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Thread: MegaRaid change Un-Certified Hard Disk Drives attribute

  1. #1
    Registered User
    Join Date
    Aug 2013
    Posts
    2

    MegaRaid change Un-Certified Hard Disk Drives attribute

    After digging around on forums trying to find a solution, I finally came across XS and quickly realized this is not the average forum.

    So I have a Fujitsu SAS Raid 5/6 LSI controller as shipped with a Primergy TX-200 S5. I have installed some NetApp OEM'd as Seagate ST3600057SS. I have flashed these to Seagate firmware with no issues. My problem is with creating a RAID+1 config the controller disables the drives and marks them bad each time it attempts to initialize them. So i assume my problem is with them being an un-certified disk per Fujitsu LDDB (whatever its called).

    So how can I determine the LSI chipset/model and/or change the un-certified attribute to allow?
    Also I may need to validate that this is indeed the problem as I have not witnessed any error messages. I'm simply going off experience in uncharted territory.


    /opt/lsi/MegaCLI # ./MegaCli -AdpAllInfo -a0

    Adapter #0

    ================================================== ============================
    Versions
    ================
    Product Name : RAID 5/6 SAS based on LSI MegaRAID
    Serial No :
    FW Package Build: 11.0.1-0051

    Mfg. Data
    ================
    Mfg. Date : 00/00/00
    Rework Date : 00/00/00
    Revision No :
    Battery FRU : N/A

    Image Versions in Flash:
    ================
    FW Version : 1.40.352-2004
    BIOS Version : 2.07.00
    WebBIOS Version : 2.2-22-e_15-Rel
    Preboot CLI Version: 01.40-010:#%00008
    Boot Block Version : 1.00.00.01-0012

    Pending Images in Flash
    ================
    None

    PCI Info
    ================
    Controller Id : 0000
    Vendor Id : 1000
    Device Id : 0060
    SubVendorId : 1734
    SubDeviceId : 10f9

    Host Interface : PCIE

    Link Speed : 0
    Number of Frontend Port: 0
    Device Interface : PCIE

    Number of Backend Port: 8
    Port : Address
    0 5000c500176fcb31
    1 5000c500176f79e5
    2 5000c500241b7e8d
    3 5000c500284227b1
    4 0000000000000000
    5 0000000000000000
    6 0000000000000000
    7 0000000000000000

    HW Configuration
    ================
    SAS Address : 5003005700aed2c0
    BBU : Present
    Alarm : Present
    NVRAM : Present
    Serial Debugger : Present
    Memory : Present
    Flash : Present
    Memory Size : 256MB
    TPM : Absent
    On board Expander: Absent
    Upgrade Key : Absent
    Temperature sensor for ROC : Absent
    Temperature sensor for controller : Absent


    Settings
    ================
    Current Time : 4:57:28 8/23, 2013
    Predictive Fail Poll Interval : 300sec
    Interrupt Throttle Active Count : 16
    Interrupt Throttle Completion : 50us
    Rebuild Rate : 30%
    PR Rate : 20%
    BGI Rate : 30%
    Check Consistency Rate : 30%
    Reconstruction Rate : 30%
    Cache Flush Interval : 4s
    Max Drives to Spinup at One Time : 2
    Delay Among Spinup Groups : 6s
    Physical Drive Coercion Mode : Disabled
    Cluster Mode : Disabled
    Alarm : Disabled
    Auto Rebuild : Enabled
    Battery Warning : Enabled
    Ecc Bucket Size : 15
    Ecc Bucket Leak Rate : 1440 Minutes
    Restore HotSpare on Insertion : Enabled
    Expose Enclosure Devices : Disabled
    Maintain PD Fail History : Enabled
    Host Request Reordering : Enabled
    Auto Detect BackPlane Enabled : SGPIO/i2c SEP
    Load Balance Mode : Auto
    Use FDE Only : No
    Security Key Assigned : No
    Security Key Failed : No
    Security Key Not Backedup : No
    Default LD PowerSave Policy : Controller Defined
    Maximum number of direct attached drives to spin up in 1 min : 0
    Auto Enhanced Import : No
    Any Offline VD Cache Preserved : No
    Allow Boot with Preserved Cache : No
    Disable Online Controller Reset : No
    PFK in NVRAM : No
    Use disk activity for locate : No
    POST delay : 1 seconds
    BIOS Error Handling : Pause on Errors
    Current Boot Mode :Normal
    Capabilities
    ================
    RAID Level Supported : RAID0, RAID1, RAID5, RAID6, RAID00, RAID10, RAID50, RAID60, PRL 11, PRL 11 with spanning, SRL 3 supported, PRL11-RLQ0 DDF layout with no span, PRL11-RLQ0 DDF layout with span
    Supported Drives : SAS, SATA

    Allowed Mixing:

    Mix in Enclosure Allowed

    Status
    ================
    ECC Bucket Count : 0

    Limitations
    ================
    Max Arms Per VD : 32
    Max Spans Per VD : 8
    Max Arrays : 128
    Max Number of VDs : 64
    Max Parallel Commands : 1008
    Max SGE Count : 80
    Max Data Transfer Size : 8192 sectors
    Max Strips PerIO : 42
    Max LD per array : 16
    Min Strip Size : 8 KB
    Max Strip Size : 1.0 MB
    Max Configurable CacheCade Size: 0 GB
    Current Size of CacheCade : 0 GB
    Current Size of FW Cache : 0 MB

    Device Present
    ================
    Virtual Drives : 2
    Degraded : 0
    Offline : 0
    Physical Devices : 5
    Disks : 4
    Critical Disks : 0
    Failed Disks : 0

    Supported Adapter Operations
    ================
    Rebuild Rate : Yes
    CC Rate : Yes
    BGI Rate : Yes
    Reconstruct Rate : Yes
    Patrol Read Rate : Yes
    Alarm Control : Yes
    Cluster Support : No
    BBU : Yes
    Spanning : Yes
    Dedicated Hot Spare : Yes
    Revertible Hot Spares : Yes
    Foreign Config Import : Yes
    Self Diagnostic : Yes
    Allow Mixed Redundancy on Array : No
    Global Hot Spares : Yes
    Deny SCSI Passthrough : No
    Deny SMP Passthrough : No
    Deny STP Passthrough : No
    Support Security : No
    Snapshot Enabled : No
    Support the OCE without adding drives : No
    Support PFK : No
    Support PI : No
    Support Boot Time PFK Change : No
    Disable Online PFK Change : No
    Support Shield State : No
    Block SSD Write Disk Cache Change: No
    Support Data LD on SSC Array : No

    Supported VD Operations
    ================
    Read Policy : Yes
    Write Policy : Yes
    IO Policy : Yes
    Access Policy : Yes
    Disk Cache Policy : Yes
    Reconstruction : Yes
    Deny Locate : No
    Deny CC : No
    Allow Ctrl Encryption: No
    Enable LDBBM : No
    Support Breakmirror : No
    Power Savings : No

    Supported PD Operations
    ================
    Force Online : Yes
    Force Offline : Yes
    Force Rebuild : Yes
    Deny Force Failed : No
    Deny Force Good/Bad : No
    Deny Missing Replace : No
    Deny Clear : No
    Deny Locate : No
    Support Temperature : No
    Disable Copyback : No
    Enable JBOD : No
    Enable Copyback on SMART : No
    Enable Copyback to SSD on SMART Error : Yes
    Enable SSD Patrol Read : No
    PR Correct Unconfigured Areas : Yes
    Enable Spin Down of UnConfigured Drives : No
    Disable Spin Down of hot spares : No
    Spin Down time : 0
    T10 Power State : No
    Error Counters
    ================
    Memory Correctable Errors : 0
    Memory Uncorrectable Errors : 0

    Cluster Information
    ================
    Cluster Permitted : No
    Cluster Active : No

    Default Settings
    ================
    Phy Polarity : 0
    Phy PolaritySplit : 0
    Background Rate : 30
    Strip Size : 64kB
    Flush Time : 4 seconds
    Write Policy : WT
    Read Policy : None
    Cache When BBU Bad : Disabled
    Cached IO : No
    SMART Mode : Mode 6
    Alarm Disable : No
    Coercion Mode : None
    ZCR Config : Unknown
    Dirty LED Shows Drive Activity : No
    BIOS Continue on Error : 1
    Spin Down Mode : None
    Allowed Device Type : SAS/SATA Mix
    Allow Mix in Enclosure : Yes
    Allow HDD SAS/SATA Mix in VD : No
    Allow SSD SAS/SATA Mix in VD : No
    Allow HDD/SSD Mix in VD : No
    Allow SATA in Cluster : No
    Max Chained Enclosures : 3
    Disable Ctrl-R : Yes
    Enable Web BIOS : Yes
    Direct PD Mapping : No
    BIOS Enumerate VDs : Yes
    Restore Hot Spare on Insertion : Yes
    Expose Enclosure Devices : No
    Maintain PD Fail History : Yes
    Disable Puncturing : No
    Zero Based Enclosure Enumeration : No
    PreBoot CLI Enabled : Yes
    LED Show Drive Activity : Yes
    Cluster Disable : Yes
    SAS Disable : No
    Auto Detect BackPlane Enable : SGPIO/i2c SEP
    Use FDE Only : No
    Enable Led Header : No
    Delay during POST : 0
    EnableCrashDump : No
    Disable Online Controller Reset : No
    EnableLDBBM : No
    Un-Certified Hard Disk Drives : Block
    Treat Single span R1E as R10 : No
    Max LD per array : 16
    Power Saving option : All power saving options are enabled
    Default spin down time in minutes: 0
    Enable JBOD : No
    Time taken to detect CME : 60s

  2. #2
    Xtreme Member
    Join Date
    Nov 2011
    Posts
    124
    MegaRAID SAS 8880EM2
    ASUS P8Z77 WS
    Intel Core i5-3470T
    16GB 1333Mhz RAM
    PNY GeForce GTX470
    LSI 9266-8i CacheCade pro v2.0/fastpath
    IBM ServeRAID M5016
    IBM ServeRAID M1015 LSI SAS Controller (IR mode)
    4x 60GB OCZ Solid 3 SSDs
    6x Hitachi 2TB 7k2000 HDs

  3. #3
    Xtreme Member
    Join Date
    Nov 2011
    Posts
    124
    Newer FW over at Intel should work on Fujitsu controller
    https://downloadcenter.intel.com/Det...dType=Firmware
    ASUS P8Z77 WS
    Intel Core i5-3470T
    16GB 1333Mhz RAM
    PNY GeForce GTX470
    LSI 9266-8i CacheCade pro v2.0/fastpath
    IBM ServeRAID M5016
    IBM ServeRAID M1015 LSI SAS Controller (IR mode)
    4x 60GB OCZ Solid 3 SSDs
    6x Hitachi 2TB 7k2000 HDs

  4. #4
    Registered User
    Join Date
    Aug 2013
    Posts
    2

    Firmware changed to IBM still NOGO

    Changed firmware but still fails when initializing drives. Drives have been re-flashed from NetApp are are OEM ST3600057SS running Seagate firmware 008
    I assume they are being blocked by the controller due to "Un-Certified Hard Disk Drives : Block" setting. Is their a way to change this setting or the accepted drives?

    It's possible that one or both of the drives I'm trying are bad, will attempt to isolate possible bad drive with several others in my spare.


    seqNum: 0x00000692
    Time: Wed Aug 28 01:42:29 2013

    Code: 0x00000072
    Class: 0
    Locale: 0x02
    Event Description: State change on PD 06(e0xfc/s2) from ONLINE(18) to FAILED(11)
    Event Data:
    ===========
    Device ID: 6
    Enclosure Index: 252
    Slot Number: 2
    Previous state: 24
    New state: 17


    Raw Size: 547.078 GB [0x446286ae Sectors]
    Non Coerced Size: 546.578 GB [0x445286ae Sectors]
    Coerced Size: 546.562 GB [0x44520000 Sectors]
    Sector Size: 0
    Firmware state: Unconfigured(good), Spun Up
    Device Firmware Level: 0008
    Shield Counter: 0
    Successful diagnostics completion on : N/A
    SAS Address(0): 0x5000c500241b7e8d
    SAS Address(1): 0x0
    Connected Port Number: 3(path0)
    Inquiry Data: SEAGATE ST3600057SS 00083SL19H7E
    FDE Capable: Not Capable
    FDE Enable: Disable
    Secured: Unsecured
    Locked: Unlocked
    Needs EKM Attention: No
    Foreign State: None
    Device Speed: 6.0Gb/s
    Link Speed: 3.0Gb/s
    Media Type: Hard Disk Device
    Drive Temperature :39C (102.20 F)
    PI Eligibility: No
    Drive is formatted for PI information: No
    PI: No PI
    Port-0 :
    Port status: Active
    Port's Linkspeed: 3.0Gb/s
    Port-1 :
    Port status: Active
    Port's Linkspeed: Unknown
    Drive has flagged a S.M.A.R.T alert : No

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