What Can thermaltake Do For You?

[[XC] Oj101]

I do build systems/overclock btw

here I am

//looks at your team

Yeah, you may as well be a Mac user

What I want: Lian Li
What I can afford: Not Lian Li
What I hate due to bad experience with PSUs, CCFLs, fans, cooling...: Thermaltake
What would make me love them long time: Lian Li styling at an affordable price

PLEEEEASE!

[Tt Enthusiasts]

//looks at your team

Yeah, you may as well be a Mac user

Nothing like a lil rivalry to get this thread moving :p

how is it back there btw??

have fun guys, were collecting the feedback to see what we can implement to get you guys something that you will like.

[zalbard]

Have a look at what Corsair is doing with their cases.
Not full alu = affordable. But very stylish. No plastic/shiny/glowing/screaming parts.
Using brushed alu front and/or top and side panels is a good idea, though. They look fantastic.

[Gomnadz]

Hello, glad your on here getting input from everyone.

I actually like your Armor + case very much mainly because it is 90% aluminum, it's big and very lite compare to other steel case's of the same size. The only thing I do not like are 2 little things. Well, the first one I consider a big mistake on who ever design the front filters. In order to clean the bottom 3 or 4 filters, you have take the whole front plastic piece off to be able to clean it real good, unlike where the rest of the filters or like the original Armor case (which I also have) you can just pop them all right off to get them nice and clean in like 5 minutes. I have a 3x120 rad in the front inside so I can not get to it or clean it from the inside. The second one isn't too bad but I personally don't like all the plastic on the bottom of the case but I can live with it.

[Tt Enthusiasts]

Hello, glad your on here getting input from everyone.

I actually like your Armor + case very much mainly because it is 90% aluminum, it's big and very lite compare to other steel case's of the same size. The only thing I do not like are 2 little things. Well, the first one I consider a big mistake on who ever design the front filters. In order to clean the bottom 3 or 4 filters, you have take the whole front plastic piece off to be able to clean it real good, unlike where the rest of the filters or like the original Armor case (which I also have) you can just pop them all right off to get them nice and clean in like 5 minutes. I have a 3x120 rad in the front inside so I can not get to it or clean it from the inside. The second one isn't too bad but I personally don't like all the plastic on the bottom of the case but I can live with it.

Thank you for the feedback. Can you possibly get me a picture of the location of the exact filter you have trouble with so I can better discuss this with our design team? Also at the same time can you show the plastic part you have issue with?

[saaya]

tt enthusiasts... is it you ramses?

[Tt Enthusiasts]

tt enthusiasts... is it you ramses?

no buddy, not ramsom ramsom doesnt OC really

[Kayin]

Speaking of, at TheBestCaseScenario prize winners have been waiting on their prizes from Tt for about... six months now. Ramsom was the main contact, but he's been completely MIA. If you'd like I can PM you the info of the admin handling the issue.

[Tt Enthusiasts]

Speaking of, at TheBestCaseScenario prize winners have been waiting on their prizes from Tt for about... six months now. Ramsom was the main contact, but he's been completely MIA. If you'd like I can PM you the info of the admin handling the issue.

please PM me the details so I can find out whats going on with that for you.

im sorry about that.

[BossBorot]

wow 6 months is a long time to wait but its good to see that tt is on it.

[dinos22]

hey punx

good to see a fellow OCer working for a cooler manufacturer

[halofanman]

you guys working on that pure copper CPU cooler yet?

[Tt Enthusiasts]

hey punx

good to see a fellow OCer working for a cooler manufacturer

you know how we do it

[Tt Enthusiasts]

you guys working on that pure copper CPU cooler yet?

maybe not all copper since the price is insane but remember Aluminum dissipates heat very well as long as you have a good copper base and heat pipes to soak that heat up and get it to the fins

[Mr_Mustang01gt]

After reading a lot of the posts I must say I agree with pretty much all of the suggestions. When I first started building my own PCs' Thermaltake was my brand of choice. I have a HTPC in a Mozart case, media box in a Tsunami and my first watercooling effort went into a modded full tower Kandalf. In addition, I have purchased numerous fans, cords and cables. However, after a while the Thermaltake brand lost sight of the products they sold. The quality, form, fit and function got left behind and they became the low budget supplier to the under 14 PC crowd. If you want to get back to a premier supplier to us enthusiast builders, heed what is spoken in the forum. Here is what I would like to see from Tt before I would consider dropping any money;

1. Better case designs with quality materials. Hint: take a cue from Corsair with the Obsidian and Graphite lines. Simple-functional-clean. Leave the Sword-M type designs to the Vol-tron robot toys.....horrible.
2. Keep the custom builder in mind. We like internal radiator mounts, room to work, clean wire management installs.
3. Innovate. Don't duplicate. Innovation to us is not making a case look like a transformer. See point #1. Maybe something like prewired mounts for cold cathode lights. or a "snap in" CCL like a florescent light ballast where you could sell the "custom" lights that mount to your cases only.
4. And yes, change you logo. Its crap, low budget and cheap looking (not to be insulting). A lot of companies change their image or reinvent themselves, its how they continue to grow and attract new customers.
5. Find the balance between cost/price and a good product. It doesn't do anyone any good if you make the worlds best case, but it costs $1,000.

Just my 2 cents from a former customer.

