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Thread: 2 months waiting for RMA ... is that normal for Corsair?

  1. #1
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    2 months waiting for RMA ... is that normal for Corsair?

    Hi i bought Dominator GT kit - Corsair Dominator GT 6GB (3x2GB) DDR3 PC3-16000C8 (2000MHz) Tri-Channel With Airflow Fan (TR3X6G2000C8GTF)

    I know, this first series is not in production and was replaced models with number CMG6GX3M3A2000C8 ...

    You are not producing them now? I am waitinh 1,5 months for RMA om OC.uk.com ...is that normal?

  2. #2
    Corsair Rep
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    No, this is not normal and you should have had some form of email contact during that time. Please check to make sure we're not being blocked by a spam filter. Contact Customer Service and we'll get this resolved for you.

    http://www.corsair.com/contact/default.aspx
    Yes, Yellowbeard, a tall rough man with a big yellow beard

  3. #3
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    I cannot to realize RMA directly thru Corsair, because Ive sent them 22.6 to Overclockers.co.uk, still waiting for any action:

    Status: We are currently awaiting a replacement from our supplier.

  4. #4
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    i'd get in touch with overclockers and ask them to provide a replacement as 1 and a half months is a tad long

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  5. #5
    Corsair Rep
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    Quote Originally Posted by OBR View Post
    You are not producing them now? I am waitinh 1,5 months for RMA om OC.uk.com ...is that normal?
    Sorry, I missed this part the first time. Contact OCUK and see what options they offer.
    Yes, Yellowbeard, a tall rough man with a big yellow beard

  6. #6
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    Has this been resolved?
    Yes, Yellowbeard, a tall rough man with a big yellow beard

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