"CRITICAL ERROR" with MachII - help

[phil stanbridge]

..Update - Just got back from the office and fired her up. It got to 14 degrees and powered down saying "TOO SLOW" so there you have it. I think it's RMA time.. What do you guys reckon? I made a cup of tea in the time it took to get to 14 degrees. Normally in that time it would have reached boot temp and more.

[phil stanbridge]

.another update.

It's completely stuffed now The unit gets to about 18 degrees before it comes up with "TOO SLOW" on the LCD and switches off. FWIW I can hear gas escaping (??) if I move the capillary tube - things are not good. I'm sad. I spoke to my reseller yesterday evening and they said I really need to hear back from Nventiv before they can do anything for me - I still haven't heard a thing back and I emailed Sunday morning.

[phil stanbridge]

I have yet to hear back from Nventiv. Has anyone a contact email addy I could use? I have sent two off to the support address to no avail a couple of days ago. Maybe I'm just impatient but I have a £600 MachII sitting here that I cant use.

[JCviggen]

m8

the support guy has been sick but he got back in today, ill tell him to email you back

[phil stanbridge]

Thanks mate, would really appreciate that.