-CK

[Tt Enthusiasts]

After reading a lot of the posts I must say I agree with pretty much all of the suggestions. When I first started building my own PCs' Thermaltake was my brand of choice. I have a HTPC in a Mozart case, media box in a Tsunami and my first watercooling effort went into a modded full tower Kandalf. In addition, I have purchased numerous fans, cords and cables. However, after a while the Thermaltake brand lost sight of the products they sold. The quality, form, fit and function got left behind and they became the low budget supplier to the under 14 PC crowd. If you want to get back to a premier supplier to us enthusiast builders, heed what is spoken in the forum. Here is what I would like to see from Tt before I would consider dropping any money;

1. Better case designs with quality materials. Hint: take a cue from Corsair with the Obsidian and Graphite lines. Simple-functional-clean. Leave the Sword-M type designs to the Vol-tron robot toys.....horrible.
2. Keep the custom builder in mind. We like internal radiator mounts, room to work, clean wire management installs.
3. Innovate. Don't duplicate. Innovation to us is not making a case look like a transformer. See point #1. Maybe something like prewired mounts for cold cathode lights. or a "snap in" CCL like a florescent light ballast where you could sell the "custom" lights that mount to your cases only.
4. And yes, change you logo. Its crap, low budget and cheap looking (not to be insulting). A lot of companies change their image or reinvent themselves, its how they continue to grow and attract new customers.
5. Find the balance between cost/price and a good product. It doesn't do anyone any good if you make the worlds best case, but it costs $1,000.

Just my 2 cents from a former customer.

-CK

Thank you for this... It definitely looks like alot of the initial feedback has been given, please feel free to provide any other feedback you would like or if you presently have an issue let me know so we can see what we can do to assist.

it does seem like that there are alot of different views but many of them intersect at similar points so this is very good to help us push things in directions that will give you products you will like.

Thanks again guys.

[Gomnadz]

Thank you for the feedback. Can you possibly get me a picture of the location of the exact filter you have trouble with so I can better discuss this with our design team? Also at the same time can you show the plastic part you have issue with?

here is the picture of the the bottom 4 filters that I was talking about. Still don't understand why they wouldn't make them removable like the rest of them.


2.2011-09-24 21.24.52.jpg1.2011-09-24 21.27.55.jpg3.2011-09-24 21.26.00.jpg

[Tt Enthusiasts]

here is the picture of the the bottom 4 filters that I was talking about. Still don't understand why they wouldn't make them removable like the rest of them.

Thank you for the picture, I will definitely note that for future to ensure the best we can we will keep fan filters as accessible as possible.

[Tt Enthusiasts]

here is the picture of the the bottom 4 filters that I was talking about. Still don't understand why they wouldn't make them removable like the rest of them.

Thank you for the picture, I will definitely note that for future to ensure the best we can we will keep fan filters as accessible as possible.

Please remember guys this is not just about chassis, we have multiple lines, take a look at them and if there is something we dont offer or a feature one of our products does not have that you feel would be beneficial to you please let us know..

Here are our basic lineup as of now:

Thermaltake:
Chassis
Power Supply
Cooler
Fans
Storage accessories/Docking stations
hot swap multi drive bay mounts (Max Series)

then we have our gaming peripherals

Tt eSPORTS:
Keyboards
Mice
Headsets
Lan Bag
Mouse Pads

So please feel free to look over our complete line and let us know any of the above what you would like to see different or what you feel would work better for you so we can look into it and see what we can improve.

thanks guys

[chaos_being]

Until very recently, my gaming PC was in one of the original Armor cases (I switched to a 700D, although my file server is now in the Armor.) One thing that I would like to see that I don't think I've seen before is a case that has all of the open 5.5 bays in the front like the Armor, along with room in the top to mount a radiator with no modding. Basically, take the open mesh front of the armor, provide mounting brackets with the case to mount a 3x120 or 4x120 in the front (depending on case height,) have another place on top of the case to mount a 3x120 like the 700D/800D does, and bottom mount the PSU. For a time I was actually going to mod my armor to do this (move the psu to the bottom, move the mobo tray up, and put new sheetmetal on the top of the case,) but I never got around to it.

[XII]

For Europe, keep RMA handling up to the current standard. It`s good.
Only point of improvement for me, pop a mail, when something is shipped.
Was lucky to to come home early, as DHL holds a 5 day pick up, after second delivery.

Counted on a 2 week handling for RMA, and it was done in 1week and a day. From Germany to Holland, it`s not bad.

[Tt Enthusiasts]

For Europe, keep RMA handling up to the current standard. It`s good.
Only point of improvement for me, pop a mail, when something is shipped.
Was lucky to to come home early, as DHL holds a 5 day pick up, after second delivery.

Counted on a 2 week handling for RMA, and it was done in 1week and a day. From Germany to Holland, it`s not bad.

Honestly I dont deal much in the Europe RMA at all, but honestly from what I have seen that is quite good turn around for European RMA in general no matter the company.

I am based in US and am only vaguely familiar with EU but I know things are a little different as to how specifics are handled.

[bamtan2]

Hello,

Thermaltake is actively working on getting community feedback on existing and future Thermaltake products. We would like you as the enthusiast community to provide feedback on your experience with present Thermaltake product, and also any product, Idea or changes you would like to see from Thermaltake in the future.

the website doesnt explain the difference between products. what is the difference between the archon and the archon rev a? what is the difference between the other 140 and archon? what is the difference between the 140 and the 120? each higher end model should sell itself in its description by differentiating it from its peers.

[Waterlogged]

the website doesnt explain the difference between products. what is the difference between the archon and the archon rev a? what is the difference between the other 140 and archon? what is the difference between the 140 and the 120? each higher end model should sell itself in its description by differentiating it from its peers.

Wrong company. You should be asking Thermalright those questions.

[Tt Enthusiasts]

Wrong company. You should be asking Thermalright those questions.

LOL I was about to say I think im missing something here :p