Originally Posted by Duonger
Musk- it was not directed at you.. We have been getting a lot of calls recently by people who cant get the speed you guys are getting so they want an RMA.. And there have been complaints about me giving you guys too much and complaints from forum members that i am not doing enough.. so my management has put restrictions on me as to how i handle forums.. this is my comments on another site this AM..
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The message I previously posted came from our customer service manager. There has always been old stock out there with Mosel parts. Frys/ Outpost were the 1st to get these BH/CH utt parts. We have been following the UTT as you called it and seeing people were getting good performance from them Thus we tried them one of our product line at a low rating to make sure everyone was happy and got the spec speed of 400 2-3-3. I was trying to be informative and let people know. I saw what OCZ employees were posting here so I wanted to do the same. (Guess it was not welcomed)
Calls at 1st were few if not any.. But now with the speed and performance you guys are getting, there have been 40-75 calls a days from guys know are not as knowledgeable as you in terms of overclocking, calling in and asking why their modules does not perform and why they cant get the same speed as you guys and requesting a RMA for perfectly good parts. We all know that overclocking is a gamble. It also comes down to what other components you have to make sure you get the optimal performance as well as right bios..... IF you had a yugo, you cant just put a higher octane gas or just change the air filter in there and expect your car to hit 100MPH in 6 secs. You have to modify the header, cam, exhost and many other things. It is the same with overclocking a computer.
As for me, I stepped out of line by telling you guys all that I did. Now, am going to step back and not hype or promote anything anymore. Mushkin will stand behind their products. We have always had. I was trying to be helpful but since you say I have stepped out of my bounds, I am sorry. I wish you the best of luck.
Peace out
Duonger