You do have to be careful running Furmark! I am not a big user of either program, ATITools can be a bit flakey and I don't find it very up to date. There are other programs for gpu stressing such as Nvidia's Human Head Demo.
What ultimately counts is how cool the card runs for what you normally use it for, which is generally going to be gaming. I think this cooler helps a lot for any gpu-intensive games such as Crysis. I have also noticed an improvement in smoothness when running GTA IV which can also put a lot of stress on a card.
I haven't really gained any increases in overclocking, I didn't expect to, based on previous results fitting TR HR-03 coolers to a few 8800 series cards.
I am still playing with EVGA's GVT which hasn't really produced any gains either
Mainly that the card is running stable and cooler.
So far the thermal tape is holding, the ram chips stick very well, the vrms not quite as solid but staying on.
Good luck with your rma. It's good that you went with EVGA, they are good for rma purposes.
I have been there, but that goes back a few years to the 6800 Ultra, after the third faulty rma replacement was sent to me "personally tested" from one of their staff, still in it's factory shrink-wrap, missing a capacitor, I got a refund from EVGA and played with ATI cards for a few years
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