First of all , sorry about that fact that our mail server has problem recently,
you guys know I am not the guy who doesn't help.
I appreciate Sayaa pm me about this situation. I do a serious apologize that if you guys need to RMA or support, please post here.
OPB
Nice thread OPB!
I'm willing to help too :)
Im in need of a RMA on a 1Gb LE kit.
First of all I am sorry if I am asking wrong place, however I sent an e-mail to gskill@gskill.com yesterday about the availability of 1 GB LE in USA. I thought that if mail server is down it would take long time to get a reply. U nice guys have an idea???
Copied and pasted from Gskill forum:
Link: http://www.gskill.com/forum/index.php?showtopic=272Quote:
Jack,
I just cannot believe my luck...
The first set i got was the set mentioned above, one stick was very nice, doing 300MHz in memtest errorfree with rated timings and only 2.8V.
Unfortunately the other one errored at 275MHz.
I exchanged this kit for another kit with 0431 chips.
Back home i found again that 1 stick could hit 300MHz but needed 3V to do that, the other stick gave one single error in every pass of memtest at exactly the same adress (346.4mb) no matter what setting or voltage.
Again i had to exchange this kit and got a set with 0431 chips so i asked Ismail of Icomputers if he did have a kit with 0437 chips for me.
A few minutes later he came back with a kit with 0437 chips. Thanks man!
Immidiately after i had the first stick in dissapointment struck, this stick gave hundreds of errors in test 5 at only 275MHz.
Thinking it was me i set all settings to auto, except for the 2,5-3-3-7 and 1T timings and Vdimm to 2.8V
Again, no luck, errors appeared at the same rate.
Took this stick out, tried the other one, this one errored out as well at 275MHz but only about 2-4 errors per 20 passes of test 5.
I just refuse to think it's my mobo/CPU as i've had a 512mb stick of TCCD doing 320MHz 2,5-3-3-7 1T errorfree in memtest!!(Sold it cause the other stick maxed out at 270MHz )
Also i've had 2 different sticks of Gskill doing 300MHz as well.
Is this RAM really this inconsistent or am i experiencing some exceptional bad luck?
I emailed Cindy but got no reply as of yet, and also the reseller (Icomputers) don't want to exchange the kit for the third time, he thinks it's me or my mobo/CPU.
I just want 2x512mb sticks that can run 275MHz 2,5-3-3-7 1T (or better :D ) individually, that's all.
Can you help me OPB?
I need help OPB, I was using a gig of Gskill LA and it mysteriously evaporated infront of my eyes!! Can I have a replacement set? :D
If one do good and other do not good, it must be bad luck.Quote:
Originally Posted by Zeus
Swapping banks also helps, have you tryed that?
btw: Cindy is not the person who can give you technical assistance. E-mail Kevinwu (OPB)
thx for opening this thread kevin :)
yes, no matter what,
from now on, please send me email to "
kevinwu@gskill.com
or onepagebook@ocxtreme.org
Zeus, cindy migh go to CEBIT already, so we noware really busy in HQ I will assume. but as always,I will try my best to take care. No worry buddy.
I sure did man, take a look at the thread at the Gskill forum, you can see what i tried already.Quote:
Originally Posted by kakaroto
Come to think of it, i sold a 512mb stick of OCZ rev2 that did 320MHz 2,5-3-3-7 1T errorfree in memtest to get this "magic" Gskill stuff and look with what i ended up... :(
Like i'd ever get a stick that would top that. :am:
edit: Just saw your reply when i submitted this post OPB, i sure hope you can help me out mate. ;)
here are some more people with gskill problems:
http://www.xtremesystems.org/forums/...ad.php?t=55205
http://www.xtremesystems.org/forums/...ad.php?t=54904
http://www.xtremesystems.org/forums/...ad.php?t=54596
OPB can you please tell us what your position is with Gskill? Are you a technical representative? Can you assist with and issue RMA's? Please advise.
WOW that happened to me too :DQuote:
Originally Posted by GazC
Great servise OPB
:toast:
Hi OPB!Quote:
Originally Posted by saaya
Thanx for opening this thread! :)
I'm the user from the second topic that Saaya mentions here. I also started a topic on the G.Skill forum, but have not received any (usefull) reply as of yet. Here is my problem:
It seems that there are more people with 0437 chips that have had one of their sticks die on them. :(Quote:
Hi,
This afternoon when I did a reboot all of a sudden my system wouldn't post anymore. D-Bracket told me that my ram was the problem. After some testing I concluded that one memory stick of my 1GB PC4400 LE dual set is broken...
Can anybody tell me how this could happen? These are my system specs:
Tagan TG480-U01 PSU (ATX, 480W)
MSI K8N Neo4 Platinum (Bios v1.24 )
AMD Athlon 64 3200+ Winchester
2x Hitatchi Deskstar 7K250 250GB 8MB @ Raid0
ATI Radeon X850XT ViVo
NEC ND-3500 Dual Layer 16x
Soundblaster Audigy 2 ZS
Temp CPU/Case CPU idle: 28 degrees, Load: 38 degrees, Case: 25 graden
CPU cooler Thermalright XP-90 + 92mm Papst low-noise fan
Casefans 1x 120mm Antec fan, 1x 92mm Papst low-noise fan
I only use grounded power outlets and the mem has never done anything more then 2.85V since that is the max setting of the Neo4... I take it that I can RMA this via my local reseller where I got the ram? (Icomputers, NL) Should I only RMA the broken dimm or the whole set?
Thanx!
http://www.gskill.com/forum/index.php?showtopic=294
I am having some difficulty in trying to contact my local reseller for a RMA procedure. I think they are giving me a hard time because they've already had a couple of less pleasant experiences with RMA'ing to G.Skill. (Zeus' for instance)
I will try to contact them a couple more times this week in hope that they will get back to me. Can you give me some advice or help me out in any way? I would greatly appreciate it! :)
Kazoo, I am just doing the technical advice person and suggest if the problem can be RMA.
These problems, I will need to look at that.
everyone should know that sometimes you can't get ram going to the speed you desire is NOT becuase the ram BUT all your other device like PSU and mobo even the CPU(if you have bad memory controller) as well.
I have 90% rma back to me and I check with all good pair though, and the funny thing is when I return the pair back to them, they said it works very nice. so what you guys think? :D
thats not what all those people here say, some had their gskill replaced several times or bought several sticks of gskill and many of then didnt run at rated speeds.
and there are several people with dead sticks.
i hope you can get your support working again as soon as possible :)
that's not the problem.
BUT I am only responsible in US customer only.
i see, yeah shipping all the rma memory around the world for rma would be expensive.
are you responsible for the european market then kakaroto? :)
i hope you can get your mail server working again soon, if you need any help let me know :)
Thanx for your PM OPB! Hope we can get things sorted again :)
Quote:
Originally Posted by A_X
Always my pleasure. :toast:
Opb, Ygm.
Quote:
Originally Posted by twiggy
email back!
:toast:
Quote:
Originally Posted by Onepagebook
Your a good man! Thanks for your help. :toast:
We have to set a standard of which test to based upon. Some Gskill LA/LE can run flawlesly on 3D, sandra and stable for 24/7 daily use. but it failed memtest. Me, personally care less with memtest as long as it ran ok with benching or gaming then is all good.
I've had my Gskill errorfree at 270MHz in memtest, getting into windows was an entirely different ballgame.Quote:
Originally Posted by Dumo
I had to back down to 265 to get rid of all sorts of errors in IE and ZoneAlarm for instance.
Also SuperPi at over 2M was a no-go.
Off course one shouldn't give up too easy and blame the RAM, i spend days, trying all sorts of settings, voltage's and slots.
But if you have one stick going 300MHz you must have found the right settings imo, so if the other stick fail at stock speeds with those settings...
OPB, thanks for PM. ;)