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Yeah I meant scan sorry.Quote:
Originally Posted by lawrywild
Larry have you ordered yours from Novatech? and you have a dispatched note?
I just ordered from Novatech.. they are getting 100 right?
Oh and I saw your post on ocuk and totally agree with you, those :banana::banana::banana::banana::banana:s can shove them up there arse!
I also sent you an email.. please ignore it, it's from Jimbo lol.
Not yet, I ordered it only this evening when I found out I wasn't in the first 20 on ocuk and that novatech have about 74 coming in tomorrow which haven't been pre-ordered. Even if they don't have one for me tomorrow, it's still £23 cheaper than ocuk inc postage and doesn't seem like ocuk would have got mine this week anyway.Quote:
Originally Posted by Jimbo
I'm glad you agree because the more that know the truth the better. They really don't deserve to have anyone's money.
PS: I bought an XP-90C from you right? :D it rocks btw :p: way better than my scythe ninja, but apparently my ninja is probably broken..
Amen to that mate, well I think I will order mysel a ASUS P5W DH from Chillblast to go with the 6600. Not only are they cheaper than OCUK but they are also garunteed Bios ver 0701.
Quote:
Originally Posted by Jimbo
Scan. co.uk have the p5w dh instock with Bios 0701 ;)
Yup, mine was from chillblast. Early batch though so had 0401. Had celeron to flash anyway so no problems for me. Couldn't fault chillblast one bit, cheaper, EXTREMELY quick email reply and item came very well packaged and on time.Quote:
Originally Posted by Jimbo
Well i think gibbo mentioned something about the shop being busy, something like there at christmas levels of work, but without the christmas level of staff. I was there yesterday around 10:30 and they were pretty much just lazing about talking to one another, so much talking to one-another about stuff, that it took them almost 10 minutes to notice us at the counter and come and serve us.Quote:
toytown, post what you said about the shop being busy...
Theres no way there at the same level of business they used to have, as there close i go there for a lot of small items BlankMedia stuff like that (as it saves on ordering online and paying delivery) and it used to be that when you went there it took between 30-40 minutes to get served (which was really bad, we used to joke about it all the time). If you went on a saturday morning you could be looking at 1 to 1 and half hours before you even got to the counter, the queues would be out the shop. Now however in the last 6 weeks, the shop as been almost empty everytime and the guys in the back don't exactly seem rushed off there feet either.
Woohoo Jimbo is here :toast:. Great!
I can't believe they banned you :slap:. Didn't even mention any competitor! What's the difference between saying "My order has shipped from someone else" (Which they didn't ban) and saying "I got it £20 cheaper from elsewhere" (Which they did ban). They have no consistency at all and ban whoever the hell they like, they don't see that they're losing customers this way :rolleyes:. Ah well like i said before...
Novatech FTW!
Heh Thanks for the welcome Beenom, nice to be somwhere where we can speak freely without fear of the ocuk mafia dons, slapping down on our ass lol. :DQuote:
Originally Posted by Beenom
And as i had ordered elsewhere and got my shipping confirmation, had no plans on spending money at OCUK.Quote:
"My order has shipped from someone else" (Which they didn't ban)
To a potential customer who had pre-ordered an item with them and had already took his money (in which they will have to return).Quote:
and saying "I got it £20 cheaper from elsewhere" (Which they did ban).
LOL
Just thinking which shops I've had problems with in the past..
No problems before first ocuk order.
ocuk.
Ebuyer once sent me the wrong motherboard in the right box but I didn't have to pay for it to be shipped back. The Courier came and picked it up free of charge and I got the refund, including the postage cost I paid within 3 days.
ocuk again.
Now this bull:banana::banana::banana::banana: again from ocuk..
I really don't know why I thought of pre-ordering from ocuk. :/
I find it disgusting the way Gibbo talks to customers, and then there was that laughable Intel Guy... it was so obviouslly Gibbo in disuise.. haha the mugs.
If i had ordered from a retailer before and had problems, the only way i would have ordered again is if i felt they had done everything in there powers to rectify it.Quote:
I really don't know why I thought of pre-ordering from ocuk.
Ive had problems before with
Amazon - But they paid for the item to be returned and also gave me a credit on my next order.
Maxtor - I paid for the advanced RMA for a 300GB drive, however due to shortages they couldnt replace it (they didnt tell me this at the time), after a boat load of moaning, they replaced my drive, credited me £248 (the drive was worth 160-170 at the time) and also shipped me another drive by accident :). Totally restoring my faith in them to do the right thing for the customer
Lol, i posted the same thing in another forum, saying he was basically there to deflect the anger away from ocuk/gibbo.Quote:
then there was that laughable Intel Guy... it was so obviouslly Gibbo in disuise
hahahaha I heard about that "intel rep" visiting ocuk forums and backing up Gibbo. I couldn't find it myself but it sounded hilarious. You're probably right, they do seem like the company that would try to pull off something like that.Quote:
Originally Posted by Jimbo
Ah yeah, I remember when someone (maybe Kyhoola) had said that he knew a site who were shipping the E6600s "in full swing" in his exact words. Then promptly Gibbo banned him (for Trolling?! (wtf!)) :rolleyes:. A few posts later, someone else claimed that he knew of an EU site where E6600s were in stock. Gibbo asked the guy to email him the website :slap:. Someone explain me the sense in that... :fact:Quote:
Originally Posted by Jimbo
rofl. I asked about 10 times in the "OCUK NOW HAVE CONROE FOR ORDER" (or whatever it was called thread) if Gibbo had any news on conroe and when they were getting it. So did about 5 other people and he didn't reply to anyone until thr 24th when he claimed that right up to that day he didn't know the intel weren't sending them the conroes.Quote:
Originally Posted by Beenom
BULL:banana::banana::banana::banana:!!!!
Ofcourse he knew, they just didn't want people to cancel preorders with them.
Also the title of that thread made out that ocuk had them in stock ready for shipping. and a few people posted in the thread "what's the point of this thread exactly? it says you have conroes but really it's merely only preorders"
It says on an email from Novatech - To be delivered by : Tuesday 8 August 2006 (Next Working Day Service) (estimated)
If thats the case I'll be more than happy with that.
try this thread. more at the endQuote:
Originally Posted by lawrywild
I spoke with novatech later today (around 3-4pm) they told me they had 100 comming tommorow, so i asked about if they had enough to cover there pre-orders, they told me they had about 30-40 preorders and the rest would be going into there warehouse stock for all other orders. They sounded pretty confident about it and i told them i would ring them tommorow to confirm stock and place an order for 2 E6600's. My plan was to cancel from scan.co.uk and get them from novatech, not because of any bad feeling toward scan, it just appeared from the updates over at hexus (or lack of updates) that they wouldnt be getting any E6600's soon................im so GLAD i didnt cancel though :)Quote:
It says on an email from Novatech - To be delivered by : Tuesday 8 August 2006
http://forums.overclockers.co.uk/sho...6&postcount=61
see, that's the kind of bull:banana::banana::banana::banana: which gibbo leads the members to believe
edit: http://forums.overclockers.co.uk/sho...3&postcount=79
hey good stuff Jimbo! :thumbsup:
edit2: http://forums.overclockers.co.uk/sho...&postcount=100
Holy :banana::banana::banana::banana:, does he really think that? :eek:
Found it.
HAHAHAHA we're supposed to believe a guy with a username - Intel Guy??????
roflroflroflrofl that's great!
lol what did you say on that thread to get banned? I'm on suspension at the moment for daring to join the letters "R", "M" and "A" in sequence on someones thread (wasnt even my complaint lol). Kinda scary to think that a company would completely stifle any/all negative commentary about their service, even if its constructive, only to give the (false) impression that every single person on the forums is 100% satisfied with the service.Quote:
Originally Posted by lawrywild
Their customer service, etc should stand up on its own two feet without the need for overzealous moderation to protect their image.
EDIT:
http://forums.overclockers.co.uk/sho...7&postcount=34
That is one of the funniest posts I've read in ages. I've never read so much shÃ:banana:te in all my life! I don't really have an axe to grind with OCUK, however they are pretty much alone in charging peoples cards straight away for pre-orders, and the reasons listed by Gibbo are utter bullshÃ:banana:t. For amusement I thought I'd dissect every point he made:
So they don't get their chip and move to the back of the line, simple. Whoever heard of a company doing anything other than this? If your card company declines payment when OCUK have stock and go to take it, you don't get the goods. If you go overdrawn when OCUK take the payment (i.e. payment is authorised), then that's the customers fault. The notion that any company would stop to consider whether a given customer could afford food for the rest of the week if they were to process the order that the customer has asked for is ludicrous, least of all from OCUK who most of the time don't even bother to answer the telephone to their precious customers.Quote:
Originally Posted by Gibbo
Scary? What the f... Again, if you place an pre-order from a company and the time comes for them to charge your card (i.e. when the product is actually in their warehouse and they're in a position to dispatch it) - whether they contact you in advance to say they are going to proceed or not - if a "large sum of money disappears from your account" and you aren't expecting it, well, you're a bit slow. Most of the time when I order something online I usually expect money to disappear from my account... I'm hardly likely to buy something costing £300+ and then act surprised when the company takes the money from my account later on.Quote:
Originally Posted by Gibbo
Irrelevant. If the payment is authorised at the time of the transaction then the merchant will get their money. When cards expire is of no relevance to the account that they are linked to. The only time the merchant would risk not getting their money would be if the customer requested a chargeback (and its not just as simple as requesting it), or if their account was due to be closed - in which case the transaction would be declined anyway.Quote:
Originally Posted by Gibbo
There's not a :rolleyes: smiley big enough to convey the amount of disbelief I have for that statement. The onus is on the consumer to ensure that when the time comes for payment to be taken from their account that they have enough in there to honour it. If you don't, then you don't get your order - simple.Quote:
Not taking payment when order is placed is just opening the door to a whole host of problems.
Imagine how annoyed you would be if you were 1st in the queue and stock came in but you never got yours because when attempting to charge the card there was issues and as such you missed out.
The fact of the matter is - the reason OCUK charges people in advance for pre-orders and the like is so they can continually string them along on the forums with "super insider knowledge" and "never to be repeated amazing deals", all the while amassing a fat wedge of interest on those payments. It's absolutely no surprise to me whatsoever either that the chips have been drip-fed to people in reverse order of their cost - X6800, E6700, E6300/E6400s - with the one that everyone wants, E6600, right at the back of the queue. Certainly I'm sure many people have switched their E6600 pre-orders on OCUK to E6700 OEMs simply because they are pushed to breaking point by the delays. It also wouldn't surprise me in the slightest if those delays were in some part artificial.
I'll give Gibbo his due - he's in a league of his own when it comes to spinning yarns on the forum about privileged accounts with Intel et al, when in reality as has been shown in the past loads of times - OCUK don't get stock any quicker than pretty much any of the other major UK retailers. Sometimes they're even behind, and they're certainly not always the cheapest. Gibbo does a stellar job of whipping the forumites up into a frenzy so that they part company with more money for chips that aren't even in OCUKs warehouse, on the vague promises of stock being delivered "imminently". The bloke could sell ice to eskimos.
Lol they do it all the time, there was a thread on there about 2 weeks ago, where people were complaining that some of the graphics cards they were sent, were obviously RMA/Refurbs, as they were already opened and could tell they had a bit of wear on them (only slightly). However these were full priced new graphics cards. A few others chimed in, saying they also had experienced it, then an hour or two later, thread deleted.Quote:
Kinda scary to think that a company would completely stifle any/all negative commentary about their service
You'd think they would try to solve it in front of everyone so that people know they're getting good service :stick:. I mean what's the point of forums if you're not going to use them to solve problems etc. :confused:. Maybe we should run OcUK!! :fact:Quote:
Originally Posted by toytown
Precisely.Quote:
Originally Posted by Durzel
All I said was that I'd ordered it elsewhere for £23 and that they were getting 100 instock tomorrow. Didn't even mention the name. Then that got deleted so I posted asking why it was deleted because I didn't even say the name of the competitor. Then that got deleted so I said how theyve had my money for 6 weeks and they should be respecting me, the customer, not the other way round. That got replace by "Do not argue with the moderators". So I replied with a rant about how I've only had bad service with ocuk and how the customer service is appalling and they should be listening to what I had to say about their company and not deleting my posts instantly.Finally that they only want your money etc etc.
Something along those lines anyway
yeh, one of the rules is something like Don't talk about the shop on the forums. But they start up tons of "Blah in stock for amazing prices, first in UK!" threads where you can't really talk about anything else..Quote:
Originally Posted by Beenom
The forum censorship is scary really, and a crying shame because it is genuinely a good resource for information (so long as you gloss over the "never to be repeated, once in a lifetime deals" that just happen to get repeated week after week).
I highlighted in a recent thread (which was deleted, and I got suspended for) that to the casual observer the complete lack of ANY negativity on the forum paints the wrong picture. I would have more respect for a company that airs its dirty laundry in public AND deals with it professionally than one who deletes any post even mentioning shop matters. You can't run a business selling bleeding edge hardware and expect everyone to be happy all the time.. stuff they order might be DOA, it might not work properly with their hardware (and they might not be clued up enough to realise that something else was causing the problem, etc)... but what you can do is treat your customers with respect and deal with their genuine concerns as and when they raise them. You don't just wash your hands of them after you've taken their money.
If you had spent £350 on a graphics card for example only to find it was DOA, and the RMA procedure wasn't working for you at all (i.e. couldn't contact them on phone, emails going unanswered or your card in their possession for weeks while they "process" it) - wouldn't you want to talk about it with someone? Check out Reseller Ratings for some genuinely scary experiences, none of which would ever be allowed to be aired on the forum.