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I think it would be kind of silly to ship units to *customers* when they already made it clear they want a refund and not a unit.
That song guy sent me 3-4 emails asking me to be *patient*, I guess thats more mails than most other ppl get, but at the moment he has stopped responding to anything negative.
First thing is someone gives them a call and see what happens. We need to let them know we mean business and we can hurt them if we need to
They should have a FAX waiting for them when they get back to work tomorrow. I believe I just missed their business hours. Let's see how they respond.
Maybe they'll buy Prometeias for us ;p .
Actually with that money, I would have ordered a prometeia myself by now. Right after they offered to refund money, I nearly ordered one. Now that would have put me in some serious financial problems, been spending so much on my rig lately anyway.
yeah I actually went ahead and got the prometeia, with the idea that I would get the eva3 delivered soon so I would test it and sell it on to finance the prometeia. Since that money is still tied up with those damn koreans, i had to choose between my rig and my girlfriend, and obviously chose the latter ;)
having both would have been nicer
Hehe, overclockers are all the same sick bunch I guess :D
well I know that I have an extremely impatient nature :D
so you can imagine I'm pretty worked up about this maxxxpert deal taking months, with the possability of never seeing my money again
I just e-mailed old Paul this thread, see if it gets deliverd or sent back.
OPP
it should get delivered and maybe even replied, but when it comes to actually getting something they seem to vanish off the face of the earth
Damn! I wasn't aware about all the problems!
this suxx soo bad.
well, JC, if you would never happen to get your money back, we can work out a deal on the 600 you owe me, kay?
I don't want you to go bankrupt because of maxxpert.
As far as I'm concerned you pay the 600 back next year, no probs.
and somebody please sew these guys.
they should take an example to the Danish guys of chip_con... always polite, quick, and if you've got a problem, they simply send you the solution free of charge (free sepcially designed th7-II adapters...)
JC,
Belgian Law protects you quite well.
If Maxxxpert was going to ship the unit to Belgium, you are allowed to empower a Belgian Judge to this case, unless Maxxxpert clearly stated that by any conflict they are allowed to choose a Korean judge and/or law.
Did the confirmation of your order include the following info?
- identity and geographical adress of seller
- price incl tax
- s&h costs
- way of payment and delivery
- how to contact them for compaints
- service and warranty
- return policy: MUST be stated clearly. The seller is urged to include this because if they don't, consequences are big: the consumer is considered to be forced to buy it (which is unlawfull). 7 days is the minimum. If not stated, you've got 3 months (!).
Other rights you have:
- the delivery must happen within 30 days after you placed your order unless you've been informed and agreed it could take longer.
- the seller can't force you to pay right away. (you've got min 7 days after receivement or 3 months of not stated).
I'm sure half of these rights were violated. :(
You'll need proof though: a lawsuit concerning more than 375€ needs a piece of writing (may also be electronic if authenticity can be proved) here in Belgium.
However, even if a Belgian judge rules in your favour, it will be very, very hard to execute that verdict in Korea and procedure cost will prolly be high.
I hope that if you guys join forces like Leo said you can get something done... losing 500$ is not my idea of fun. Good luck!
The thing is, I have no official proof of purchase. ddtung bought 2 units for himself without any problems and ordered a 3rd one for me. I sent him the money via westernunion and he paid it for me. So in fact ddtung would be the actual buyer of the product. He could not know anything like this would happen as his deal with maxxxpert went correct and relatively fast. Its a :banana::banana::banana::banana:ty situation. He told me he was going to call that Korean guy again. We'll see what happens. Meantime I'm going to post my experiances with them in as many places as possible. They are going to lose customers big time over this
Guy, thanks for the support too m8, i'll get that money back to you when I can.
JC
got his of http://www.royalartilleryclan.com/
MaxXxpert, who manufacture the radiators, are STILL having problems meeting demand, and the failure of the EVA3 cooling unit has thrown them into a panic. Innovatek have told me that our order should ship at beginning of week 30 (which is next week - beginning 22 July) so fingers crossed it won't be long now...
For those that are unaware, the legendary EVA3 is becoming legendary for so many other reasons. The unit has had an 80% failure rate on little minor detail flaws so their RMA dept is a bit snowed under I'd imagine....
Well I still haven't heard a thing from them. Damn I could really use that money now.
same here :(Quote:
Originally posted by killersushi
Well I still haven't heard a thing from them. Damn I could really use that money now.
ok, so i am one of the lucky ones that got money back from them. It is not 400$ like they said but 330$ is good enough for me.
Btw, my eva3 never worked neither but i dont care as i have ordered a local refrigeration company to repair and change it to something bigger ;) It now uses a R507 low temperatur compressor and will be ready for usage in 2 weeks :)
(dont ask how much money i spent on that, you do NOT want to know it :D)
good to hear that Tombman, at least someone got lucky then ;)
I'm fuzzy though, they sent you a refund but didnt ask for you to send the unit back ??
haha.. i have the same question.. :DQuote:
Originally posted by JCviggen
good to hear that Tombman, at least someone got lucky then ;)
I'm fuzzy though, they sent you a refund but didnt ask for you to send the unit back ??
i didnt send it back, i let it "repair" here in vienna, then sent them the receipt per fax. And they transfered the money. I did it this way in order not to pay the transfer costs to korea.
Well then you actually received your unit ..... they didnt send me mine and they arent sending the refund either :mad:
yeah but i was one of the first that has ordered it. I had mine long before Oppainter got his :) I have been talking with maxxxpert since january :)
Well then at least you got something sometime, JC and I never got anything, we only payed :(
This may be a Job for the super Pendejo.
Phase Change Cooling If you've purchased a "Fridge" in the USA or directly from Maxxxpert in Europe, I'd be interested in your experience with it. Thanks - JOE
http://www.overclockers.com/
I received no reply from my email to Joe ... been more than a week since I sent it too :confused: