Official GIGABYTE X38-DQ6/X38T-DQ6 Info/BIOS Thread

Last night my computer froze while I was gone from the house. When I tried to turn it back on it would attempt to boot and shut off. I narrowed the problem down to the memory slots. It seems that when memory is installed into either of the 2 right slots, the PC will not boot. I currently am running my ram in single channel, as this is the only way I can use both sticks. I have tried running just 1 stick in each of the said broken slots, and it just will not boot with memory installed into either of the 2 right memory slots.

Does anyone have any ideas if there is anything I can do? I think that an RMA may be required to fix this issue.

I know I sure did. I moved up to the Asus P5Q Deluxe and no more issues like that.. I even had the EX38-DQ6.

I have problem with my Gigabyte X38-DQ6

Problem with last BIOS F9D

http://www.gigabyte.com.tw/Support/M...S&FileID=13725

with this BIOS missing advanced memory setings (CL..) I can set now only MHz

my PC configuration:
CPU: Intel Core 2 Quad Q6600
MB: Gigabyte X38-DQ6
VGA: MSI 3870x2 1024MB GDDR3 + 3870 512MB GDDR4 in CrossfireX
RAM: GEIL 4x2GB DDR2 800(5-5-5-15)
SB: Creative Labs X-Fi mX Xtreme Gamer
HDD: Hitachi Deskstar P7K500 500GB, 16MB cach
Power: Chieftec 1000W, CFT-1000G-DF, PFC

Where is mistake?
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sorry but my english is bad ;)

prob have to press cntrl+f1 while in main page of bios it will flash and you can go back into that screen and see it.

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Originally Posted by ToyTen

hi,
I was wondering when a new bios would appear for this X38T-DQ6 mobo? still at f7b at the moment.
No hurry, just a little ;)

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i dont think they will do anything for that board, it was a stepchild when it was released and it still is, which makes kinda sad, cause i own this board. :mad:

well time for nehalem anyways. :D

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Last night my computer froze while I was gone from the house. When I tried to turn it back on it would attempt to boot and shut off. I narrowed the problem down to the memory slots. It seems that when memory is installed into either of the 2 right slots, the PC will not boot. I currently am running my ram in single channel, as this is the only way I can use both sticks. I have tried running just 1 stick in each of the said broken slots, and it just will not boot with memory installed into either of the 2 right memory slots.

Does anyone have any ideas if there is anything I can do? I think that an RMA may be required to fix this issue.

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Have you tested each module individually to ensure it's not a faulty module as opposed to a faulty Ram Slot ??

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Originally Posted by Hornet331

i dont think they will do anything for that board, it was a stepchild when it was released and it still is, which makes kinda sad, cause i own this board. :mad:

well time for nehalem anyways. :D

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That's just sad yes... That board is very good, not heating at high settings, not too slow in spi... sad :(

what the hell is GIGA waitting 4......

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Originally Posted by Supershanks

Have you tested each module individually to ensure it's not a faulty module as opposed to a faulty Ram Slot ??

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Yes, I also tested with another set of memory (GEiL PC6400). These also would not work in the said ram slots.

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Yes, I also tested with another set of memory (GEiL PC6400). These also would not work in the said ram slots.

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mobo sounds pretty sick then :eek:

I already sent the board back for RMA. I wonder if I will get an x48-dq6 as an upgrade possibly, unless they have a bunch of EX38-dq6 laying around still.

Yeah, I tried that already. I spoke with a couple of guys there (one was supposedly the RMA supervisor), they said "Can't do it. It's against policy." I was pretty firm and they still wouldn't budge.

They kept claiming it was "RAM incompatability" issues. I was running my aXeram @ 1200 when on particular reboot "locked" those speeds in the BIOS. No amount of clearing CMOS or swapping RAM worked.

It's worth a try to get it going, but this kind of problems combined with their support has soured me on Gigabyte products.

Hello people who still uses the X38-DQ6 (and others too)!

New beta BIOSes here: http://www.jzelectronic.de/jz2/index.php

X38-DQ6 F9f

1. Stepping E0 Ready

:)

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Originally Posted by Richard Dower

Just so y'all know...i'm done with the X38 model and have purchased the EP45-DQ6, though i haven't physically installed the mobo as yet. Few weeks before i install...as such updates and what not will be located at the official EP45 thread.

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And how is that going for you Richard? notice any performance increases? is it enabling higher 45nm clocks ect ect? Just curious as to know if the board is a leap and a jump ahead of the X38. Hows the 16 x 8 pci slots.

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Originally Posted by Caped Crusader

Hello people who still uses the X38-DQ6 (and others too)!

New beta BIOSes here: http://www.jzelectronic.de/jz2/index.php

X38-DQ6 F9f

1. Stepping E0 Ready

:)

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How does one actually get to download this bios from this link?:shrug:

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Originally Posted by Alcibiades

How does one actually get to download this bios from this link?:shrug:

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here http://www.jzelectronic.de/jz2/news....ige2&z=1&ssl=1 go on the bottom and select ga-x38-dq6 - version f9f in the drop-down menu, or click the link below :)

http://www.jzelectronic.de/jz2/Bios/x38dq6f9f.exe

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Originally Posted by DitzelCWB

here http://www.jzelectronic.de/jz2/news....ige2&z=1&ssl=1 go on the bottom and select ga-x38-dq6 - version f9f in the drop-down menu, or click the link below :)

http://www.jzelectronic.de/jz2/Bios/x38dq6f9f.exe

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thanks for that, now i know to scroll to the bottom and select from drop down box
thank you, will flash and see what happens

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Originally Posted by Alcibiades

How does one actually get to download this bios from this link?:shrug:

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Sorry dude, didn't realize it wouldn't give the direct link...

Hey, anyone tested here GA-X38-DQ6 F9F BIOS? Looks like not stable at all, some memory dividers dos not work, can boot in to OS, but Prime95 fails after some minutes. :rolleyes:

Tested it like 333 x 9 and mem to 1000 Mhz 266 strap, not woking, but when tested 400 x 8 to CPU and mem to 1000 same Mhz and setings but diferent mem divider, prime went ok 1+ hour. Looks like time to check F9D, before these I used F9A for my Q6600 and 4 x 1Gb memory @ 425 x 9 1:1 @ 4-4-4-8:up:

Hello. I haven't tested it, so far the 9b bios I'm using is acceptable. I'm waiting for a final version myself.
Also, for those with nvidia cards and driver version 177.26, there was a huge latency problem which i solved using forceware 177.83, without physx

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Originally Posted by Kashelz

Hey, anyone tested here GA-X38-DQ6 F9F BIOS? Looks like not stable at all, some memory dividers dos not work, can boot in to OS, but Prime95 fails after some minutes. :rolleyes:

Tested it like 333 x 9 and mem to 1000 Mhz 266 strap, not woking, but when tested 400 x 8 to CPU and mem to 1000 same Mhz and setings but diferent mem divider, prime went ok 1+ hour. Looks like time to check F9D, before these I used F9A for my Q6600 and 4 x 1Gb memory @ 425 x 9 1:1 @ 4-4-4-8:up:

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I have installed f9f bios.

333*9fsb and mem sticks at 1000mhz, my system is rock solid... :)

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Originally Posted by il menne

I have installed f9f bios.

333*9fsb and mem sticks at 1000mhz, my system is rock solid... :)

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I would say beware of F9F BIOS, all is bad with it! :( After some days when I powered PC on, I got BIOS corrupted, it wanted to recovery, but did not go anything farther. Powered off, then powered on and then it recovered successfully. I wanted to flash different BIOS, but didnt it, after few days PC woudnt post any more. Cycling all the time, leds on, after some secons off and then again on and off, all the time goes that!

After clearing cmos, changing memorys, VGA, CPU, removing/replacing all other hardware no luck to post again successfully. Looks like board is dead now :down: :shrug:

After all I packaged the board and sent it to shop for replacement, its in service now more than one week already. Looks like there is no X38 boards in stock anymore, so maybe time to check X48-DQ6? Maybe other board to recommend for 4 x 1Gb D9GMH DDR2 and Q6600 that can take 3.9 Ghz?

I am at my WITS END! PLEASE HELP! About a month ago I updated my bios to the most recent available on Gigabyte. It was fine for 1 reboot and then refused to post any longer. I sent it to Gigabyte and they sent my motherboard back to me immediately and said it posted just fine.

I was furious. I did my due diligence testing the motherboard pulling it out of case and firing it up on a bench. I escalated and was told I would be getting a brand new motherboard sent me to after sending it back.

I recieved the supposed new motherboard yesterday. It was in the wrong motherboard box and in a taped anti static bag. I shrugged this off and fired it up on my workbench and BAMN! I see the gigabyte screen. Success!

I put it in my case, am very careful and get things set to fire back up and then the problems start. Sometimes when I power it on it will post, sometimes it won't, I tried instaling vista and it had some kind of weird error just loading in to the installation screen about winload.exe not being able to be loaded. Then I get some crazy weird trap exception error messages in the bios screen. It was just white text on black background during the bios post. It completely froze and I rebooted again and now the damn thing just sits here turning on off on off every second. Everything just spins up and starts and it just powers off again and cycles.

I've tried using just one stick of memory and reconnecting everything carefully but it appears this motherboard is :banana::banana::banana::banana:ed.

Am I crazy or are these ass holes coninually sending me defective junk. It's been over a month that I have been down and I am being SERIOUS impacted by this and these guys are complete morons on the phone. I don't know what recourse I have. I paid 270 bucks for this ninemonths ago.

I feel totally screwed and I really don't have buckets of money to start buying new processors and powersupplies to try and rule thoseout. They are already high quality thermaltake modular 700watt psu and e8400 cpu six months old.

Any suggestions?

Disclaimer: I have been overclocking for years and fully understand bios settings, memory straps, etc and have this sucker set up to basically failsafe settings.

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Originally Posted by bluc

Any body overclocking on X38_DQ6 have problems with bios resetting overclock setting back to stock settings randomly?:shrug:

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This just happened to me. Ive had the board for 4 months with no problems. Today it suddenly reverts to default fsb settings. No matter what I set, the board keeps booting at an fsb of 266mhz for my q6600. Any ideas? This isnt a stability problem, it wont even let me underclock the chip.

It happened today with the f9a bios. Updating to the f9d bios doesn't help.

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Originally Posted by ghost101

This just happened to me. Ive had the board for 4 months with no problems. Today it suddenly reverts to default fsb settings. No matter what I set, the board keeps booting at an fsb of 266mhz for my q6600. Any ideas? This isnt a stability problem, it wont even let me underclock the chip.

It happened today with the f9a bios. Updating to the f9d bios doesn't help.

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dont know why but mine does same thing on f8 bios:shrug: