XFX Contact Info

[XFX Support]

Aside from a forum thread or PM to myself I wanted to ensure everyone knows how to contact XFX should you need anything:

Website/Support Tickets: www.XFXForce.com
Toll Free Phone Number: 800-880-3225

[Catz]

How about contacting you guys about review samples?

(our website coolclocks.nl is in europe )

[saaya]

so your moving from section to section asking for hardware eh?
jk hehehe

[Catz]

so your moving from section to section asking for hardware eh?
jk hehehe

Meh, we need more review samples so it can't hurt to ask

[saaya]

i know, just kidding man

[Wishmaker]

Aside from a forum thread or PM to myself I wanted to ensure everyone knows how to contact XFX should you need anything:

Website/Support Tickets: www.XFXForce.com
Toll Free Phone Number: 800-880-3225

I heard about your rep on NVIDIA cards. When I decided that my Prescott needed a long awaited retirement I decided on XFX when it came to graphic cards. I must admit that I was a bit sceptic because ATI was not, yet, your speciality but I am happy I chose XFX. I have an XFX HD4890 XXX CrossFire setup and they are splendid so far.

[Ket]

Given the stellar quality you XFX support folk provide, maybe I should get XFX to hire me to sit on my arse all day and not help anybody when they need it. Seriously mods, why do you keep this sub-forum open when no XFX representatives bother checking in?

[Expat GriZ]

Given the stellar quality you XFX support folk provide, maybe I should get XFX to hire me to sit on my arse all day and not help anybody when they need it. Seriously mods, why do you keep this sub-forum open when no XFX representatives bother checking in?

100% Agree. No response at all here. Ticket response. Sorry, can't help you.

4 4890's, 3 5870's & a 4870X2...all XFX...never again.

[Gen.Omega]

Noting the sarcasm of "Ket", the support is rather extremely bad, they even act as if there is no one above them to speak to, which we all know is a lie, because if the people above them became aware of our problems, they would actually be fixed.

[Ket]

Actually, its likely the people above them who say to fob people off. XFX are just lucky my 2 HD4830s were stupidly cheap and I wasn't expecting any kind of support.

[Utnorris]

I have to say, that XFX support rocks. I just called them so I could register my HD6870's because the website was having issues. Took 5 minutes and the guy had the info in my account. By the way, only on hold for maybe 2 minutes.

[TheKarmakazi]

I have to say, that XFX support rocks. I just called them so I could register my HD6870's because the website was having issues. Took 5 minutes and the guy had the info in my account. By the way, only on hold for maybe 2 minutes.

Yeah but you werent trying to resolve a problem or get help

[K404]

As it happens... i've had a pretty thorough conversation with XFX support about a mobos behaviour... they have, frankly, SPOILED me.... I get emails out of the blue asking if things are ok and if the advice helped.

I've not had to use company online support much, but XFX is the stand-out positive company for me

[Telo]

I have a few XFX pieces and no one them have given me issues yet so I can't say anything about the customer/tech support folks. But I will say this, there is always two sides to the story, maybe the ones complaining here get rubbed off because of attitude or tone they give the support people [as we can clearly see an individual show it here]. No one likes to be called for help and be treated like crap.