Few problems with my P5w dh deluxe

[EneergE]

No video and no error beeps. I've tried both pcie slots. I removed the ram to see if it would trigger any error beeps and it didn't beep any.

Cpu (Pentium d 805) works, because it gets hot. The board's green LED powers up. Everything appears to work except the speaker and video. I connected my case's speaker wire (however, it only had 2 wires instead of 3 or 4 that the board has for the speaker).

Anyone have any suggestions?

[lawrywild]

Cpu (Pentium d 805) works, because it gets hot.

hmm not sure you can tell if a cpu works by whther or not it gets hot??

[EneergE]

I got the speaker hooked up correctly. I just learned that you're suppose to connect to connector 1 and 4, and they are connected in those places.

Could this be a problem with the case speaker, perhaps? Or is the board just defected?

Video card fan moves and it was known to work before. No video shows up, however.

Exhaust fans will NOT run when hooked up to fan switches on motherboard, but will if connected directly to psu.

Is there any direct way of determining if the board is just bad?

The board had cosmetic damage on it when it arrived. The "Digital Home" was all scratched up before I even removed it from the package. However, the board powers on, it just will not give me any output.

[Tallman]

No video and no error beeps. I've tried both pcie slots. I removed the ram to see if it would trigger any error beeps and it didn't beep any.

Cpu (Pentium d 805) works, because it gets hot. The board's green LED powers up. Everything appears to work except the speaker and video. I connected my case's speaker wire (however, it only had 2 wires instead of 3 or 4 that the board has for the speaker).

Anyone have any suggestions?

I have a similar situation with a p4p800 deluxe from asus, but I know it happened after/during my failed bios flash (I left the jumper on pins 2 and 3)

I tried what I knew and finally emailed asus. I got this back:

If you've recently tried to update the bios, and had this issue immediately afterwards, then more than likely the chip is blank. If this is the case, you'll need to contact our bios dept at 502-995-0883 x7172. If you haven't attempted to update the bios, then I don't believe the bios is blank. Here are some other suggestions on troubleshooting this problem.


Thank you for your support of our products!

If you! r system doesn't send a signal to the monitor when it's powered on, there are several potential causes. Your problem could lie within the motherboard itself, or with a component installed on the board. It could even be caused by grounding or EMI. Please follow these steps to troubleshoot:

Before going through these steps, please verify that you have everything installed properly. Reference the user's manual for any specific memory configurations that must be used, as well as additional power connections. New AMD and ALL Pentium boards, have TWO POWER CONNECTIONS that MUST be made. 20pin, and 4pin 12v connections. Not connecting these in the proper location will cause the system to not post. If you have verified this, then please continue with this troubleshooting procedure...


First you want to do is pull the motherboard out of the case. Place onto piece of cardboard or static mat. Limit the system down to the bare components. Videocard, memory, processo! r, and external speaker should be the only things that you have attach ed to the system. Clr the cmos battery, make sure that you unplug the power from the board, take the battery out, and then short the clrtc leads for 10-15 sec. After doing that power the system back on. If you still don't get anything, then you want to try and force a beep code. Power off the system, remove the videocard, power back on and listen for beeps. If you get beeps then you need to test that device to make sure that it's not defective. If no beeps, then go on to remove the memory, power back on and listen for beeps. Then the last thing to do if you still do not get beeps, is remove the processor and power on without the cpu installed. If nothing ever gives a beep code, just check to make sure that your speaker works, and is plugged in correctly, to the lime green line out port onboard. If you still experience problems at that point, then I would either return the board to the place of purchase, or you can send it in to us. To send in for warranty repair, please cont! act Customer Service at 510-739-3777 option 3. Thank you!

BASICS

Start by making sure all connections are made properly, and that the power supply is plugged in and turned on. Check your heat sink and fan to make sure they are installed in the correct position. Make sure that all of your components (processor, video card, etc.) are compatible with the motherboard.

GROUNDING/EMI TROUBLESHOOTING

Check that the MB is not picking up EMI (Electromagnetic Interference), or improperly grounding against the case. Please remove the MB from the case and set it up DIRECTLY on the cardboard box it came in or some other non-static, non-conductive surface, like a telephone book. Install the power supply, processor (with heat sink and fan), memory and video card. If the motherboard has the vocal POST feature activated, plug speakers into the onboard audio jacks. If the board doesn't have this feature, or if it's been deactivated, make sure to install a ca! se speaker on the board.

If the system now POSTs then your prob lem is caused by grounding. You will need to electrically isolate the MB from the case to correct it. To do this, you will need to use electrical tape to cover the brass standoffs that support the MB, and insert paper washers between the MB and the heads of the mounting screws. The red paper washers should be included with your case hardware, or they can be purchased at Radio Shack or a computer store.
Make sure that no standoffs are placed in a spot where the motherboard isn't designed to be grounded, as some cases will have different standoff locations to accommodate different styles of motherboards. Also check that there are no other metal objects that could contact the motherboard or any other electrical device attached to the system, such as a metal burr, loose screw, metal rod, or any other object that could cause a short.

POST CODE TROUBLESHOOTING

If the system still won't POST then determine which, if any, error code is being generated. Mothe! rboards with the vocal POST feature will "tell" you what is wrong, i.e. "System Failed VGA TEST" or "System Failed CPU Test." Beep codes and their meanings can be found in your User's Manual. Investigate any error messages (System Failed VGA Test, or one long and three short beeps, indicates a possible bad video card, etc.) you receive in this fashion.

If the system gives no POST error codes while refusing to boot, follow these steps:

Remove the memory entirely and boot the system to try to force a POST error. The beep code for no memory is 1 long continuous beep, or several long beeps in an endless loop (or you may hear "System Failed Memory Test" in a repeating loop). If you do get an error, try a different stick of memory to see if that fixes the problem. If it does, the original stick of memory may be bad. If it doesn't, you may have a problem with your MB. Proceed to the Power Supply Troubleshooting procedures.

If you don't get any POST erro! rs, remove the CPU from the board and boot it again. If you have a MB with the vocal POST feature, you should hear "No CPU Installed" or "No CPU Found" repeating error messages. If you hear these messages, it's very likely that you have a bad processor. If you don't hear these messages, you may have a problem with your MB. Proceed to the Power Supply Troubleshooting procedures.

Next, test the CPU. You want to test the CPU in a known good, working MB. If you test on a motherboard that you know works and the CPU still does not work, you know you have a bad CPU. If it works correctly on the second motherboard, you know that your CPU is not the problem.

POWER SUPPLY TROUBLESHOOTING

Please check to make sure your power supply can provide enough power for your system. We recommend using power supplies that can provide these output levels:

300-Watt Power Supply
+5 Volts @ 28-32 Amps, +12 Volts @ 10-13 Amps, +3.3 Volts @ 24-28 Amps

350-Watt Power Supply
+5 Volts @ 32-38 Amps, +12 Volts @ 12-15 Amps, +3! .3 Volts @ 26-30 Amps

400-Watt Power Supply
+5 Volts @ 35-40 Amps, +12 Volts @ 14-18 Amps, +3.3 Volts @ 30-34 Amps

450-Watt Power Supply
+5 Volts @ 35-40 Amps, +12 Volts @ 18-22 Amps, +3.3 Volts @ 35-39 Amps

500-Watt Power Supply
+5 Volts @ 35-42 Amps, +12 Volts @ 20-24 Amps, +3.3 Volts @ 38-42 Amps

The specific power requirements for your system will depend on many factors, chief among them being which processor and video card are installed. Newer processors with faster fsb will require more power, as will newer video cards with faster and more sophisticated GPUs. Using a more potent audio card (or using the SoundStorm or SoundMax onboard audio systems on our motherboards) or a second video card will require extra power. Installing extra case fans (more than one or two) will increase power usage, as will SCSI or ATA controller cards with extra drives installed on them. Make sure you've selected a supply with sufficient output. If y! ou're not sure how much power you will need, please contact Technical Support at the telephone number below for assistance.

At this point your system should be stripped of most of its components. Try installing a different power supply of equal or greater power to see if the system boots. If your original power supply is underpowered then one with greater wattage should start your system. If your system still won't POST, your problem is most likely caused by the motherboard.

If you determine the motherboard to be the cause of the problem, you can contact our RMA department to have it repaired or replaced. Please be ready with your case number and the board’s serial number, then call 510-739-3777 option 3.

[Lestat]

this is the EXACT same thing that happened to me and several other people.

right now there are 2 confirmed possibilities.

1)
the board itself is just toast. RMA it IMMEDIATELY to whom ever you purchased it from.
2)
the bios rom chip is dead from the factory. meaning a) the rom chip is bad b) the flash procedure failed during production and the board was shipped out like this.

you have only 2 choices right now

1)
call asus technical support tommorrow and tell them exactly what is happening. tell them you want a replacement bios chip sent out. or you want a case number so you can rma it to whomever you got it from

2)) call whomever you got it from and get an rma number for a DOA board.

the baord is dead or the bios is dead.

i sent my rom chip over the freecableguy to flash for me and i should be hearing back from him tonight or tommorrow to know if the chip flash went ok.

you dont have much of a choice man.. dont waste time.. the board from all other people who this has happened to isnt going to work dont waste yout time trying just rma it or call asus for a new bios chip.

[nop]

l had similar problem with my D930. No video out, no beep. I had to re-installed the CPU and it works fine.

[Tallman]

Heh, I even took my cpu to Micro center store and they checked it for me. It was fine.
It all was a fine running system, I just wanted into bios to check my boot order and it was passworded and I forgot it. So I tried to clear it and....welll I messed up.
Mine beeped a lot till I removed the hdds, then no more. No beeps after vid card removal
It did beep after mem removal. The thing is I have other sys with all working componets and I replaced the memory, vid card, power supply, and monitor;;;;still no vid on screen at all

[Vric]

If you have beep error, then the bios is alive..

Removing memory is always the first thing I do when I have similar problem. If I have a memory error, then the board "should" be fine. Problem is elsewhere.