erorr404
06-14-2005, 05:55 PM
I just got another 512 MB stick of Kingston PC2700 ValueRAM yesterday, to make for 1 GB of RAM total. When I put it into the third slot on my motherboard (the old 512 MB stick was in the first slot), the system wouldn't boot - it would turn on but the monitor is blank. I tried putting the new stick into slot two on my motherboard and got the same result - it didn't boot. So I thought that maybe the new stick was defective, but that wasn't the case. I tried taking out my old stick altogether and plugging the new stick into slot one, and the system worked just fine. I also tried putting one of the sticks into slot two of the motherboard, and it worked as well.
So in short, the system doesn't boot with more than one stick of RAM in the motherboard, regardless of which slot the RAM's are in. Also, all three slots on the motherboard are functional, as the system boots with any one of the three having either stick of RAM inside.
The motherboard is obviously the culprit here, as both sticks of RAM work and are fully compatible.
So, before calling tech support to get the motherboard replaced, I would like to know if there are any possible fixes to this. Can it be something setup incorrectly in the BIOS? Do I need to flash the BIOS to the newest version? Or is there something physically wrong with the motherboard?
Thanks in advance.
(system specs in sig)
EDIT: i ordered this mobo from googlegear (now zip zoom fly) in december of 2002 - is it best to contact MSI or ZZF to get an RMA? the warranty on MSI motherboards is 3 years, so that should be covered. but what about ZZF? i would prefer to contact ZZF instead because i heard that it is usually quicker than dealing with the manufacturer.
So in short, the system doesn't boot with more than one stick of RAM in the motherboard, regardless of which slot the RAM's are in. Also, all three slots on the motherboard are functional, as the system boots with any one of the three having either stick of RAM inside.
The motherboard is obviously the culprit here, as both sticks of RAM work and are fully compatible.
So, before calling tech support to get the motherboard replaced, I would like to know if there are any possible fixes to this. Can it be something setup incorrectly in the BIOS? Do I need to flash the BIOS to the newest version? Or is there something physically wrong with the motherboard?
Thanks in advance.
(system specs in sig)
EDIT: i ordered this mobo from googlegear (now zip zoom fly) in december of 2002 - is it best to contact MSI or ZZF to get an RMA? the warranty on MSI motherboards is 3 years, so that should be covered. but what about ZZF? i would prefer to contact ZZF instead because i heard that it is usually quicker than dealing with the manufacturer.