
I then passively argued that not 3 feet from this machine is a twin to it working just fine even when I swap all the parts into the other case. I tried to meet logic with him by making the assumption that the RAM works in the other machine, it should work in this one. He started talking about programming and SPD. I then tried to point out the beeps from the prior test that had indicated this not be a RAM problem. He said it doesn?t matter its in the programming and wintec was cheap ram that was a wildcard in their programming and that the problem MUST be the RAM. He did rule out the CPU and bios by saying anything shipped recently has new enough bios to support E5-26xxv2?s.
My ameatur diagnosis, going off of nothing but ?swaptronics? and deductive reasoning, is there must be a problem with the board. Both w7000?s work fine in the other machine. ALL 8 sticks of my wintec RAM work and pass post in the other machine. 4 CPU?s boot in the other machine. The only thing I haven?t yet tried is swapping the boards into the other chassis as if there were a PSU problem.
SO here I am with a rather expensive server that supermicro will not support because I have RAM that meets the design specs but hasn?t been tested by them.
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