Offical watch-group for Venice

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Originally Posted by joe2004

Yes, I checked, nothing new there, the same "your order submitted to warehouse" for more than a week, nothing is going anywhere, send them one email, that email is bounced and that is all I got from Monarch. I don't see anything exceptional about them. If I have to wait another week, they won't get any more purchases from me.
I have no problem with newegg. Just this week I was building a system for a friend, we got processor (754) and motherboard in 2 day flat, computer is already in use.
Monarch's service is not even close to newegg, far away from it.

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How is the eggs tech support?? OH YEA THEY DON"T OFFER IT!!!! they take your money and then you are on your own... No thanks, I'll stick to being bale to speak to a real live person who cares about ME not just my money

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Originally Posted by B5I8

I spoke to Kim in the order status department at Monarch and she told me that my 4000+ SD core should be shippng out today. Those of you that pre-ordered the 4000+ should also be receiving tracking numbers today. Looks like they already sold out the first shipment though.

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Called Monarch twice and spoke with two different reps, and been told the same thing, they'd already received the first batch of oem 3700 San Diego, they'll get the second batch of shipment this evening to cover the rest of the 3700 SD pre-orders. They will start shipping them out tonight and next Monday, the sooner these processors got scanned in the warehouse the quicker they can get them out, looks like we'll be getting our new toy either Next Monday or Tuesday but no later than Wednesday since Joe from Monarch upgraded the shipping to overnight fo free! I'd posted the same update on the other SD OC thread but will post it here just incase someone missed it.

YUP, Monarch has SOLD OUT of 4000+ San Diego's....

I was told they are packing and prepping like CRAZY there in Georgia to ship ALL of these chips TODAY!!

C

Quote:

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Originally Posted by joe2004

Yes, I checked, nothing new there, the same "your order submitted to warehouse" for more than a week, nothing is going anywhere, send them one email, that email is bounced and that is all I got from Monarch. I don't see anything exceptional about them. If I have to wait another week, they won't get any more purchases from me.
I have no problem with newegg. Just this week I was building a system for a friend, we got processor (754) and motherboard in 2 day flat, computer is already in use.
Monarch's service is not even close to newegg, far away from it.

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Dude, chill... What would you expect from "pre-orders". If I remember correctly, only OEM 3500+ was scheduled to be in stock on May 29th, at least for those that pre-ordered... OEM 3000/3200 were not supposed to be in until May 6th... So just sit down and relax, bro. If you don't like the way it is, cancel and order from Newegg...

About newegg vs. Monarch

Newegg is fine, too... they have good prices and a great selection, but I've never been able to send emails back and forth to a sales rep, and when I asked them for an ETA on a SD, I got back a form letter saying to watch the site, as all new items are listed there. Not even a "yeah, I asked Jim and he said they'll be here Fri.".... PLUS I'm in Cali and the tax alone on this CPU would have been over $40... the price of a new XP-90C!!!!!! BTW, check out Monarch for a $249 X800XL PCI-E!!! Oh and sign up for their email special's!!!

C

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Originally Posted by iluvamd

How is the eggs tech support?? OH YEA THEY DON"T OFFER IT!!!! they take your money and then you are on your own... No thanks, I'll stick to being bale to speak to a real live person who cares about ME not just my money

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Are you working for monarch?
I don't need anybody's tech support, for christ sake. All I need is a fast refund if I need one. No hassle and no restocking. What tech support do you need? If you think anybody in these retailers "care about you" and not about your money then you need more than a tech support, believe me. :stick:

By the way, @charlie:
You don't even need email with newegg, they have phone number and they do answer in person. As a matter of fact that is how I get RMA# from them when I need one.
As far as I know for monarch you need to pay restocking, I have never paid restocking with newegg. Not once.

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Originally Posted by joe2004

Are you working for monarch?
I don't need anybody's tech support, for christ sake. All I need is a fast refund if I need one. No hassle and no restocking. What tech support do you need?

By the way, @charlie:
You don't even need email with newegg, they have phone number and they do answer in person. As a matter of fact that is how I get RMA# from them when I need one.
As far as I know for monarch you need to pay restocking, I have never paid restocking with newegg. Not once.

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i think you work for newegg. there's nothing wrong with newegg though ;)

edit: by the way, no restocking fee when you cancel your order with monarch, too.

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Originally Posted by joe2004

Yes, I checked, nothing new there, the same "your order submitted to warehouse" for more than a week, nothing is going anywhere, send them one email, that email is bounced and that is all I got from Monarch. I don't see anything exceptional about them. If I have to wait another week, they won't get any more purchases from me.
I have no problem with newegg. Just this week I was building a system for a friend, we got processor (754) and motherboard in 2 day flat, computer is already in use.
Monarch's service is not even close to newegg, far away from it.

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No offense, but wahhh...:rolleyes:

"Order Date 2005-04-15

Order Status

Your order has been submitted to the warehouse for processing. Shipping from this point typically takes 1-2 business days after the order has been approved. Our shipping system will automatically email you your tracking number when your order has been shipped." ***snip***


It's a pre-order, what were you expecting? I suppose you could cancel your order with Monarch and wait till next week and see if Newegg has any in stock and aren't price gouging.
What was the bounce message on your email?

