Originally Posted by
Blacknach
Hi, i have had error 8.8 and send boar to dfi, iīm not a xtreme overclocker, my 920 c0 was stable at 4011 with 1.36 ht off, and they say me this:
"i have attached a picture of the damage. An internal trace has been burned
thru. This can be visually seen in the picture as a bulge near the pin. From
an electronic standpoint my technician could not measure an electrical
signal passing thru the circuit using an oscilloscope. Basically the circuit
is severed. The only conceivable way this can happen is if too much power is
continually fed thru the circuit until it overheats and burns out."
I send other mail tell they that i didnīt do nothing xtreme and dfi said me:
"To be honest and direct the only thing that interests DFI is the condition in which the board arrived. The board was damaged when it arrived and that damage is a burned internal trace. This is a fact. If I was to allow for customers to offer "evidence" that they didn't cause the fault then everything would be in dispute all the time. The bottom line is that DFI must make a decision on these matters based on the facts at hand. These decisions are reached by myself and the repair technicians. I am aware that the person on the other end (you in this case) will not be happy if a decision is not in their favor. That all said, a decision has been made and it is binding. I don't expect you to be happy about it.
Perhaps as some small favor to give you a peace of mind I can tell you that I have been doing this for a long time and have mitigated 1000's of cases just like this. It is often so that in these cases a person doesn't mean to cause damage to a product, but they unknowingly cause damage anyways. That is what has likely happened here. I do believe you that you didn't recklessly overclock the product.
From DFI's standpoint it all comes down to one thing and that is the state in which we receive the product. It is the only thing that is relevant."
Now i go to buy another brand because DFI SAT sucks, be carefull with yours mobos, the warranty is for only boards than can be repaired, the otherīs are f......