New Coolgate radiator tubes full of solder. Any Suggestions?

[CrazyNutz]

I just received my Coolgate Ultimate heat Exchanger. When I removed the bottom plugs to inspect the internals I found something troubling.
From the tubes that were visible I found 4 that were completely capped off with solder.

Here's a pic. I could only get a good shot of the tube directly under the fitting. But as you can see it is completely blocked.


Any thoughts?
Thanks

[Sparky]

RMA, no question. I wouldn't mess with it at all.

[Martinm210]

Who knows how far that goes into the tube, I would RMA as well. First I have seen that.

Someone was a soldering over achiever...

[CrazyNutz]

Someone was a soldering over achiever...

Hah! No kidding, it's like there was a big sale on solder that week.

RMA it is. I'm quite a bit disappointed with this rad because it was pretty expensive, and I did not expect to see this sort of QC problem.
In addition to this problem I have observed other soldering flaws that lead me to think it will eventually leak at certain seams.

Well hopefully this is just an isolated case. Thanks

[frank anderson]

wow... as the above posters mentioned, RMA it..

I'm more surprised how that manage to leave the factory floor...

[k.3nny]

To be honest? i think they did it on purpose

Otherwise the liquid wil focus only on the direct 4 ports there, when that hole is used as IN no it needs to find a way, tru the rad *just my 2 cents

[CrazyNutz]

I'm more surprised how that manage to leave the factory floor...

Yes I agree. There should have been some QC inspection before the tanks get put on.

To be honest? i think they did it on purpose

Otherwise the liquid wil focus only on the direct 4 ports there, when that hole is used as IN no it needs to find a way, tru the rad *just my 2 cents

I'm pretty sure that it was not an engineering effort. One dead give away is the opposing port does not have blocked tubes, also it's not just the one tube blocked, it's four.

[k.3nny]

With your paint picture i would confirm my story :P

The watter will be forced to the other pipes, if those four where open it would met the rest of the rad is just a watertank.

Maybe my wierd thinking, but if you think further than the logic.

haha *just rambling

[CrazyNutz]

Hah! I think your logic might be a little off on this one, however I have contacted Coolgate and I'm waiting for the official word on the subject.

Dear Brad,

thank you for your email, which we forwarded to our technician in factory, we will come back to you with an answer ASAP.
Sorry for causing problem due to our products.

Merry Xmas!

Best Regards,
James Li
Coolgate Support

[k.3nny]

Atleast they got a good and quick customer support :P

[B NEGATIVE]

Looks like the solder jig wasnt level or the core wasnt in level when they soldered it,cant see them turning down a RMA for that.
You could try a blow torch or iron on the openings,it may just be a cap...not one to be used until its fixed,the stagnant water in those tubes will be a hot bed of potential corrosion.

[CrazyNutz]

Atleast they got a good and quick customer support :P

Yep gotta give em props for that

You could try a blow torch or iron on the openings,it may just be a cap...not one to be used until its fixed,the stagnant water in those tubes will be a hot bed of potential corrosion.

I do have a micro torch that would easily reach, and the thought did cross my mind. However like Martin said who knows how far the solder goes down the tube.

[zanzabar]

I do have a micro torch that would easily reach, and the thought did cross my mind. However like Martin said who knows how far the solder goes down the tube.

maybe a stupid question, but wouldent heating that have a chance to mess up the solder that needs to around the tubes there to seal it.

[CrazyNutz]

maybe a stupid question, but wouldent heating that have a chance to mess up the solder that needs to around the tubes there to seal it.

It could perhaps. I've modded rads before but I'm not going to attempt a repair on this one given its such a tight spot.