Now, those of you with order status....are you getting your status from email or by calling?

Waiting on a venice that should be here monday! :banana:

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Originally Posted by charlie

About newegg vs. Monarch

Newegg is fine, too... they have good prices and a great selection, but I've never been able to send emails back and forth to a sales rep, and when I asked them for an ETA on a SD, I got back a form letter saying to watch the site, as all new items are listed there. Not even a "yeah, I asked Jim and he said they'll be here Fri.".... PLUS I'm in Cali and the tax alone on this CPU would have been over $40... the price of a new XP-90C!!!!!! BTW, check out Monarch for a $249 X800XL PCI-E!!! Oh and sign up for their email special's!!!

C

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Sounds like someone was added to Monarch's payroll recently.... ;) :D

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Originally Posted by wickedld9

No offense, but wahhh...:rolleyes:

"Order Date 2005-04-15

Order Status

Your order has been submitted to the warehouse for processing. Shipping from this point typically takes 1-2 business days after the order has been approved. Our shipping system will automatically email you your tracking number when your order has been shipped." ***snip***


It's a pre-order, what were you expecting? I suppose you could cancel your order with Monarch and wait till next week and see if Newegg has any in stock and aren't price gouging.

Now, those of you with order status....are you getting your status from email or by calling?

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Make sense. As far as price gouging goes, they are all doing it, it is just a matter of competition and particular items they sell.

So make yourself comfortable, you'll be waiting more. :D

Nevermind..I just got an email. :D Hhmmm...only 2 day shipping. Oh well, I suppose it will show up with my new Lian Li on Tuesday.

Last time I checked, Newegg only got the 3500 Venice in stock, while on the other hand Monarch have already received multiple version of Venice and Sandy in their warehouse getting ready to be ship, Plus the fact that Joe at Monarch willing to go the extra mile and upgrade our shipping to overnight for no additional cost, I don't know what else can you ask for, this is the first time I dealt with Monarch but my experience has been good so far, won't be the last time I order from them either. I've been using Newegg in the past couple years and 99% of the components in my rig came from Newegg so yes I agreed they don't give me any hassles on RMA item, quick shipping (normally same day I'd ordered), and fair price so not like I'm bashing them or anything. Customer service is a big plus, and I have to admit Monarch is doing a better job to make their customers happy, but Personally...I would order from whichever e-tailer have the stuff in stock, and offer the best price!! :D

I'm curious... does Joe usually reply to the "please upgrade shipping" e-mails, or does it just happen? This is the first order I've placed with Monarch, and the last thing I want to do is badger the guy about upgraded shipping, especially if they're so busy getting god knows how many orders packed and shipped.

I don't really NEED the overnight shipping, since I don't know for sure when my stuff from newegg will be showing up, but at least overnight on the CPU and motherboard will mean two less things to be waiting on.

And if you want to watch you gotta get your own (put nyah, nyah smile here) :D

I have a test bed waiting for it in the bsmt for when I get home Monday.

just received my tracking number, too :D

C

I just got my shipping notice...

I was not upgraded to Overnight. However I originally ordered with Ground shipping so maybe they only upgrade 1 level. I got FedEx Express Saver, which isn't bad at all. I should get mine Tuesday hopefully.

BAM 4000+ SD shipped overnight, THX JOE :D

Monarch upgraded my shipping to FedEx2nd day from Ground without me even asking.
:D

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Originally Posted by wickedld9

Nevermind..I just got an email. :D Hhmmm...only 2 day shipping. Oh well, I suppose it will show up with my new Lian Li on Tuesday.

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Phew. Hey Joe where is my CPU???
You cannot let me wait like this reading all these happy people here!!! :slapass: :nono: :stick: :slapass: LOL.
I need this CPU, I mean all those I ordered in the last few weeks. :banana:

Yea same here Joe. I ordered my venice 3200 but I didnt get a notice that it shipped today =(

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Originally Posted by Pivo504

Yea same here Joe. I ordered my venice 3200 but I didnt get a notice that it shipped today =(

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I think that they've all ordered Sandiegos or the 3500+. I'm not sure I've seen anybody get a 3000+ or 3200+ shipping notice from monarch yet.....

Ahh i see, I pmed joe anyways =)

I ordered a 3000 and got my fedex shipping notification.... Should get here tomorrow or Monday.... Living in Ga I shoulda just picked it up. :banana: :banana: :banana:


Also got a email from Monarch shortly before the fedex notification.

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Your order has shipped out! You should receive a notification shortly,
if you haven’t already. Thank you for your order, and I hope you enjoy
your new setup!

Take care,

Joe F. (MonarchJoe)
Monarch Computer

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Originally Posted by aka-doc-

I ordered a 3000 and got my fedex shipping notification.... Should get here tomorrow :banana: :banana: :banana:


Also got a email from Monarch shortly before the fedex notification.

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I just got the same email.. My 3700 is on it's way to me finally... Monarch and Joe are awesome. They must definetly be working overtime tonight, it's almost 8pm in Georgia and there still packing and shipping CPU's.. :toast: