I am OFFICALLY DONE WITH CORSAIR MEMORY AND THEIR PRODUCTS

[M.Beier]

No XMS3 DHX were definitely baked.

There's no chance that sticky crap could pull a chip off unless it was UBER sticky.

Yea, DHX are but...
http://www.corsair.com/memory/xms-classic.html

Dont think the others are.

[zanzabar]

Yea, DHX are but...
http://www.corsair.com/memory/xms-classic.html

Dont think the others are.

i have a set of those and they are stickered on, u can see the sticky stuff on it.

i thought that they were all sticky unless it had the older dominator style spreaders

[orson]

I had a similar issue with old dominator ddr2 if you squeezed the fins together at the top of the ram the IC's would pop off, I'll see If i can find them.

Either way it didn't stop me from buying more corsair, certainly wasn't going to go back to reapers!

[Yellowbeard]

Please contact Customer Service or use TSX and start an RMA. Once you get a case number, give it to me please and I'll see that your RMA gets approved. I'd like to recover your kit and take a look at it. Sorry you had a problem.

Corsair Contact Page

[[XC] Oj101]

THAT's service

[RADCOM]

I told ya that bearded man is is da boom

[NEOAethyr]

THAT's service

Indeed .

I told ya that bearded man is is da boom

Indeed he is .

[BeepBeep2]

Please contact Customer Service or use TSX and start an RMA. Once you get a case number, give it to me please and I'll see that your RMA gets approved. I'd like to recover your kit and take a look at it. Sorry you had a problem.

Corsair Contact Page

[[XC] Oj101]

Well that RMA has gained Corsair another customer. My last Corsair product was old BH-5 RAM back in the day, I'll now be using them for my PSU instead of Antec and I'll definitely consider Corsair for DDR4 when the time comes

[defect9]

yup. seeing customer service like this makes me glad to use Corsair products.

[solofly]

yup. seeing customer service like this makes me glad to use Corsair products.

Antec for example or eVGA are no different when it comes to support and such. Corsair is nothing special in this regard...

[[XC] Oj101]

Antec won't replace a product with physical damage.

Wait, you bumped this thread to bash Corsair?

[alpha0ne]

Please contact Customer Service or use TSX and start an RMA. Once you get a case number, give it to me please and I'll see that your RMA gets approved. I'd like to recover your kit and take a look at it. Sorry you had a problem.

Corsair Contact Page

Look @ my sig................been like that for many years now

[solofly]

Antec won't replace a product with physical damage.

Wait, you bumped this thread to bash Corsair?

I didn't look at the date when I posted my comment, sry. (still sat on the first page) All I did was stated the facts btw. I don't know how you figure that I'm bashing Corsair, to me they're all the same anyway...

[TI66ER]

Well done Yellowbeard, Now that is good service, that's why i love Corsair products.

[RCG_Bex]

THAT's service

Indeed! Now if I could just find some nice RAM for my new build... Naked RAM would be nice...

I can see why EK now do blocks for the Dom's since I reckon Corsair get this alot when people want to put extra cooling on

[chatmaster]

Were the modules hot at the time? If so that could have caused the solder to warm up?

maybe try the oven trick if all else fails.

[Khaotic]

Corsair customer service has always kept me happy. It can be a pretty thankless job. After all, very few customers USE customer service in a good mood, right? We call when we've had a failure. But the end result is usually a new part headed our way in a fashion that will minimize down-time.

The more I play Skyrim the less I care about the outside world

[Buckeye]

I thought they baked their heat spreaders to the mem modules looks like cheap sticky to me
This is what happened moving the modules from slot 2 and 4 to 1 and 3

To be fair here I have had the same thing happen to me just by moving sticks to different sockets. Yes they were bran new sets.

On the ends the sheet metal they use for this wrap around and have a kind of like clip. One tag has a hole and the other tag has a bump and they should lock together, but I see these not closing all the way on many kits I have used.

I was surprised also that the glue did not stick very good. It's only happened one time to me so It's no big deal tho for the price of the kits things happen.

[br4dz]

Little late to the party (not the only one), but yeah, it would take a lot of force on the heatspreaders to pull off an IC with it. None the less, if a lot of force wasn't being put on it, Corsair seems to have taken card of the issue be it customer fault or not, there are a ton of companies out there (not just RAM ones) that do not own up to their mistakes or issues with their products.

[FU1G0R]

Please contact Customer Service or use TSX and start an RMA. Once you get a case number, give it to me please and I'll see that your RMA gets approved. I'd like to recover your kit and take a look at it. Sorry you had a problem.

Corsair Contact Page

Thats really awesome cheers for that

[Hondacity]

To be fair here I have had the same thing happen to me just by moving sticks to different sockets. Yes they were bran new sets.

On the ends the sheet metal they use for this wrap around and have a kind of like clip. One tag has a hole and the other tag has a bump and they should lock together, but I see these not closing all the way on many kits I have used.

I was surprised also that the glue did not stick very good. It's only happened one time to me so It's no big deal tho for the price of the kits things happen.

i usually used a 5 paper clamps to cover the whole stick of ram and bake it. the adhesive sorta softens while clamping it. so far all my sticks have good mounted heatsinks on them. i do this so i don't complain lol.

in our company our motto is "be proactive" i practice it too in our endeavours(killing rams? lol)

[l0ud_sil3nc3]

To be fair here I have had the same thing happen to me just by moving sticks to different sockets. Yes they were bran new sets.

On the ends the sheet metal they use for this wrap around and have a kind of like clip. One tag has a hole and the other tag has a bump and they should lock together, but I see these not closing all the way on many kits I have used.

I was surprised also that the glue did not stick very good. It's only happened one time to me so It's no big deal tho for the price of the kits things happen.

had that happen to two kits of 1866c9 Vengence, and Corsair took care of it promptly with no problems

[DefStar]

Their Vengeance series memory is only one product from a line of products.

Why would you blame all of Corsair for shoddy memory covers?

Though I will be avoiding that memory as well now.

Get the XSPC Universal Memory water cooling set...you get 3/16'' thick aluminum heatspreaders for two sticks, a copper block, and 0.5mm thick heat transfer pads....all for $60. It is unbelievably super high quality for cheap...I was very impressed. Just had to type something out with my new Corsair K70 Cherry mechanical keyboard........I wouldn't say their keyboards are cheap, I've never seen an aluminum keyboard like this and every key is back lit with a red led....nice!

[tool_462]

Get the XSPC Universal Memory water cooling set...you get 3/16'' thick aluminum heatspreaders for two sticks, a copper block, and 0.5mm thick heat transfer pads....all for $60. It is unbelievably super high quality for cheap...I was very impressed. Just had to type something out with my new Corsair K70 Cherry mechanical keyboard........I wouldn't say their keyboards are cheap, I've never seen an aluminum keyboard like this and every key is back lit with a red led....nice!

2+ year old thread bump...