Originally Posted by
Mr_Mustang01gt
After reading a lot of the posts I must say I agree with pretty much all of the suggestions. When I first started building my own PCs' Thermaltake was my brand of choice. I have a HTPC in a Mozart case, media box in a Tsunami and my first watercooling effort went into a modded full tower Kandalf. In addition, I have purchased numerous fans, cords and cables. However, after a while the Thermaltake brand lost sight of the products they sold. The quality, form, fit and function got left behind and they became the low budget supplier to the under 14 PC crowd. If you want to get back to a premier supplier to us enthusiast builders, heed what is spoken in the forum. Here is what I would like to see from Tt before I would consider dropping any money;
1. Better case designs with quality materials. Hint: take a cue from Corsair with the Obsidian and Graphite lines. Simple-functional-clean. Leave the Sword-M type designs to the Vol-tron robot toys.....horrible.
2. Keep the custom builder in mind. We like internal radiator mounts, room to work, clean wire management installs.
3. Innovate. Don't duplicate. Innovation to us is not making a case look like a transformer. See point #1. Maybe something like prewired mounts for cold cathode lights. or a "snap in" CCL like a florescent light ballast where you could sell the "custom" lights that mount to your cases only.
4. And yes, change you logo. Its crap, low budget and cheap looking (not to be insulting). A lot of companies change their image or reinvent themselves, its how they continue to grow and attract new customers.
5. Find the balance between cost/price and a good product. It doesn't do anyone any good if you make the worlds best case, but it costs $1,000.
Just my 2 cents from a former customer.
-CK