Have I Been Ripped Off?

[Amorphous]

If nothing else, I've got a pair of 9800GTXs with your name on it, if you can wait until after PAX...


Amorphous

Ok what number should I call to contact EVGA directly, getting nowhere with emails. Whenever I ring though nobdy answers???

I was trying:

EVGA Europe Support

Tel: +49.89.189.049 11

Seeing as im from the UK I believe +49 is just 0049. It rings but nobody answers. Im trying at 5:00 PM GMT as thats when im home. What do?

Interestingly this micro-stutter thing is begging to look like a bit of a scandal. I don't think im ever going for a dual gpu solutions or SLI again. Their still arguing that even with a drops in fps as high as 30% the visual performance is better on the single card Considering SLI only gives an extra 40-66% fps, this works out as you paying twice as much for two cards but because of micro-stutter, your only getting an extra 10-20% visual performance .

And @Amorphous. Yes it does support SLI. It's an Asus Maximus Forumula X38.

[Alien Grey]

@TrevorMcPoonage

Don't get your hopes up high because I think that they're never going to give you anything else. The problem is that they don't have anything else anymore and whatever they give you as a replacement you've got to agree with it because you have been using your 9800GX2 for quite some time and if they take this in to account than you'll end up with whatever they give you as a replacement.

I wish I was wrong but I'm afraid that it's going to end like this. You're going to end up with what they gave you and all you can do is never buy anything from EVGA again.

With that said don't waste your money on phone calls because it won't help you any further.

[aythrea]

Despite what some people are saying, I still think you ought to pursue this. Even if it somewhat Don Quixote-esque. You think you've been wronged, the it is your duty to fight the windmills.

G'luck!

[LedHed]

yea in SLI games the 9800GX2 is the same as GTX 280. Yes you got ripped off.

[Neox69]

Yeah, I would say that a GTX280 would have been better.

http://www.gpureview.com/show_cards....=560&card2=577

[Amorphous]

It's after PAX. If you're comfortable PMing me your address, you're welcome to 2 9800GTXs. No charge, but no warranty either (not even a pretend warranty).


Amorphous

[roki977]

260 will get you beter gaming exp. then 9800x2,much smoother.
AA kills 9800x2 in Crysis and few other games while 260 handles it pretty well. It is not all in raw numbers ,look at minimum fps and performanse with aa and high res.

[LedHed]

260 will get you beter gaming exp. then 9800x2,much smoother.
AA kills 9800x2 in Crysis and few other games while 260 handles it pretty well. It is not all in raw numbers ,look at minimum fps and performanse with aa and high res.

9800GX2 kills the 260 in SLI games, hell it even beats the 280 in many SLI games.

[Erdrick1980]

Just stick with the card you got man. I got that card and it plays all of my games great.

[Meta-Prometheus]

Since I am posting a reply a month after this thread was started I will talk only about the gpu's in question.

The 9800 GX2 may beat the GTX 260/280 in maximum FPS but not in minimum FPS. Minimum FPS can drop quite substantially with the 9800 GX2. Skim through this excellent comparison thread. As well as this one. Hope these links don't get me into trouble!

It still is a good card, albeit phased out as far as Nvidia and board partners are concerned. It is an excellent folding card however!!

[grimREEFER]

imo, it's a better card mostly because of ram amount.
idk if 512mb is good enough nowadays.

but yea, ofc it would be better for you if you could get a gtx 275 or a 280.

[Onoff312]

After reading both threads on evga and here i am amazed at "arnie" i mean jesus christ saying how the game would feel better and the new architecture blah blah blah. No one gives a clearly and the response on evga forum is similar nothing he said was really relevant to the issue.
You got shafted pretty bad man i feel bad for you.

[crazydiamond]

i take it they never fixed the situation? thats pretty f'd up IMO

[Biker]

Customer service PR disaster zone

[alexlyc]

Don't settle on a 260, demand a dual gpu card like 295!
I don't care what the have or not have, you spend a fortunate on a dual gpu technology, you should entitle to get a dual gpu card in return period.

If I am you, I won't settle unless I get at least a GTX 285. People who claim 260 is better blah blah are all base on spec only, most never own a GX2 in the first place. GX2 beats 260 in a lot of SLI enabled games with latest driver and SLI profile, I say this because I have an i5 750 system w/ GTX 260 to compare with.

[Xanth]

This is sad. Definately not the type of service I hoped to see from eVGA. I bought a 295 based on their warranty. I would expect if my 295 fails, I get another 295 or equivalent. Back to XFX I guess...

[p2501]

Trevor, what's the status of your RMA desaster? Did you get to have your 260 stepped up to a 280 like you're at least entitled to or is EVGA Europe still acting like this?

I was considering going EVGA for GTX480 SLI but if that's how they trample costumers....
So, EVGA, possibly down. XFX Europe.... just forget about it, you send them a card that throws errors in Folding (which they and others advertise with) on one core, and they argue since it's okay in Furmark the card's just fine for me. Pshh.

Somehow I feel there's a difference in costumer care between Europe and the US.

[railmeat]

Here is the reply to an email I sent to EVGA as an enquirey.

Dear Mr. xxxxxxx

The GTX 260 Core 216 is more powerful than the 9800 GX2.

While it is correct that there are benchmarks where the GX2 wins, the GTX 260 wins where it matters: In higher resolution (1600 and above) and with Antilaliasing enabled (4x or above.) You also have more effective RAM (896 for the single GPU instead of 512 MB for each GPU) which enables you to choose higher texture resolution with no impact on performance.

The GTX 260 is based on the GT200 chip and also offers a better architecture compared to G92 with larger on-chip caches and better thread scheduling. This helps to get a real-world performance close to 100% of the theoretical peak performance.




Mit freundlichen Grüßen / Best regards

My monitor's max resolution is 1680 x 1050 so is this card better or not?

agree %100...the gtx 260 is better,be happy u got that....

a single pcb/gpu(260) beating or hanging with dual gpu/dual gpu(9800x2) is a win period.ask them how much for another 260 so u can sli em up...now your talking.

[BustaH]

If it were me id want a 295 if they could'nt replace the GX2. simply because I sent a DUAL GPU card, id want one back surely? or 2x 260

oh and to the guy that was waffling on about claiming [suing] mcdonalalds for spilling hot coffee on themselves....I never had a cup of hot coffee from mcdonalds, its always tepid. so that would never work where I live.