Originally Posted by
ScottALot
Yeah I've got a NAT issue with that game, so I contacted customer support asking them to help or refund my money (I bought the game purely to play with a friend). They didn't help one bit. After hours of dealing with them, they told me to remove and re-add my friend to my friend's list. Obviously that didn't work. I asked for a refund in cash or game credit. They said they can't do that, but they offered me a Case Number and told me to tell the customer support on phone that this was an "escalated case". After half an hour of hold time on the phone on three separate occasions, I gave up. I'll try again later