Thanks for this thread.
Will avoid DFI like the plague from now on. :down:
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Thanks for this thread.
Will avoid DFI like the plague from now on. :down:
I edited (and removed) some of the last posts made in this thread, because someone didn't read the first post correctly :rolleyes: and thought the TS caused the damage to his board, and that gave him the right to flame him.
Well, he thought wrong.
Picked the board back up from Jimms to get some more pictures for DFI. Removed the NB heatsink to get a better view:
http://i377.photobucket.com/albums/o...n/DSC_0542.jpg
http://i377.photobucket.com/albums/o...n/DSC_0543.jpg
http://i377.photobucket.com/albums/o...n/DSC_0544.jpg
http://i377.photobucket.com/albums/o...n/DSC_0545.jpg
http://i377.photobucket.com/albums/o...n/DSC_0546.jpg
What is that I'm seeing just under heatpipe (looking at board right side up) near NB heatsink? Is it blown capacitor? Could you take a picture from down side up?Quote:
Originally Posted by woffen
EDIT: Sorry, it is probably end of the other heatpipe (SB to NB), but it looks kinda brownish. Just strange falling light a suppose. I should wear thicker contact lenses. :D
When I take a better look at those picture, you should sent it for repairs, as it looks like board is not damaged, just top of that IC, but wait for more comments now that there is more pictures.
All pictures are of the same spot on the motherboard, between NB and PWM.
Thanks for posting those pictures Woffen, that makes it much easier to know the extent of the damage. I'm not an electrician (but many members here are) but if that component was the only damaged part it seems like it might be possible to just fix it yourself (or by another more capable member) by replacing that component? There looks to be only 8 contact points (4 on each side of the component) so it looks possible? Then again if the issue lies with other components on the motherboard and this just happened to be the noticeable symptom of that issue than replacing it might not fix anything? Hopefully as more knowledgeable members view those pictures you'll get more articulate answers about the possibility of getting it fixed?
Haven't heard anything back from DFI in almost 2 days now. Dunno what is up:shrug: Interesting to see if I ever will hear from them again.
I don't think I can fix anything myself. And I don't think I should have to either. Not up to me to repair my motherboard if it brakes.
@woffen Wich revision did you have???? my burned board was rev.A56. I had another board where the dimmslots just died and that was also rev.A56.
I have the R.A56 as well.. Are there any newer revisions out there?
That will be hard, you might find datasheets for that chip from somewhere but where you can find supplier who'll send you one chip instead of whole container, with luch manuafacturer might send you a sample chip. Tho if you get new chip the chancing it will be a new challence.Quote:
Originally Posted by Roger_D25
Yea i have the same board (DK version tho) so i need to hope that my board doesn't blow up, but still i'll make them to replace it.
@woffen i've had rev.A56, A58 and now i have Rev.AB1. So yes there are more revs :P
The board that i now have is better than the other revs. the only thing is that it's a little bit picky with my dimm placement(using OCZ 1600 cas 7 platiums).
I won't even consider starting doing anything myself with this board. I don't have the skill, tools and it is not my responsibility to fix a board within warranty tbh.Quote:
Originally Posted by s0lid
Hopefully I could get a new one with Rev.AB1 then:up: After I sent the photos to DFI I haven't heard anything back so dunno what's up though.Quote:
Originally Posted by sjakie666
@woffen I think 2 days is little short to investigate this matter :P. Just give them a change.....
I guess you are right, but as it has already gone a week since it broke 2 days is a long time to wait for updates:p: Specially as I only have this laptop which is superslow..
A received your photos email and I would know that they actually have the photos there and are looking in to it. Sending a 4mb email might cause problems for some recepiants so dunno if they even received them..
Send bulldog a pm or just mail to ***********then you will no for sure that they recieved the photo's :D
Haven't been in contact with bulldog. They contacted me directly from Taiwan I think.
Bulldog = DFI Support Europe. There is only one DFI support tech in Europe and that is me. Sjakie I would appreciate it if you didn't post my email address openly. I don't need anymore spam trawlers picking me up and sending me anymore spam than I already receive now.Quote:
Originally Posted by sjakie666
In any event feel free to send me those pictures Woffen. I can't promise you anything, but I will look at them and see if there is anything that has been overlooked.
DFI Support Europe
sorry bulldog. removed it.
Cheers.
Photos sent, lemme know if you receive them.
The photos have been received. After having a small "conference" with my repair techs we have decided that the damage may be more superficial then it first appeared, and at the very least you deserve a chance. We are willing to attempt a repair of the board. There are no guarantees here thou, and this doesn't reflect a change in policy. It reflects giving someone a fair chance. I shall be in further contact with you via Email.
DFI Support Europe
Bulldog14 - I just tried searching for DFI's official policy regarding warranty coverage on their motherboard products but didn't have much luck (and at the moment I don't own any DFI products so I don't the warranty pamphlet that id usually included). With that said is there any chance you could post a link to any documents that state their official warranty policy (for their motherboard products)? I tried searching both their DFI Worldwide site and their DFI Lanparty site but wasn't able to get any official information regarding warranty policy. Thanks for any help you can give regarding this and I'm glad to hear that your willing to help Woffen out as best you can despite the fact he modified some BIOS settings which might have resulted in the damage that occurred.
What I dont understand about all this is... did you get ware about those temps before it gets burned?Quote:
Originally Posted by woffen
Because its a little bit weird that you where using you computer under those temps.
Mine for example doest have temperatures over 40 on CPU, over 70 on system and over 50 con chipset. And I have a 920 @ 4.2ghz so I have a bit of OC for 24/7.
And about buzzing, mine also does that when I stress the CPU.
Those were the temps under stress. I've seen worse tbh with this board.
Are you taking about 130'C or F ^_?