Please note: I am not here to provide any kind of official NCIX support on these forums.
For faster (and official) service please contact me at
Linus@ncix.com, or please contact our customer care team at wvvw.NCIX.com (Canada) or wvvw.NCIXUS.com (America)
Heatware:
http://heatware.com/eval.php?id=25647