ASUS Z87 Motherboards - Overview, Guides and Official Support

[audiofreak]

With the latest BIOS for Z87PRO the board still does not boot if a smart card is inserted in a USB smart card reader.

I reported it here for version 1007 when the board came out in June 2013, I reported to tech support as well, but they closed the case without explanation. ASUS tech support sucks, and this is the last mainboard I have bought from them and I will never recommend any other ASUS product to anyone I know because of this.

Thank you and have a nice day.

[Praz]

With the latest BIOS for Z87PRO the board still does not boot if a smart card is inserted in a USB smart card reader.

I reported it here for version 1007 when the board came out in June 2013, I reported to tech support as well, but they closed the case without explanation. ASUS tech support sucks, and this is the last mainboard I have bought from them and I will never recommend any other ASUS product to anyone I know because of this.

Thank you and have a nice day.

Hello

This type of issue requires one on one support between you and an ASUS tech acting as a go between to the engineers. Raja is the only ASUS employee offering tech support in this thread and his responsibility is for North America only. You need to contact ASUS support for your location.

[munim]

Does anyone know why my voltage is sticky? Here's what's happening:

Latest Bios for my Maximus Impact.

Started from default settings then did the following:

CSM support off, Fast boot enabled, Rapid Start enabled, CPU Fan set to Ignore.

Multi Core enhancement Off, Sync All Cores at 45x, turn off EIST and disable C States, set vcore to 1.258XX or sometthing, Ring min and max set to 36x, ring voltage is on Auto.

Here's the problem, my vcore does not get set to whatever I set it to in the Bios, depending on how low or high I go, it jumps from 1.248 to 1.264, to 1.280, to 1.296. So if I set it somewhere in between, it will simply go to one of these Vcores depending on what my chosen number is closest to. This is reflected in the BIOS and within Windows.

Is this normal operation for Z87 or Haswell?

[audiofreak]

Hello

This type of issue requires one on one support between you and an ASUS tech acting as a go between to the engineers. Raja is the only ASUS employee offering tech support in this thread and his responsibility is for North America only. You need to contact ASUS support for your location.

I have been told that already and I understand the logic behind it.

However, as I said before, I have already created a support ticket on the website once and it has been closed without explanation. Just because I have nothing better to do than to beta-test ASUS products for free instead of using them as intended, I have submitted an issue again, this time using "Contact Us" form for my location (which is the same as the one I used before, except it shows in different language).

Here is the full issue report:

Name: <censored>
Email: <censored>
Country: Serbia

Product
S/N: 130410774303626
Type: Motherboard
Model: Z87-PRO
Purchase date: 2013/06/04
HW Version: 1.0
BIOS Version: 1707

GPU
ASUS
Asus GTX680-2GD5
NVIDIA GTX 680 (GK104)
335.23 WHQL

CPU
Intel Corporation
Core-i7 4770K
3500 MHz

RAM
Kingston
Kingston HyperX KHX1600C9D3/8GX
16GB

OS
Windows 7/64-bit

Problem description
When Gemalto IDBridge CT30 (formerly known as PC USB TR) USB smart card reader (https://www.gemalto.com/products/pc_...rs/#PC_USB-TR0) is plugged into any USB port, and Gemalto IDPrime .NET 510 smart card (http://www.simagine.axalto.com/products/dotnet_card/) is inserted into the reader, the PC hangs at boot displaying blank screen and it does not proceed with boot until the smart card is removed from the reader. This is a BIOS bug present since the first version of the BIOS with which the motherboard was shipped. Please fix.

And here is the request ID I received when submitting:

Thank you for supporting and using ASUS products.
Your mail request ID is WTM20140512211819488

EDIT:

Here is the message (translated from Serbian) which I received via email:

Dear Sir,

mail is forwarded to the development department.

I hope that the correction will be implemented in one of the upcoming BIOS versions.

Sincerely

ASUS West Balkans - Service Department

And here is an ASUS case ID which was assigned:

ASUS CASEID=RWTM20140512211819488-934

Let's see how far I get this time.

[chispy]

Awsome news for the guys with Asus Z87 motherboards , Devil's canyon and the new Pentium anniversary edition unlocked edition CPUs are already supported by Asus motherboards. Thank you so much Asus

Asus MVIE Bios 1504 download link - http://www.asus.com/Motherboards/MAX...Desk_Download/

[FlanK3r]

nice

[chispy]

MAXIMUS VI GENE Bios 1504 download link - http://www.asus.com/Motherboards/MAX...Desk_Download/

[Buggalugs]

Hi, having a problem with my Asus Z87 deluxe/4770K system, graphics is Asus 290X. After watching a few short youtube videos, I open a new video and the screen is black, but the sounds still works and I can use the rest of the system. Only the player screen is black not the whole screen. The only way to fix is to reboot the system, then it works for a while then same thing happens.

There is also another symptom of same issue if the system is put to sleep sometimes I get a blackscreen on wake but I still have audio.

I have tried reinstalling windows from scratch, I have also tried different graphics cards but same problem.

[Raja@ASUS]

SOmething like that is down to:

1) Instability - memory or CPU.

2) Driver issue.

-Raja

[Buggalugs]

Hi Raja,

It seems you are fairly accurate. I did some further testing and it looks like a memory problem, It works OK at stock settings but This Z87 platform is very flaky with any kind of overclocking. Oh well I might have to try devils canyon.

[Shiranui Gen-An]

Just playing with my L331C501 chip on Asus M6F and Team 2666C11 double-sided MFR.

[Frankenstien]

@ Raja ...

After searching this thread, the last instance found for 'ASUS Mini Bar', regarding permanent startup loading disabling, was that it was perhaps going to be patched

Is there any patch yet, or, any other workaround ... I only want to prevent the ASUS Mini Bar from re-loading on startup as an enabled feature / widget ... not the entire ASUS AI Suite III / 3 ...

FYI - I am using the Z87-A and have not installed any ASUS updates of any kind ... the PC builder did not load the ASUS s/w prior to delivery last June and I have only done that myself recently ... from the original, supplied DVD-ROM.

My 30JUN14 inquiry with ASUS T.S. on what updates I should be pursuing (in addition to what EZ Update now offers, attached as a JPG) has gone unanswered ... so far.

Thanks

[idahosurge]

Raja,

Do you know why the read and copy scores on the M6E are much faster with the same ram sticks at the same clock and ram timings than on the STZ87? Even though on the M6E the ram was running at 9-11-11-31-2T and on the Sabertooth it was running at 9-11-11-31-1T. Both were running at a clock of 39/39.

Any ideas in getting the read and copy scores up to what they were on the M6E would be appreciated. I have seen people with the Sabertooth Z87 with the same ram post scores that are the same that I got on the M6E. I never could get a stable overclock on the M6E so I returned it and got the STZ87. Also I have had two STZ87 motherboards and both had the same read and copy scores.

M6E


STZ87


Running the same ram on the STZ87 at a clock of 47/44 did not even change the read and copy scores, but the latency did improve.

[TaPaKaH]

As far as I can't see, Maximus VI Impact doesn't have the BIOS Flashback option.
Is there any other way to force the board to flash the BIOS without it actually booting?

[Frankenstien]

@ Raja ... bump of this post

Thanks, FFF

[Praz]

As far as I can't see, Maximus VI Impact doesn't have the BIOS Flashback option.
Is there any other way to force the board to flash the BIOS without it actually booting?

Hello

Sure it does (ROG Connect port). The needed info can be found in the motherboard manual.

[FlanK3r]

older R11.5 benching at M6E:



ready to start






This is it!